996 Turbo / GT2 Turbo discussion on previous model 2000-2005 Porsche 911 Twin Turbo and 911 GT2.

To flash and void warranty????

Thread Tools
 
Rate Thread
 
Old Apr 2, 2008 | 09:51 PM
  #16  
sharkster's Avatar
Registered User
Joined: Jul 2003
Posts: 23,879
Rep Power: 1517
sharkster Is a GOD !sharkster Is a GOD !sharkster Is a GOD !sharkster Is a GOD !sharkster Is a GOD !sharkster Is a GOD !sharkster Is a GOD !sharkster Is a GOD !sharkster Is a GOD !sharkster Is a GOD !sharkster Is a GOD !
in the 996tt only days and the PST2 it was easier to "cover" the fact that the car had been flashed. With the PIWIS there's no way around it. If I can tell, they can tell should they go digging... Some dealerships actually sell/install software themselves and others will void your warranty faster than you can say... Just depends on who your SA is and if they're willing to work with you.
 
Old Apr 2, 2008 | 10:10 PM
  #17  
Saint Ari's Avatar
Registered User
Joined: Jun 2006
Posts: 972
From: San Francisco / DXB
Rep Power: 69
Saint Ari has much to be proud ofSaint Ari has much to be proud ofSaint Ari has much to be proud ofSaint Ari has much to be proud ofSaint Ari has much to be proud ofSaint Ari has much to be proud ofSaint Ari has much to be proud ofSaint Ari has much to be proud ofSaint Ari has much to be proud of
Well said your "Sharkness" ....
 
Old Apr 2, 2008 | 11:44 PM
  #18  
Chuck Jones's Avatar
Registered User
Joined: Oct 2007
Posts: 961
From: Elk Grove, CA
Rep Power: 89
Chuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond repute
It's also inconceivable to me that the Porsche folks don't lurk on these boards and read what folks are up to. There are enough "confessions" on this forum and others to give them an in depth look at who's doing what. After all, if it's the difference between eating a $25K engine replacement or denying a warranty based upon an unauthorized modification....don't you think Porsche would opt for that? Last I heard, they are not a non-profit organization.

I've found that your best solution is to develop a good personal relationship with your Service Manager or Rep. He can choose to overlook certain indiscretions provided they aren't blatant...and charge it off to a part that actually failed....or came close to it. As Alex pointed out it depends on the Service Rep or dealership and whether they're willing to work with youl That's not to say he'll deliberately lie or cover up one of your unauthorized installations....but if the issue is in a grey area, he can be a friend. Since Porsche has repeatedly replied to some claims stating that they have no good will policy....the best good will policy exists with your Service Rep. If they can keep it local and out of Porsche's view....you stand a chance. But you also have to remember that the Service Rep doesn't want to get bore sighted by Porsche or his management just for some guy who comes in every once in a while for oil changes then suddenly shows up with a major self induced problem and wants a favor.
 

Last edited by Chuck Jones; Apr 2, 2008 at 11:47 PM.
Old Apr 3, 2008 | 12:14 AM
  #19  
Zippy's Avatar
Registered User
20 Year Member
Joined: Aug 2003
Posts: 3,787
From: Edmonton, Alberta
Rep Power: 209
Zippy has a reputation beyond reputeZippy has a reputation beyond reputeZippy has a reputation beyond reputeZippy has a reputation beyond reputeZippy has a reputation beyond reputeZippy has a reputation beyond reputeZippy has a reputation beyond reputeZippy has a reputation beyond reputeZippy has a reputation beyond reputeZippy has a reputation beyond reputeZippy has a reputation beyond repute
Find a dealer who wants your business and will overlook warranty issues not related to a flash. This should be pretty simle these days? Get the dealer to do your work and they will be more inclined to work wit you.
 
Old Apr 3, 2008 | 04:06 PM
  #20  
robertp's Avatar
Registered User
Joined: Jan 2006
Posts: 3,272
From: California
Rep Power: 161
robertp has much to be proud ofrobertp has much to be proud ofrobertp has much to be proud ofrobertp has much to be proud ofrobertp has much to be proud ofrobertp has much to be proud ofrobertp has much to be proud ofrobertp has much to be proud of
Originally Posted by sharkster
in the 996tt only days and the PST2 it was easier to "cover" the fact that the car had been flashed. With the PIWIS there's no way around it. If I can tell, they can tell should they go digging... Some dealerships actually sell/install software themselves and others will void your warranty faster than you can say... Just depends on who your SA is and if they're willing to work with you.
SA's do not make the decision to void a warranty, PNA does and there is nothing a SA or dealership can do if PNA comes back and says NO to a Warranty claim. If PNA will not pay for the car to be fixed, you are out of luck. If you flash (and I am flashed) you are out of luck.
 
