North Jersey Service
#1
10-23-2008, 10:43 AM
Join Date: Jun 2008
Location: Hoboken, NJ
Posts: 166
Rep Power: 23 
North Jersey Service
North Jersey folks.
I bought my car at Don Rosen in PA. Don't feel like making the trip all the way out there for my first service. Anyone have any reviews (good or bad) of the following?
1 - Ray Catena Porsche
2 - Paul Miller Porsche
3 - Jack Daniels Porsche
4 - Manhattan Motorcars
I'm leaning towards # 3 just because of the proximity to Hoboken.
TIA.
I bought my car at Don Rosen in PA. Don't feel like making the trip all the way out there for my first service. Anyone have any reviews (good or bad) of the following?
1 - Ray Catena Porsche
2 - Paul Miller Porsche
3 - Jack Daniels Porsche
4 - Manhattan Motorcars
I'm leaning towards # 3 just because of the proximity to Hoboken.
TIA.
#2
10-23-2008, 11:19 AM
If you have an 'issue' ... go to Paul Miller (see Aaron at service desk, tell him Gregory St. James referred you) and request "Marty" work on the car. I won't buy a car there till they rid themselves of the Sales Mgr (long, ugly story, find it on another thread) - but regardless of where I buy my P-Cars (Private Seller, Houston, Ray Catena, Newport Beach), they all get any 'issues' or major service done by Marty at Paul Miller.
He's fixed things other dealerships couldn't/didn't. He'll explain it to you if you ask. Genuinely a nice, soft-spoken guy who takes pride in his work.
This doesn't discount anyone else ... but I KNOW it's done right once with Marty on the wrench.
Hope this helps.
He's fixed things other dealerships couldn't/didn't. He'll explain it to you if you ask. Genuinely a nice, soft-spoken guy who takes pride in his work.
This doesn't discount anyone else ... but I KNOW it's done right once with Marty on the wrench.
Hope this helps.
#3
10-23-2008, 02:46 PM
Registered User
Join Date: Oct 2004
Location: New Jersey
Age: 53
Posts: 1,418
Rep Power: 84 
Funny...I bought my cab from Don Rosen and had the same issue...
I bought my 997TT at Jack Daniels and they are great for service. As a matter of fact, my car is there AGAIN for leaking coolant...
You can't go wrong with JD...they are top notch...
I bought my 997TT at Jack Daniels and they are great for service. As a matter of fact, my car is there AGAIN for leaking coolant...
You can't go wrong with JD...they are top notch...
#5
10-23-2008, 03:35 PM
If you must go to the dealer. Go to Jack Daniels and ask for Allen. If you do not want to go to the dealer and are looking for a "Real" shop, than go to Protosport in Pompton Plains. They are far beter than any dealer.
Craig
Craig
#6
10-23-2008, 04:39 PM
I am not trying to be controversial or argumentative with RACLAIMS, but how can Jack Daniels be that good if they're fixing a coolant leak twice?
Only looking for clarity ... who knows, maybe its from two separate incidents and has nothing to do with the first repair.
On the other-hand, I have heard about Allen's talents with the wrench at Jack Daniels.
You did leave Town Motors, Englewood, NJ off your list, I mention them for location convenience - I know a few owners who swear by the place.
Y65MPH gave a great shop also. These guys live and breath P-Cars - but I don't know if they do warranty work.
Only looking for clarity ... who knows, maybe its from two separate incidents and has nothing to do with the first repair.
On the other-hand, I have heard about Allen's talents with the wrench at Jack Daniels.
You did leave Town Motors, Englewood, NJ off your list, I mention them for location convenience - I know a few owners who swear by the place.
Y65MPH gave a great shop also. These guys live and breath P-Cars - but I don't know if they do warranty work.
#7
10-23-2008, 04:51 PM
On the flip side having a relationship with a dealer is not a bad thing when owning a 997TT. I have yet to meet an owner that has not a significant number of issues with their vehicle. My buddies 997TT has more vertical miles on the lift than horizontal on the road. Protosport can not do warranty work.
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#8
10-23-2008, 07:32 PM
Everything SaintlySins said is 100% correct - Aaron and Marty are the best! Let me know when they get a new sales manager.
#9
10-23-2008, 07:54 PM
Interesting counterpoint on Jack Daniels. In the past, I had good experiences with them (they have me a loaner for free and did a good job at a competitive price on my 30k mile major service eventhough I didn't buy the car there). That was until I took a set of tires to them for a mount and balance. They used a super strong solvent to clean the brake dust off my wheels and it actually ate through the wheel paint. They told me that I'd have to pay for the repair to the wheels because the wheels had apparently been repaired in the past and they did a poor paint job. I bought the car used, so I can't be sure they're not right, but it left a bitter taste in my mouth. I'm still deciding if I want to take the car back there.
#10
10-24-2008, 08:14 AM
Registered User
Join Date: Oct 2004
Location: New Jersey
Age: 53
Posts: 1,418
Rep Power: 84 I am not trying to be controversial or argumentative with RACLAIMS, but how can Jack Daniels be that good if they're fixing a coolant leak twice?
Only looking for clarity ... who knows, maybe its from two separate incidents and has nothing to do with the first repair.
Only looking for clarity ... who knows, maybe its from two separate incidents and has nothing to do with the first repair.
#12
10-24-2008, 06:25 PM
+1 for everything SaintlySins said. Ask for Aaron and have Bob or Marty to work on the car.
A very good friend of mine works there so i dont have to deal with the sales manager.
A very good friend of mine works there so i dont have to deal with the sales manager.
#14
10-25-2008, 04:29 PM
Join Date: Jun 2008
Location: Hoboken, NJ
Posts: 166
Rep Power: 23
Thanks for all the input. I went to Jack Daniels. I can't believe that it was $677 for service. they didn't do anything except check the electronics and change the oil and check the tires... unreal.