To flash and void warranty????
Wow seems like you're really pissed at GIAC because someone else lied to you. I find their flash superb and uterly streetable and am looking forward to my 24/18g upgrade still using GIAC.
Exactly why are you mad at GIAC? did something in your car fail?
For the record, my car needs new plugs and doesn't run well at full boost with the upgraded flash. Runs fine on the "stock" file due to less boost. I'm not upset I paid $250? for the switcher. It has come in handy while I make the time to get my shop for plugs.
Finally, get an aftermarklet warranty and a indie and you're golden. Talking too much is not smart. Read between the lines.
Exactly why are you mad at GIAC? did something in your car fail?
For the record, my car needs new plugs and doesn't run well at full boost with the upgraded flash. Runs fine on the "stock" file due to less boost. I'm not upset I paid $250? for the switcher. It has come in handy while I make the time to get my shop for plugs.
Finally, get an aftermarklet warranty and a indie and you're golden. Talking too much is not smart. Read between the lines.
How about all the GIAC dealers that sold "flashes" claiming that "the flash" is NOT detectable. BUT you must buy your "stock" program and a switcher back from GIAC (it's not your original program but "their version") approx $400.00+150.00. Then if you need warranty work you can switch back to stock and it can't be detected?
WTF..
Seems like GIAC dealers are a bunch of liars??
When I look back at it I laugh at myself for being such a sucker and actually believing all of their B.S. and hype. Why on earth would I want GIAC'S version of my stock flash?
Everything GIAC sells for 996TT CAN be detected by the dealer.
I would avoid a GIAC flash at all costs today, there are MANY superior options, much more affordable.
WTF..
Seems like GIAC dealers are a bunch of liars??
When I look back at it I laugh at myself for being such a sucker and actually believing all of their B.S. and hype. Why on earth would I want GIAC'S version of my stock flash?
Everything GIAC sells for 996TT CAN be detected by the dealer.
I would avoid a GIAC flash at all costs today, there are MANY superior options, much more affordable.
Wow seems like you're really pissed at GIAC because someone else lied to you. I find their flash superb and uterly streetable and am looking forward to my 24/18g upgrade still using GIAC.
Exactly why are you mad at GIAC? did something in your car fail?
For the record, my car needs new plugs and doesn't run well at full boost with the upgraded flash. Runs fine on the "stock" file due to less boost. I'm not upset I paid $250? for the switcher. It has come in handy while I make the time to get my shop for plugs.
Finally, get an aftermarklet warranty and a indie and you're golden. Talking too much is not smart. Read between the lines.
Exactly why are you mad at GIAC? did something in your car fail?
For the record, my car needs new plugs and doesn't run well at full boost with the upgraded flash. Runs fine on the "stock" file due to less boost. I'm not upset I paid $250? for the switcher. It has come in handy while I make the time to get my shop for plugs.
Finally, get an aftermarklet warranty and a indie and you're golden. Talking too much is not smart. Read between the lines.
Maybe you should read between the lines 
Read between the lines (post #36)
Let us know what you think
Looking at the same upgrade K24/18g, this time I will be using Protomotive or EPL. I dont think there is even 1 car running K24/18g with GIAC software??
Last edited by paneraiwatches; Apr 4, 2009 at 04:27 PM.
Personally I'm not looking to be dishonest about hiding a mod when it is directly linked to the failure. What I'm worried about is a company completely voiding a warranty when the mod is clearly not linked to the problem. I don't know how much this actually happens but I recently heard a story about that happening with Ford.
Iam not an attorney, but my understanding of the Manguson-Moss law is that the burden is on the manufacturer to prove the mod caused the failure if they choose not to cover a warranty claim.
I guess the guys/gals who have been turned down can best answer the question about the burden of proof. From what I've heard and read, PCNA simply says "Not covered by the warranty" after running the car on PIWIS or doing a physical exam...and that's about it. I haven't heard of any case where they had any burden of proof other than to cite the fact that the car had been modified and the modification was the cause of the failure. What's the "burden of proof" you are referring to? Sort of like...What part of no don't you understand?
Anyone out there who has gone thru this with Porsche? The word has been that a good relationship with the Service manager or technician is worth its weight in gold. If they pass it and choose to overlook the modification then it usually goes through. Sometimes its the dealership that does the mod install, so they have a vested interest in trying to resolve the issue locally. However, for large ticket items like an engine or new tranny, PCNA usually gets involved and examines the car looking for the cause....then renders their decision on the basis of what they find. I dont' know what your recourse is other than to rant and rave about "no fairzees" or whatever. If PCNA gets involved and your car is modified, you're usually out of luck. If you can keep the issue local to the dealership, you stand a better chance...the SM or SA can write things up in a way that will fly, unless the costs of the repair are substantial...then it is usually taken out of their hands.
Anyone out there who has gone thru this with Porsche? The word has been that a good relationship with the Service manager or technician is worth its weight in gold. If they pass it and choose to overlook the modification then it usually goes through. Sometimes its the dealership that does the mod install, so they have a vested interest in trying to resolve the issue locally. However, for large ticket items like an engine or new tranny, PCNA usually gets involved and examines the car looking for the cause....then renders their decision on the basis of what they find. I dont' know what your recourse is other than to rant and rave about "no fairzees" or whatever. If PCNA gets involved and your car is modified, you're usually out of luck. If you can keep the issue local to the dealership, you stand a better chance...the SM or SA can write things up in a way that will fly, unless the costs of the repair are substantial...then it is usually taken out of their hands.
