+1 man

 

i agree if the car is considered used or shows a blemish on car fax than walk or get discount. however, if they are replacing door with new door i don't see how this could happen.

 

Replacing the door with a new door now creates 2cars with issues. Don't know why they would do that unless they think you'll just take it and the next person won't notice.

I pass no matter how much if you are keeping it.

 

So we are all moron Christian? Come on.

 

if the car is still considered NEW than yes. i do not know why one would expect a discount or handout if its still considered NEW and i do not see why it wouldn't be.

if it bothers someone so bad than they already answered there own question, pass and get another

like i said, the dealer did the right thing by being 100% honest about it and they are doing the right thing by replacing a door with a new one instead of fixing it. i dont see why they should take another "hit" on the sale

 

Gents.... while I would agree with whatever decision the OP makes I can see Christian's POV. The dealer did not try to slip this by the buyer, but were upfront and offered options to correct the situation.
IMHO that deserves some consideration. Part of any good buying experience is the relationship that is established between buyer & seller. If the buyer feels the dealership is willing to work with them then the buyer should attempt to extend the same courtesy.
Could a buyer nail their ***** to the wall in this case??...sure, but would that really make it right??
If every customer through the door seeks maximum compensation for every problem that occurs it won't be long before that dealership is in jepardy of closing; then where will we be??

As said above if this is to be a dream car then seek the best resolution possible, however if it is possible to work with the dealer and compromise then that should be done.

Good luck either way!!

 

It's a $100,000 + car....if your not happy with it least bit....just order another one. Time is plentiful, but the thought of it everyday (if your that kind of person) will drive you nuts...the "what if" is a killer

Everyone makes mistakes...and truth be told it might not even be the dealer directly...we don't know where the apple dropped, but someone was honest with you, so accept that as good faith and make a comfortable decision without too much or any haggle ...

Think of the bright side...I won't even touch mine till May..so you've got a friend waiting around with you!

 

Worth watching the whole episode, but if you don't have the time, just watch how much goes into getting the perfect paint job on the 991's in the new paint facility starting at the 22:00ish minute mark. I think your answer will become quite clear that you'll want to just wait for a new one. Good luck on whatever decision you make.

 

Here is an interesting read. I think people would be surprised what state laws allowed. This is just one example...

Again, I think the OP is fortunate that the dealer gave full disclosure.

http://www.ncdoj.gov/Consumer/Automobiles/Disclosing-Car-Damage.aspx

They could have easily resprayed the door for <5% of the total cost.

 

Thanks for that information bbyu. There is the point, though that the actual cost of applying the new paint on a new door is not the only cost- near term or long term. Remember the story I told above with my 1966 911 where the Porsche dealer sold me a repainted Porsche 911 that later cracked. That probably wouldn't happen with all cars, but there are too many things that can go wrong with a hand painted piece of a car including the variation in color due to production lot. That's the worst case situation, others may just fade at a different rate than other panels over time. IMHO though disclosure may not be required by the law current, it is ethical and that's what the Porsche dealer did in the case we're discussing. So now were just talking about the remedy, and that's left up to a negotiation between the buyer and the seller. Both have a full range of options, some of which may satisfy their desires. If and when they overlap there can be a negotiation. Since my position (probably based on my experience) would be a new $100,000 car is a perfect car, I would not accept the car. Others may not feel that strong about it and would be willing to take the risk.

ChuckJ

 

Don't walk - run!!
It is not worth it based on the unknowns that may develop down the road.
We're not talking about a bumper or a mirror here.

This dealer wants to offload this car on you no matter what, and you'll be the one left to deal with the long term ramifications.
They didn't do some honorable thing by disclosing what happened - it is their legal obligation to disclose.

Get a earlier slot if possible and wait for your new car and the peace of mind that comes with it. Don't compromise - not after paying a small fortune.

 

this totally sucks but at least they were up front

Lots of advice here so I'll add mine. I would take the car with a brand new door under the following conditions

1) The door matches perfectly from the other car (eg not repainted or touched up but an actual OEM door with factory paint and perfect match to the rest of the car)

2) They must make the switch before you take delivery. I think in some states they would have repaired this and never told you and it would never appear on the title so be thankful they informed you. but the title has to be CLEAN. If this appears on the title as a damaged and replaced door then you have to walk because the depreciation hit will be too much upon resale

3) They give you a 10%-15% discount

everything is negotiable and everything has a price. Given the above 3, then I could live with the car and a new matching door

good luck

 

+1 with dux, bbywu, mschwa, chuckj and others. i think the only reason to stay with this purchase is if there is no chance you are going to part with this vehicle in the next 10+ years (no one can ever really know that). barring this, it just isn't a good transaction no matter what perks the dealer offers up. tough spot. they will pressure you to stick to the deal, so have a clear mind made up going in.

 

Agree, and if you need it, insist on a loaner for the waiting time.

If they swap doors, and it matches, someone will wind up with the repainted door, probably without a clue.

 

I agree with those who have said that it was rather odd of them to offer to swap doors with another car... Doesn't make sense for either car. Who knows what kind of mechanical or electrical problems they might have down the road.

Another way to think about it is that it would basically be like your car was already in an accident before you even took delivery and they had to replace the door.

I think the ideal thing to do would be to order another car. Don't feel too bad for the dealer as I'm sure they're already insured against this type of stuff (or at least the delivery company is). Plus they can just sell the damaged car at a discount (or even use it as a loaner for a bit first so that it would've taken the depreciation hit anyway). It's good that they were at least honest enough to disclose the damage to you (law or no law). But at the same time you deserve compensation for the damage. After all, if you were OK with a damaged car, you could've just bought a used one. Here's what I'd do, if it were me:

1. Order another car.
2. Have them give you a nice loaner car while you wait (of at least equal value to the one you had ordered).
3. Have them give you an extra discount on the new car for your troubles. I'd ask for a free big ticket option like PSE.

I think a free loaner and approx $3000 option discount is fair. The former is just to get you through the wait and the latter is for your troubles. That's how I'd spin it to the dealer.