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My new S5

Old Nov 10, 2009 | 07:23 AM
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My new S5

Hey guys,

Just purchased a 2008 Ibis White S5 with Magma Red Interior.... The car drives like a dream..... I got a great deal on this car... Its basically brand new with 1800 miles on it. The interior smells brand new and the leather looks like it has not even been sat in.....

Optons:
Audi Navigation Plus
Technology Package
B&O sound system
Stainless Steel Texture Inlay

It already came with 3M clear bra and Huper Optik Tint

On a side note, on a spirted drive, I noticed a slight oscillating vibration in the accelorator pedal at highway speeds. Around 75-85 mph. I brought the car in for service. The dealership wanted me to pay 149.00 to road force balance the tires. They did that and it still didn't cure the problem so they are going to give me new control arms. With that being said, I still had to dish out 149.00 for nothing.... Not a good way to start off a service relationship! Anyone have this problem?
 
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Old Nov 10, 2009 | 07:44 AM
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Awesome looking car! Looks bad *** in white as well. Audi did a great job with the S5's.

Sorry to hear about your problem. My concern with this might be "Why would the control arms be bad?" . It would seem like it would take a lot to mess up/bend the control arms, although running into a curb at a high speed could do it. Are the old ones bent for sure? If so, I would not want to pay the $149.00 for balancing as I would feel they should have come up with the right problem in the first place.

It kinda sounds like the service department is just taking guesses at what could be the problem, as opposed to narrowing down the problem and coming up with a firm diagnosis. Best of luck to you in getting a speedy resolution so that you can fully enjoy that nice ride of yours.


Dan
 
Old Nov 10, 2009 | 08:06 AM
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Get your money back, tell them that you made me waste money on something that wasnt the problem. That is unacceptable, and I would make sure they know that b/c they might take this as, this guy will pay for anything we say.
 
Old Nov 10, 2009 | 08:43 AM
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if you don't mind sharing, i'm curious what constitutes a great deal on this car....really nice color combo by the way!
 
Old Nov 10, 2009 | 09:06 AM
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Originally Posted by docdan
Awesome looking car! Looks bad *** in white as well. Audi did a great job with the S5's.

Sorry to hear about your problem. My concern with this might be "Why would the control arms be bad?" . It would seem like it would take a lot to mess up/bend the control arms, although running into a curb at a high speed could do it. Are the old ones bent for sure? If so, I would not want to pay the $149.00 for balancing as I would feel they should have come up with the right problem in the first place.

It kinda sounds like the service department is just taking guesses at what could be the problem, as opposed to narrowing down the problem and coming up with a firm diagnosis. Best of luck to you in getting a speedy resolution so that you can fully enjoy that nice ride of yours.


Dan
Thanks Dan for your comments... Just by doing a little bit of research online and also speaking with the service tech, he stated that there are newer style control arms on the new models. I guess they were having complaints on the older models with vibrations... But Audi does not want to just replace all the older control arms.. you have to basically plea your case and if they feel like replacing them, they will... if not they will blame it on what ever else they can...\

I spoke to the service manager on the fact that i should not pay the 149.00 but they stated that they have not ruled out that it is the wheels. Thats how they screwed me... So right now the control are on order and when they do the install and if it eliminates the vibration, then I will complain that I should get my 149.00 refunded to me.
 
Old Nov 10, 2009 | 09:08 AM
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Originally Posted by 350zbiturbo
Get your money back, tell them that you made me waste money on something that wasnt the problem. That is unacceptable, and I would make sure they know that b/c they might take this as, this guy will pay for anything we say.
Yeah, I told the service manager that guessing is unacceptable. He stated that when a vibration is occuring, Audi makes them take certain steps in. So the first step is to road force the tires. Once they are road forced and the problem still persists then they can move on to the next thing. Unfortunately it costs me 149.00 for the road force. Once the contol arms come in and it resolves the problem, I will make a case that the tires were not the problem, and tell them to refund my money....
 
Old Nov 10, 2009 | 09:12 AM
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Originally Posted by cohenfive
if you don't mind sharing, i'm curious what constitutes a great deal on this car....really nice color combo by the way!
I paid 47k for it. The MSRP on this was 59k. The clear bra and tint were already on the car also which was not included in the MSRP. I have been looking online for months and the average for 08's range from 50-54k. So I believe I got a great deal....
 
Old Nov 10, 2009 | 09:20 AM
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i agree with you! enjoy the car, i'm sure they will get the vibration issue sorted out. i think you aren't the first on the vibration issue..
 
Old Nov 10, 2009 | 11:21 AM
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agree, nice colour combo. Hope you fix your problems...
 
Old Nov 10, 2009 | 11:27 AM
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wow, i love the color combo, great price.....
 
Old Nov 10, 2009 | 11:52 AM
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I love your combo and congrats!!!
 
Old Nov 10, 2009 | 12:03 PM
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Thanks Guys... Its my dream color combo....So sick! I always loved white on red.... the options on the car are very nice too! All around great car!
 
Old Nov 11, 2009 | 10:30 AM
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Agreed - Sick color combo for an AMAZING dea! I love these cars.
 

Last edited by Allen504tke; Nov 11, 2009 at 10:34 AM.
Old Nov 20, 2009 | 11:53 PM
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Awesome color combo!!!
 
Old Nov 21, 2009 | 11:04 AM
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Don't waste your time arguing with the dealer anymore. Proceed directly to AoA and state your complaint. As was stated above, this is a know issue with these cars and should have been addressed initially. They are just trying to make an extra buck!!
 

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