Eric,
The economy is too hot where we live and the dealers and real estate folks know this. I won't buy another car there. I found a small VA dealer to work with who appreciates my business.

 

I sedond this. The new guy was probably just told not to let anyone near the sold cars ...

 

As most of you know, I work at Carlsen Porsche.
I've been working at dealerships/car related fulltime for 10+years.

This past weekend, I took my friend to a Toyota dealership in Sacramento, where she lives. She said she didn't want them harassing her and asked if I would say the car was for me. No problem. So we go in, I say I'm lookin for a RAV4 with 4X4, bla bla bla. We walk out to the car, the salesguy has no clue as he explains before we get to the car that he is new, just out of some accounting job. I could care less, just want to check out the newly changed car for her as she wants to buy this month. I asked if I could drive the $25k car and he asked if I was going to buy today. I said no, just want to check it out and answer some of my questions about the car I had. He said they don't let people drive cars unless their going to buy one... I said, "what, are you serious" he looked at me with a serious accountant face and said yes. I talked my way into driving the car, I knew more about the car than he did, he not having a clue about any car, was obvious. Was very sad. Long and short, were driving this car and it obviously does nothing for me, but she is happy that were driving it, to check it out. We get back to the dealership, he hops out and says Thanks for coming by and leaves. Nothing about anything to do with me eventually buying one. I was completely shocked. It makes you wonder how these dealerships are staying alive, no training, no product knowledge, no personal skills, nothing other than someone finding the keys and showing us where the car we want to see is.

We looked at pricing online, as the sales guy didnt have an clue about options/costs, she is going to buy one with one request, that we don't go to that dealership.

 

Brian, this is why some dealerships do better than others. And, good help is hard to find, obviously you are the exception.

I know I spoke to your store at some point in my search for a Turbo. At one point, I was discouraged in the hunt and almost settled for a new C4S Coupe, not that it would have been a bad choice. I don't remember who it was I spoke to at Carlsen, but they were professional and knew their stuff (I think you folks had a GT Silver and a Black coming in sometime in June). It was next to impossible to get a Turbo in Socal at MSRP, so I had to check the out of state dealers to find a car.

 

that slate grey looks beautiful!...congrats!

 

786 - thanks!

 

dear plug guy ,Wow are you a pompus ***!!!! You sound like you go everywhere and say "treat me better than everyone else I sell painted plastic plugs" I would tell you to keep your money and opinions to yourself and if I caught you climbing around my new car I would be furious at the dealership , In short lighten up ****brick.

 

Ahhhh the chatter of a Newb "Plug guy" has earned some respect on this board over the YEARS of participation. Please refrain from typing things like "Wow are you a pompus ***!!!!" it will get you know where but alienated fast.


BTW there is another "o" in Pompous
<O></O>

 

Thank you for the spell check sandoval, I am humbled. I stand by what i said.

 

Do you want to be hated, or are you just having a REALLY bad day?

 

I happen to agree with you; if it were my car, I would not want anyone anywhere near it.

However, you're the one who should lighten up. there is no reason to attack a long term member who contributes a lot to this board.

 

Perhaps you misunderstood my comment in my initial post: I simply introduced myself to the new untrained sales guy who I have never met before, and once I mentioned the name, he knew who I was (I do a lot of business with that dealer, and we have a fine relationship). I never EVER said anything about treatment or respect based on what job I have or company I own.

I never expect treatment above anyone else, simply a respectable view of the car when it was a launch event, and anyone who already bought their turbo and was asked to leave it there for the launch event KNEW that it would be touched. If not, they were under cover or in the back.

Lighten up.

 

Wow, testy fellows ain't ya. So sorry pluggy, no more views of mine toward your posts will come. Its a good thing my car came without holes in the bumper or boy would I feel silly. Good luck!

 

That slate grey is stunning !!! Congrats!

 

Noted.

As we all know 95% of sales reps do not know their product or have social skills. Like customer service just about everywhere (w/ restuarants being the exception), it is poor and basically sucks.

I had some expensive washer/dryers (Kenmore Elite series) delivered and the mover cut the side with a razor while opening the box. The mover & the company (Sears) told be to touch it up with paint. Can you imagine, no apologies, no amends, no dollar compensation, nothing. Mind you I call AMEX to cancel charge. Sears will replace the product this Monday (7/10/06).

Hence I enjoy the brief moments of pleasure life affords us & try to lessen any interactions with a-holes.

My 2 cents