2012 Cayenne Tailgate not closing properly
#1
2012 Cayenne Tailgate not closing properly
Anyone else have this problem? Sometimes my power tailgate does not close properly at the last second before it locks, it give off a loud warning beep. There is nothing in the way of the tailgate.
Have to open the tailgate and re-close it. Its starting to happen more often.
Have to open the tailgate and re-close it. Its starting to happen more often.
#2
How far down is it getting before it stops? Does it always stop in the same place?
Could be the lock mechanism isn't moving freely (if it's getting that far down) or maybe an issue with the drive motor.
Could be the lock mechanism isn't moving freely (if it's getting that far down) or maybe an issue with the drive motor.
#4
I'd guess the lock mech isn't working properly then. Maybe gunked up or it's cold enough (though in CA I would be surprised) that the grease is stiff.
Unless they open it and find you've been cramming stuff down there I would expect the dealer should be able to take care of it quickly under warranty.
Unless they open it and find you've been cramming stuff down there I would expect the dealer should be able to take care of it quickly under warranty.
#7
Anyone else have this problem? Sometimes my power tailgate does not close properly at the last second before it locks, it give off a loud warning beep. There is nothing in the way of the tailgate.
Have to open the tailgate and re-close it. Its starting to happen more often.
Have to open the tailgate and re-close it. Its starting to happen more often.
Jimlai322- I have a 2012 Cayenne and have the same issue. The tailgate will close all the way the beep and push out about 1/2 inch. Then you just tap the button again and it sucks back in and closes properly. I work at a Porsche dealer and got some good insight from my techs. The little flap that goes around the latch on the floor in the trunk slides side to side and flips down when the tailgate closes. This flap sometimes does not center properly and puts just enough resistance on the tailgate to activate the pinch protection. Which is the beep noise you hear.
It seems to happen a lot more when it is very cold outside. I had my whole trim piece and flap replaced and it worked great for a week or so. Then tonight it is 27 degrees out; it did it again. It is very annoying because I have to stand and watch the tailgate close every time now. I am trying to work out a solution with P-tech and will hopefully have a permeant fix shortly.
I hope this helps a bit when you explain it to your dealer.
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#8
Thanks for the info Halfbreeded.
Please let us know if you find a permanent fix. The problem is not a huge deal, but it is very very annoying. The Cayenne is my wife's car and I know she will never notice the warning beep and probably drive off with the trunk not properly latched.
Please let us know if you find a permanent fix. The problem is not a huge deal, but it is very very annoying. The Cayenne is my wife's car and I know she will never notice the warning beep and probably drive off with the trunk not properly latched.
#12
Jimlai322- I have a 2012 Cayenne and have the same issue. The tailgate will close all the way the beep and push out about 1/2 inch. Then you just tap the button again and it sucks back in and closes properly. I work at a Porsche dealer and got some good insight from my techs. The little flap that goes around the latch on the floor in the trunk slides side to side and flips down when the tailgate closes. This flap sometimes does not center properly and puts just enough resistance on the tailgate to activate the pinch protection. Which is the beep noise you hear.
It seems to happen a lot more when it is very cold outside. I had my whole trim piece and flap replaced and it worked great for a week or so. Then tonight it is 27 degrees out; it did it again. It is very annoying because I have to stand and watch the tailgate close every time now. I am trying to work out a solution with P-tech and will hopefully have a permeant fix shortly.
I hope this helps a bit when you explain it to your dealer.
It seems to happen a lot more when it is very cold outside. I had my whole trim piece and flap replaced and it worked great for a week or so. Then tonight it is 27 degrees out; it did it again. It is very annoying because I have to stand and watch the tailgate close every time now. I am trying to work out a solution with P-tech and will hopefully have a permeant fix shortly.
I hope this helps a bit when you explain it to your dealer.
The Porsche Tech contacted the Tech Center (it is under CPO) with the service history and recommendation that the Porsche certified body shop is the next stop.
Anyone had this problem solved and if so, PLEASE how was it solved?
Thank you.
Last edited by CAVU; 02-17-2015 at 03:13 PM.
#14
Please take it in and feel free to tell your service adviser to call Hugo at Porsche Annapolis and ask about what all they have done so far. I'm not promoting a fight. Just promoting a solution that helps all those affected.