Exactly Chuck. Which is why my slave and accumulator was repaired under warranty, even though my car was clearly "modded". They (my local "mod friendly" dealer) knew my HP level had NO bearing on my clutch component failure. AGAIN, pure luck on my part, I expected to pay. It was a gift, I knew it going in. I'm VERY sure if I go back there with a rod sticking through the block, they are going to tell me to bring my checkbook (maybe 2 checkbooks!!!)
Never checked in any other states, but in Florida there are 2 Porsche dealers and 1 Porsche certified indie (may be more), all with great reputations, that sell the GIAC flash. These guys wouldn't be hawking it if it were a pos.
I sure agree with the several posts by ChuckJones about the warranty coverage, but those facts don't negate the efficacy of the flash.
I sure agree with the several posts by ChuckJones about the warranty coverage, but those facts don't negate the efficacy of the flash.
I guess the guys/gals who have been turned down can best answer the question about the burden of proof. From what I've heard and read, PCNA simply says "Not covered by the warranty" after running the car on PIWIS or doing a physical exam...and that's about it. I haven't heard of any case where they had any burden of proof other than to cite the fact that the car had been modified and the modification was the cause of the failure. What's the "burden of proof" you are referring to? Sort of like...What part of no don't you understand?
http://www.impalaclub.com/naisso/magmoss.htm
Bailey: So then by your statement about getting an attorney....where do you suppose the burden of proof will lie? It will lie in your retainer fee and subsequent payments to the attorney for his court appearances while you try to shift the burden of proof back onto PCNA.
After oil, this is a common topic on almost all car forums....
There are a few distinctions to make- 'original warranty' versus 'extended warranty'... the original warranty is subject to the Moss Magnussen Act- which dictates what the original manufacturer may or may not do. One of those things is they cannot "void" the warranty for 'any mod'. The actually cannot "void" the warranty, or any part of the warranty, at all. But they CAN refuse to cover a claim if the failure was due to a mod. (Rarely will a mfg use the term "void"... local dealers maybe, but not PCNA)
And therein lies the rub- how to 'prove' this one way or the other..... Clearl the mfg holds all the details on engineering... and as Chuck has pointed out it can cost $10-20k just to get TO the point of a trial. (Motions, discovery, experts, etc.)
With an 'extended warranty' (from a third party) you are actually dealing with a "mechanical breakdown contract"... this contract is NOT subject to Moss Magnussen... and the contract can flat out say "any mods to any part of the car will void all coverages".., this is why the paranoid among us actually read the contract, not listen to the salesman or rely on the glossy brochure that describes the coverage. (I actually am not clear on CPOs...this may be subject to MM since it is the OEM, and is an extension of the original warranty, albiet with altered terms.)
Look, every warranty claim is differnet, every breakdown is different.... I agree with the sentiment in this thread: Don't count on any warranty coverage if you mod... if something fails, assess your options, pick your fights well.

A
There are a few distinctions to make- 'original warranty' versus 'extended warranty'... the original warranty is subject to the Moss Magnussen Act- which dictates what the original manufacturer may or may not do. One of those things is they cannot "void" the warranty for 'any mod'. The actually cannot "void" the warranty, or any part of the warranty, at all. But they CAN refuse to cover a claim if the failure was due to a mod. (Rarely will a mfg use the term "void"... local dealers maybe, but not PCNA)
And therein lies the rub- how to 'prove' this one way or the other..... Clearl the mfg holds all the details on engineering... and as Chuck has pointed out it can cost $10-20k just to get TO the point of a trial. (Motions, discovery, experts, etc.)
With an 'extended warranty' (from a third party) you are actually dealing with a "mechanical breakdown contract"... this contract is NOT subject to Moss Magnussen... and the contract can flat out say "any mods to any part of the car will void all coverages".., this is why the paranoid among us actually read the contract, not listen to the salesman or rely on the glossy brochure that describes the coverage. (I actually am not clear on CPOs...this may be subject to MM since it is the OEM, and is an extension of the original warranty, albiet with altered terms.)
Look, every warranty claim is differnet, every breakdown is different.... I agree with the sentiment in this thread: Don't count on any warranty coverage if you mod... if something fails, assess your options, pick your fights well.

A
Bailey: So then by your statement about getting an attorney....where do you suppose the burden of proof will lie? It will lie in your retainer fee and subsequent payments to the attorney for his court appearances while you try to shift the burden of proof back onto PCNA.
Jones: I never said anything before about getting an attorney.
If your warranty is voided because of modifications you should get the dealer to write a report dealing with why they are denying your claim and how they believe the mods caused the failure. If you are not satisfied you can file a complaint with the Federal Trade Commision. Getting an attorney would be a last resort if you and the FTC could not achieve a settlement with the dealer/PCNA that was acceptable to you.
This is becoming much ado about nothing with speculation at best about what the proper course of action should be. I can't imagine any dealership writing up anything other than deferring to PCNA. An adversarial relationship would be in the making and I'm sure their counsel would advise them to simply pass on PCNA's denial and try to stay out of it. Further, I dont' think that an individual would be very successful at getting very far without the added strength of some sort of correspondence with a law firm's letterhead.
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