My recent experiences with Suncoast
#1
My recent experiences with Suncoast
I can't tell you how pleased I am with the great service I've been getting from Aldo at Suncoast.
1st I ordered clear Corners and the chrome 911 badge. He treated my like I was spending tens of thousands, not hundreds.
A client of mine was looking for parts for his Boxster and I recommended suncoast, they took great care of him.
This morning I ordered the Alcantara Standard Steering Wheel
It was shipped the same day with tracking numbers.
Great Prices and Sensational Service.
Well Done guys
Matt
1st I ordered clear Corners and the chrome 911 badge. He treated my like I was spending tens of thousands, not hundreds.
A client of mine was looking for parts for his Boxster and I recommended suncoast, they took great care of him.
This morning I ordered the Alcantara Standard Steering Wheel
It was shipped the same day with tracking numbers.
Great Prices and Sensational Service.
Well Done guys
Matt
Last edited by wpgfordguy; 08-13-2010 at 03:23 PM.
#2
suncoast is a N1 store for parts, it is true. they deserve some good words to be said about them - i had many orders from them including several i had canceled and then re-ordered and never had a problem with them. excellent company and very helpful people. kudos!
#3
Aldo and Eric are on top of things they emailed me two days after I placed a order alerting me that it may take a additional 24hrs to receive the part and of course I received everything exactly as he told me. My local Porsche dealer everytime I come in for service gets pissed asking why I don't use them and I feel bad but Suncoast is just that good. Keep up the good work !
I can't tell you how pleased I am with the great service I've been getting from Aldo at Suncoast.
1st I ordered clear Corners and the chrome 911 badge. He treated my like I was spending tens of thousands, not hundreds.
I client of mine was looking for parts for his Boxster and I recommended suncoast, they took great care of him.
This morning I ordered the Alcantara Standard Steering Wheel
It was shipped the same day with tracking numbers.
Great Prices and Sensational Service.
Well Done guys
Matt
1st I ordered clear Corners and the chrome 911 badge. He treated my like I was spending tens of thousands, not hundreds.
I client of mine was looking for parts for his Boxster and I recommended suncoast, they took great care of him.
This morning I ordered the Alcantara Standard Steering Wheel
It was shipped the same day with tracking numbers.
Great Prices and Sensational Service.
Well Done guys
Matt
Last edited by Sleepy996; 08-13-2010 at 01:01 PM.
#4
Thanks for the kind words guys!! remember if there is anything we can help you out with please do not hesitate to ask!!
#5
Ryan- is the 'excellence' code still working ?
#7
+1 on Suncoast being A1 in my book too.
Nice to see some people still remembering what customer service means.
T.
Nice to see some people still remembering what customer service means.
T.
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#8
I've had one order slip through the cracks out of several dozen...(I order dozens of parts for my friends and my cars at once - sometimes very complex orders), Ryan, Ric and the rest of the guys at Suncoast work very very hard to make things right. I have no complaints - they know what to ask to make sure the parts ordered are correct. As a DIY'er, I order everything from interior trim, to engine maintenance components, to aftermarket parts. I spent last winter putting my Cayenne Turbo back together (car was purchased on eBay dirt cheap, needed interior trim and body parts repaired and restored.) Ric was able to get all the parts together at a very reasonable price.
Have you guys looked at the Porsche PET catalog or PDF file for parts? Look at how many versions of interior trim there are...leather, Alcantara, cab v coupe, deviated stitiching - sometimes it's insane. Suncoast gets the order right...or when it isn't, they will make it right.
- bob
Have you guys looked at the Porsche PET catalog or PDF file for parts? Look at how many versions of interior trim there are...leather, Alcantara, cab v coupe, deviated stitiching - sometimes it's insane. Suncoast gets the order right...or when it isn't, they will make it right.
- bob
Last edited by bbywu; 08-13-2010 at 01:20 PM.