Old Apr 3, 2008 | 05:12 PM
  #21  
adybuncio's Avatar
Registered User
Joined: Apr 2006
Posts: 5,775
From: Tustin Ranch, CA
Rep Power: 254
adybuncio is a jewel in the roughadybuncio is a jewel in the roughadybuncio is a jewel in the rough
If you flash, you void warranty if you take it to a dealership, if you have an independent they don't really care that its flashed. IMO
 
Old Apr 3, 2008 | 06:17 PM
  #22  
sharkster's Avatar
Registered User
Joined: Jul 2003
Posts: 23,879
Rep Power: 1517
sharkster Is a GOD !sharkster Is a GOD !sharkster Is a GOD !sharkster Is a GOD !sharkster Is a GOD !sharkster Is a GOD !sharkster Is a GOD !sharkster Is a GOD !sharkster Is a GOD !sharkster Is a GOD !sharkster Is a GOD !
Originally Posted by robertp
SA's do not make the decision to void a warranty, PNA does and there is nothing a SA or dealership can do if PNA comes back and says NO to a Warranty claim. If PNA will not pay for the car to be fixed, you are out of luck. If you flash (and I am flashed) you are out of luck.
You are correct but they are also able to make or break the decision to have a regional manager come out or not. Having an SA that works "with" you certainly helps to get things warrantied. Either way, you can see/tell everythign with a PIWIS. No way around it.
 
Old Apr 4, 2008 | 10:59 PM
  #23  
Zippy's Avatar
Registered User
20 Year Member
Joined: Aug 2003
Posts: 3,787
From: Edmonton, Alberta
Rep Power: 209
Zippy has a reputation beyond reputeZippy has a reputation beyond reputeZippy has a reputation beyond reputeZippy has a reputation beyond reputeZippy has a reputation beyond reputeZippy has a reputation beyond reputeZippy has a reputation beyond reputeZippy has a reputation beyond reputeZippy has a reputation beyond reputeZippy has a reputation beyond reputeZippy has a reputation beyond repute
Originally Posted by adybuncio
If you flash, you void warranty if you take it to a dealership, if you have an independent they don't really care that its flashed. IMO
Sorry to hear this is the case at your dealer. My dealer installed my GT640 kit, a few years ago, installed the upgraded clutch and suspension I provided to them and then installed the GT700 kit I provided to them. After all this, they still warrantied 2 MAFs!

I guess not all dealers are the same and it's not appropriate to generalize.
 
Old Apr 4, 2008 | 11:49 PM
  #24  
CAA's Avatar
CAA
Thread Starter
|
Registered User
Joined: Feb 2008
Posts: 175
From: CALIFORNIA
Rep Power: 31
CAA is a name known to allCAA is a name known to allCAA is a name known to allCAA is a name known to allCAA is a name known to allCAA is a name known to all
I actually asked my dealer about this issue today. He told me that aftermarket warranties can slide under the radar however factory ones will get red flagged everytime. Makes sense to me...

My "Bastard" comment was just play. I had no ill will intentions....
 
Old Apr 5, 2008 | 10:28 AM
  #25  
wross996TT's Avatar
Registered User
Joined: Feb 2005
Posts: 4,660
Rep Power: 254
wross996TT Is a GOD !wross996TT Is a GOD !wross996TT Is a GOD !wross996TT Is a GOD !wross996TT Is a GOD !wross996TT Is a GOD !wross996TT Is a GOD !wross996TT Is a GOD !wross996TT Is a GOD !wross996TT Is a GOD !wross996TT Is a GOD !
Zippy...a warranty replacement of a MAF is not replacement of the engine or tranny. The dealership can do some warranty work without the PCNA, but with big jobs...as all have said, you are out of luck....it is out of the dealer's hands. That being said I have yet to have a warranty item refused by my dealer.
 
