Cobb vs GIAC

Old Aug 8, 2015 | 12:19 AM
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Originally Posted by Goin2drt
Call Porsche yourself and ask them. You are a fool if you think modding your car can't jeopardize the warranty potential. There is zero tunes for any company that Porsche will guarantee and if they feel it caused the issue you are out of luck. Call them yourself.
No need to call porsche. Your incorrect assumption is warranties are only provided by porsche. I'll elaborate: Some installers, namely Champion (i have no affiliation, just a customer) do in fact provide warranty in the modifications they perform. They do have the financial means to restore or replace any damage connected with their work. In practical purposes, let's examine this scenario: new car has manufacturer warranty, gets modified at champion, problems after the mod occurred. Possible outcomes:
1) porsche covers
2) champion covers

Don't be a fool by staying uninformed
 
Old Aug 8, 2015 | 07:03 AM
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Originally Posted by cfpchfc1
No need to call porsche. Your incorrect assumption is warranties are only provided by porsche. I'll elaborate: Some installers, namely Champion (i have no affiliation, just a customer) do in fact provide warranty in the modifications they perform. They do have the financial means to restore or replace any damage connected with their work. In practical purposes, let's examine this scenario: new car has manufacturer warranty, gets modified at champion, problems after the mod occurred. Possible outcomes:
1) porsche covers
2) champion covers

Don't be a fool by staying uninformed
Got it. So it becomes a he said she said. When Porsche won't cover it then I get to deal with and fight with another company so they can cover it. We all know how that works. Porsche claims the tune did it but then the other company says Porsche is wrong so that it becomes a hassle.

Many companies have those type's of guarantee's. Bottom line in no way, shape or form does this company or any company for that matter have a relationship with Porsche where they will guarantee the warranty not be voided.

Keep on thinking you are 100% covered with that tune and nothing can happen that will cause you out of pocket money and hassle.

Again we can have this warranty battle until you find your unicorn. End of the day NO tune or tuner can keep your Porsche warranty in tact if they want to void it. Period. Go with whatever tune and tuner you want and feel more comfortable with. The result is the same, a potential voided warranty.
 
Old Aug 8, 2015 | 10:22 AM
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Cobb vs GIAC

Originally Posted by Goin2drt
Well I guess then you should get Porsche informed. I have called multiple dealers and spoke to service managers. Everyone of them stated the same thing as every other dealer states with modifying your car. If they feel the tune has caused whatever the issue is because of the added stress, your warranty will not be accepted. If you are telling me that this is not true then please send me something directly from Porsche that guarantee's with your tune that my warranty can no way be voided, I would love to see it. Them I can show that Porsche authorized letter to all the service managers and prove them wrong.

At the end of the day the second you modify ANYTHING in your car the warranty can be voided if the dealer can prove your mod caused the issue.
Like Dinan with BMWs, Champion provides their own warranty for their mods.
 
Old Aug 8, 2015 | 11:16 AM
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Originally Posted by Goin2drt
Got it. So it becomes a he said she said. When Porsche won't cover it then I get to deal with and fight with another company so they can cover it. We all know how that works. Porsche claims the tune did it but then the other company says Porsche is wrong so that it becomes a hassle.

Many companies have those type's of guarantee's. Bottom line in no way, shape or form does this company or any company for that matter have a relationship with Porsche where they will guarantee the warranty not be voided.

Keep on thinking you are 100% covered with that tune and nothing can happen that will cause you out of pocket money and hassle.

Again we can have this warranty battle until you find your unicorn. End of the day NO tune or tuner can keep your Porsche warranty in tact if they want to void it. Period. Go with whatever tune and tuner you want and feel more comfortable with. The result is the same, a potential voided warranty.
Hmmm. I'll try again to inform you. Somehow, you read content i did not provide; about my statement leading to a provider having a special relationship with Porsche, your imagination only.
As far out of pocket and hassle, my experience disagrees with you (i am interested to learn about yours with champion and their warranty, how it worked for you), as i have made substantial modifications (through champion) to a couple of cars already, had an occasional hic up, porche did not cover, champion did in full and on a timely fashion.
If you have not have such experience, keep living in your bubble. Whatever makes you happy, including being wrong. It appears learning is not your strong point. Stay misinformed. So long as you are happy, it's all good.
 
