No way for Fidelity to know unless the repairing dealer tells them. No reason for the repair facility to disclose that as it will risk getting the job paid. Also, as long as it's not a pre-existing condition at time of service contract purchase and it's beyond the grace period, you are good to go.

 

Anyone know if you can buy this is Canada?

 

For any repairs of $750 or more, Fidelity sends their own specialist to check out the claim.

 

I understand that, but these adjusters are not true experts. Believe me, I've seen a lot of them go through my shop.

 

^^^ Totally agree with you on that one.

 

I got mine while under cpo from a Chevy dealer. No inspection and I paid $50 over cost. $5350 for plat. 6/60 and I had 28k odo. With $100 deduct. Mossy motors in New Orleans. Ask for mike Jourdan.

 

When it comes to the motor and trans the first question to the dealer and mechanic will be does this car have a tune or aftermarket parts on it. If you think the dealership will lie to the warranty company to protect you, you are kidding yourself. If they are willing to lie to them do you think they will hesitate to lie to you. They probably do a few hundred grand in repairs and it is not worth losing that to help you out. The second thing that will be done is to check the computer to see if your car still has a stock tune. The good part will be you can use the refused portion of your warranty refund to offset your repair bill. You don't need to be a brain surgeon to plug into the OBD and see if the computer has been tuned before.

 

That seems really high, but I have not bought an extended warranty since 2006 on my 2002 C4S.

 

Intersting... I own a dealership, but I guess you would know more about this than I would.

 

So you are saying the warranty companies just write you a check for a TT engine or trans replacement without questing it. I can understand a power seat or AC item but no way they just write out 25k checks without checking.

 

I never said that. There is a process of course. Let me put it this way, dealers do not have strong ties to any aftermarket warranty companies like they do with their own manufacturer warranties. If this thread was about a Porsche factory warranty I would agree with you. We'll leave it at that.

 

fidelity paid out $21k on a brand new short block when my ims blew.

hassle free, had i not had the warranty i would not have been able to afford the repair.

i have the gold package

 

Don't expect smooth dealings with these warranty companies on major claims. I ended up suing my company to get them to pay for a core charge-- $4K-- on my engine block after catastrophic engine failure. They went through my engine with a fine tooth comb, including checking the DME for over revs. I had to fight every inch of the way to get the coverage I paid for. I'm a lawyer and a Porsche enthusiast, so I wasn't about to let them get away with anything.

My coverage had a curious exclusion for sales tax, which you should look out for. On a $25K repair, it makes a difference. Make sure you study the coverage carefully. Be prepared for long delays in arranging inspections, and the clams process in general. I elected to pay for my charges myself and fight later, as my car is my DD. If I had not, I would have waited weeks.

I don't think my experience was unusual. I think a lot of people just give up, and are woefully underpaid on their claims. These are warranty companies, not insurance companies. As such, they aren't subject to the same consumer protection requirements. Personally, I would never get an aftermarket warranty again. That said, my company was not Fidelity. Perhaps they're different. For those who have it, I hope so.

 

Fidelity is actually pretty easy to deal with out of the many aftermarket warranties out there. Very reputable and relatively quick with claims. Who was your extended warranty with?

 

Factory warranty is about to run out on my car. My local Porsche dealer quoted me $6100 for 5 year/60k Fidelity Platinum with $0 deductible. The cost is not a problem, as long as this warranty "works". I'm reading mixed reviews, some people saying Fidelity took care of them no problem, some people saying they were royally screwed. Service manager at Porsche tells me they are hassle-free and will fix anything no problem. He has been a very helpful service manager in the past, but I've learned the hard way in life to not always necessarily trust the person trying to sell you something! Is the general consensus that these Fidelity warranties are good or bad? I've probably had $15,000 in warranty work done just this past year on my car at the dealer, so it will most likely pay for itself and more in a very short amount of time...as long as they pay. That's why I'm not worried about the cost of the warranty, as long as it will work when I need it to.