Old Apr 5, 2008 | 11:30 AM
  #26  
paneraiwatches's Avatar
Registered User
20 Year Member
Joined: Oct 2004
Posts: 1,267
From: SoCal
Rep Power: 78
paneraiwatches is a splendid one to beholdpaneraiwatches is a splendid one to beholdpaneraiwatches is a splendid one to beholdpaneraiwatches is a splendid one to beholdpaneraiwatches is a splendid one to beholdpaneraiwatches is a splendid one to behold
How about all the GIAC dealers that sold "flashes" claiming that "the flash" is NOT detectable. BUT you must buy your "stock" program and a switcher back from GIAC (it's not your original program but "their version") approx $400.00+150.00. Then if you need warranty work you can switch back to stock and it can't be detected?

WTF..

Seems like GIAC dealers are a bunch of liars??

When I look back at it I laugh at myself for being such a sucker and actually believing all of their B.S. and hype. Why on earth would I want GIAC'S version of my stock flash?

Everything GIAC sells for 996TT CAN be detected by the dealer.

I would avoid a GIAC flash at all costs today, there are MANY superior options, much more affordable.
 

Last edited by paneraiwatches; Apr 5, 2008 at 11:33 AM.
Old Apr 3, 2009 | 12:16 AM
  #27  
Broker404's Avatar
Registered User
Joined: Feb 2009
Posts: 223
From: Atlanta, GA
Rep Power: 27
Broker404 is infamous around these partsBroker404 is infamous around these parts
Originally Posted by Chuck Jones
How can you folks call them "bastards" if you knowingly take the chance and get caught? To me, that's the same as a self inflicted gunshot wound.
I call them bastards when they try to void the warranty over items that clearly haven't caused the problem.

And but you might be out of luck because if you try to fight them, they have 10x more lawyers, money, resources, etc. than you do.
 
Old Apr 3, 2009 | 07:39 AM
  #28  
function12's Avatar
Registered User
Joined: Jul 2008
Posts: 1,708
From: Houston, TX
Rep Power: 190
function12 Is a GOD !function12 Is a GOD !function12 Is a GOD !function12 Is a GOD !function12 Is a GOD !function12 Is a GOD !function12 Is a GOD !function12 Is a GOD !function12 Is a GOD !function12 Is a GOD !function12 Is a GOD !
You play you pay!! Don't expect Porsche to pay for something you broke.
Just my 2 cents.
 
Old Apr 3, 2009 | 09:09 AM
  #29  
Chuck Jones's Avatar
Registered User
Joined: Oct 2007
Posts: 961
From: Elk Grove, CA
Rep Power: 89
Chuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond reputeChuck Jones has a reputation beyond repute
".....And but you might be out of luck because if you try to fight them, they have 10x more lawyers, money, resources, etc. than you do."

They also have a policy that clearly states that ANY non Porsche parts or aftermarket additions will be grounds for denial of warranty. I personally don't think that some of their denials are fair....becasue the item that broke can be clearly separate and distinct from the actual problem....but Porsche can stretch it to get out of having to pay for an expensive repair. The bottom line is that if you opt to mod your car, you run the risk of putting your warranty at risk. I took the chance, had a problem, and the dealer worked with me to cover a MAF and some other things he technically didn't have to cover....because he wanted my future business. He could just as easily have denied it because my car was flashed, had obvious muffler upgrades, DV's, headers etc....It goes back to your personal relationship with the Service Manager or SA you usually work with. There's quite a bit that can be accomplished "under the radar".
 
Old Apr 3, 2009 | 01:44 PM
  #30  
Broker404's Avatar
Registered User
Joined: Feb 2009
Posts: 223
From: Atlanta, GA
Rep Power: 27
Broker404 is infamous around these partsBroker404 is infamous around these parts
Originally Posted by Chuck Jones
They also have a policy that clearly states that ANY non Porsche parts or aftermarket additions will be grounds for denial of warranty. I personally don't think that some of their denials are fair....becasue the item that broke can be clearly separate and distinct from the actual problem....but Porsche can stretch it to get out of having to pay for an expensive repair.
Not only is this unfair, but I thought this was illegal. I know the biggest problem is that it's one customer vs a huge company, but I was under the impression that there has to be proof that the modification caused the problem.
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -6. The time now is 06:33 PM.