I have a 2009 C4s with PCM 3.0. I have my phone connected via Bluetooth and everything works fine including the uploading of my contact list EXCEPT when I try and dial my office voice-mail number and automate the key strokes (XXX-XXX-XXX then #, then mailbox number XXXX, then #, password XXXX. The process works flawlessly from my cell phone (when not connected to Bluetooth) and from my cell phone keypad when connected to Bluetooth. However when I try and dial the number from the saved contact list on the PCM it ignores the pauses (between the numbers and the # key strokes) and dials the entire 19 character string (including the #s) at once.

I read the manual and cannot find how you are supposed to embed pauses in a key sequence. Again this works perfectly from the phone....just not through the PCM.

Any thoughts?

 

That uses his phone to dial into a voice-mail system. Judging by the response rate (zeerroo) I either asked a stupid question or I am alone in the world. I promise I RTFM and did a Search

Given that most voice-mail systems require some sort of non-numeric key to gain access (usually the # key) I thought others would have automated that sequence to keep from having to switch to the numeric dialing tab on the PCM3.0 system

Anyone, anyone, Beuller, Beuller

Thanks

 

Hi,

No, not a stupid question and yes, there are others who dial into voice mail systems (me for example). But in my case the system does not need pauses so I haven't struck your problem.

How are you entering the pauses in the contact list on the phone? Using a comma? Looking at the PCM manual that does not seem to be available at least when dialing from the keypad.

 

Keypad dialing doesn't usually have a pause. Since you cannot create phonebook entries with the keypad, its a non-issue for the keypad to support pauses.

The issue may be. is there a standard symbol used to indicate a pause across the mobile-phone industry. If not, there's no hope for expecting a car to be able to handle it. If there is (and remember, its a world-wide car, so we cannot just think of US phones) then its something that could be fixed in a software update.

As an example, verizon seems to use a lower case p for a pause: eg, recommended way to dial your verizon voice mail is: *86pp12345#
For specific phones or providers the 'symbol' may be unique. Eg, Sony Erricson W580i says press * until the letter P appears, to represent a 2 second pause. Sometimes a comma can work.

I suppose one might say, "Ok, anything that is not a number or * or # is considered a pause".


Do we know if there is an agreed upone symbol to represent a PAUSE?

 

Nope - looks like there isn't one. Some phones use a "P", some a ",", some a "*".

Guess the question is what, if anything, does the PCM use and is it compatible with the paired phone. Given voice dialing supports a pause I'd suspect there is something. Probably a question for PCNA.

 

Still, if you are using bluetooth just as handsfree/phonebook (ie not using SAP or the car's phone option) then your phone is still actually interpreting the number dialed,so whatever is in your phone's phonebook and works on your phone should be the symbols that would still work if the PCM sends them as a dial sequence over bluetooth.

So the question becomes, is the PCM mangling or rejecting your phonebook entries that have non-numeric content? Or does the bluetooth profile that allows bluetooth dialing not support non-numeric characters?

In the OPs case, the PCM should just send the entire string straight to the phone without pausing in the PCM.. since the PCM cannot know what the # symbol is supposed to mean.. however the OP's phone should, when it gets that # symbol in the dial stream, pause (assuming # is the symbol for pause), and then continue. It may well be that the pause behavior of the # key is poorly programmed on the OP's phone. That pressing the # key, or dailing out of the phones phonebook, the # is interpreted as a pause, but when the phone is dailing a sequence it gets via bluetooth, the phone isn't interpreting the # as a pause key... and thats a phone firmware problem. It would be nice to know if the PCM is sending the # characters and they if so are they showing up on the phone coming from the PCM.

I'll have to play around with mine this weekend and see.

 

The "p" pauses on my RAZR (Verizon) worked in my BMW e60 over Bluetooth. I don't think I have payed attention to that in the 911 yet. I guess I need to try it.

 

Which Bluetooth for 911 cab PCM 2. Tooki or Bury9060

Looking at the blogs seem to be issues with both of them , anyone have either and any comments would be great