Exactly. Vote with your wallet, as they say, if you're not happy with the dealership. The good thing about being in Orange County is that you have several choices within an hours drive.

FWIW, I bought my 2008 997S at Hoehn in Carlsbad, CA and had an absolutely superior experience.

 

If one takes the time to read the dealers thread that they posted and do a quick search on the OP's posts you'll see that the OP has been talking about buying a new exhaust this past week or so. Can't help but wonder if this car the OP wanted to test drive had the PSE exhaust installed?

 

I can see both sides, but the business won't win in this case; the business has everything to lose. The business has a lot more at stake than this single buyer. So to the guy who responded, it's obvious your sales game isn't refined or you just don't get it.

At the same time, it is not an ez job for the sales guy. He lives in an affluent area. All these people coming in to drop $60K+++ for what are essentially big boys toys. This dude is living off of a five digit income, maybe six if they've been there a while, but sales guys know how much commission/bonuses get taxed. He likely has a long commute or lives in a small **** apt in the outlying area. Nothing wrong with that, but likely the scenario here that adds to the stress.

I can't stand people who don't understand how to save face in situations and that includes the tire kicking guy Jon.

But if I was the sales guy's boss, I'd be like wtf do you think you're doing representing this dealership with some poorly structured, spelling bee killing post on some internet forum with a bunch of opinionated dudes armed with a keyboard and a mouse + anonymity? If ya need to vent, come to me, I can handle it, but do not go beyond your job description especially in a situation where all you've got to gain is a bunch of he said, he said.

Fun discussion, though.

 

exactly my point! when I said the guy should be fired I didn't mean over what happened but for posting 2 news threads insulting a customer and dragging the dealership thru the mud!

 

I had a negative experience at Newport as well. Went in looking for a GT3 and the salesman tried to convince me I wanted a C2S. The guy could not understand that I was not interested in anything but a GT3. Maybe it was because they had 50 C2S's in the lot and not a single GT3. The Audi guys at Newport are very helpful.

Anyways, my next Porsche will be bought from Mark at Downtown LA, Tim at McKenna, or Chris at Pioneer. All are honest, knowledgeable, and nice.

 

I'll add that I've had good experiences at Sonnen in Mill Valley with a new young man, Anthony H. He was very helpful to me with 2 drives and good follow up info.

And at Carlsen in Redwood City, the experience was also very good. Mike B. was informative, and Doug R. really spent some time with me talking about the cars and found a good example of what I was looking for and took me out for a long, thorough test drive. I'll likely go back there for major service and other cars down the line.

 

Thanks for the kind words Foofighter!

 

I was ready to buy a 997 C2S Cab from Newport, but they continually treated me like they were doing me a favor. I kept getting this song and dance about not discounting, we have so many customers in oc, someone is going to buy this if you don't, etc...

I told them to pound sand - most of them are conceded asses... I made a nice deal at Walters in Riverside who WANTED my business because they weren't dealing with OC drones who pay full retail for everything. Give them a shout and see how you make out.

G

 

Dealers are dumb. Throughout the month, they let all these young kids come do test drives. They get fooled by these young guys cellphones, watches. They get frustrated, because obviously none of them are going to buy and those are actually the joy riders. Then when potential buyers come in, we get this type of treatment.

Sorry yo had to go thorough that.

 

I purchased from Hoehn in Carlsbad 3 months ago. Absolutely the best experience I have ever had buying a car. The price was on the money and the service is excellent. Had the car sent to the East coast and it was everything they said and more. Give them a try.

 

I like it...I like it alot. I would've told him to shove the car up his @$$ No but really I couldn't go through with it. I guess I don't have it in me but I would have cursed him off.

 

sorry to go off topic. but u used to have a blk GS on the lexus boards? not homo, not stalking.. just curious. i was on the lex boards as well...

 

as a "tire kicker" myself...

i NEVER buy cars on the first visit. i check out the car, look at it, perhaps drive it, and then leave. i just want to think about the car. if i think i want it, then i'll go back, or call the dealer back and try to negotiate. i REALLY don't think there is anything wrong with that, and i DO NOT think i deserved to get treated like an *** because of that, which is the case at Newport.

I've had several REALLY good dealer experiences during my (so far) several month search for the right 997. I AM going to buy from dealer because i want a CPO car, and have crossed several dealers off the list, EVEN if they have the car i want...

Jeff Ho at Hoehn Porsche was really cool to me, and I'd buy from him.
A salesman at Walter's in Riverside (I have his card at home) was a good guy, and I'd buy from him. etc. etc. etc....

Even though some who buy P-cars dont give an F about money, many of us do. Many of us are intelligent and are smart shoppers, especially when it comes down to making such an expensive (sorry if i dont make 7 figs...) purchase.

I'd think that a dealer would be patient and would wait for the sale.. especially when dealing with an affluent customer who's future repeat business could be very valuable..

so i give the big FU to Newport...

and Im sure they wont care because im such a small fish in the big newport beach ocean...

 

I generally agree with your approach. I actually did buy a car on my first visit to a dealer, bc the car was perfect, what I was looking for, etc. and I had done enough research to know I was getting a good deal. But, generally, I am of the view that I am not going to be talked into doing something I don't want to do. I am a busy dude -- I don't want to waste my time or a dealer's time. But, at the same point, I am not going to feel bad about saving myself a few grand and taking it out of the dealers margin. You absolutely have to be willing to walk from a dealer and refuse to deal w/ the condescending types who act like they are doing you a favor to sell you a car.

 

I'd write the guy a note and copy his manager on it how much you like working with XYZ dealership instead of him.