Old Aug 8, 2015 | 12:08 PM
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It is getting personal again and off topic...start your own warranty thread
 
Old Aug 8, 2015 | 03:03 PM
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Originally Posted by Tom@Champion
That's not entirely true. GIAC offers more then software for just our hardware components. They also work closely with AWE Tuning, GMG, and a host of others. The tunes that we use for our hardware packages just happen to be custom tunes made for us. Custom tunes are available from GIAC for anyone that is interested.



You can absolutely do this with GIAC as well, just that the process is slightly different. We have provided completely custom tunes to many customers using GIAC software. Keep in mind that when you buy a Cobb AP (and Mitch, please correct me if I'm wrong), the cost of the AP gets you a choice of 4 or 5 off the shelf tunes. Any custom tuning is done by independent tuners who use the Cobb platform, not necessarily by Cobb themselves. It also comes at an additional cost. That's definitely an awesome feature (being able to have access to custom tune your car) but it also means you have to put a lot of trust in the hands of the tuner who is creating the tune.
thats not true Tom, i asked for a custom tune and they told me "we dont do custom tune, we are too busy". Andrew at GIAC told me that
 

Last edited by yllwturbo; Aug 10, 2015 at 01:14 AM.
Old Aug 8, 2015 | 11:28 PM
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In order to settle which tune maximizes performance, I will offer to race any Cobb tuned 991 at the next Air Field event in Southern California. I have nothing more than the GIAC 2 tune and GMG exhaust. As a point of reference, I trapped 165mph at my very first 1/2 mile air field race event. i never lost a race that entire day. What's most amazing to me is that the car runs perfectly. You would think it came from the factory just like this.

Summary is that my car sounds great and pulls like a freight train, but other than that, it runs perfectly every single day.

I have no axe to grind, but the GIAC tune is absolutely incredible. It transformed my car into a monster. The first time I race my 458, it blew my mind. My TTS literally ran away to the tune of 10 car lengths at 150mph. Just thought I'd share my experience with GIAC. They're the best tuning company I've every worked with, and my results speak for themselves.
 
Old Aug 9, 2015 | 08:26 AM
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We need numbers on both , cobb seams more user friendly , but we tune to get better performance
 
Old Aug 10, 2015 | 12:13 AM
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The Warranty offered by Champion is great for customers local to Champion that have had their work done there, but if you are hundreds or thousands of miles away and have had your Tune done by a GIAC Dealer elsewhere, then you are SOL regarding warranty if Porsche denies your claim because of the Tune, be it a GIAC or Cobb. I doubt anyone would or can dispute that. And that is not a criticism of GIAC or Champion, just a fact.

Warranty denial is a risk you take and choice you make when you have your car tuned.

So Champion offering a Warranty got their GIAC Tune is good for Champion Customers, but a non-factor for every other GIAC customer outside their service area.
 
Old Aug 10, 2015 | 03:59 AM
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Cobb vs GIAC

Originally Posted by 991TurboS
The Warranty offered by Champion is great for customers local to Champion that have had their work done there, but if you are hundreds or thousands of miles away and have had your Tune done by a GIAC Dealer elsewhere, then you are SOL regarding warranty if Porsche denies your claim because of the Tune, be it a GIAC or Cobb. I doubt anyone would or can dispute that. And that is not a criticism of GIAC or Champion, just a fact.

Warranty denial is a risk you take and choice you make when you have your car tuned.

So Champion offering a Warranty got their GIAC Tune is good for Champion Customers, but a non-factor for every other GIAC customer outside their service area.
While I see your point I think it is only valid if we are talking minor repairs. if your engine or PDK blew up and needed to be replaced it would make economic sense to ship the car to Champion for ashore repair or replacement if under a Champion warranty.
 
Old Aug 10, 2015 | 07:42 AM
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Originally Posted by 991TurboS

So Champion offering a Warranty got their GIAC Tune is good for Champion Customers, but a non-factor for every other GIAC customer outside their service area.
There are no geographic restrictions to our warranty. It's all pretty clearly explained in the wording of the warranty.
 
Old Aug 10, 2015 | 07:43 AM
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Originally Posted by yllwturbo
thats not true Tom, i asked for a custom tune and they told me "we dont do custom tune, we are too busy". Andrew at GIAC told me that
That's kind of strange. Andrew and I just had a conversation about custom tunes a couple of weeks ago, and he was telling me about a few local guys they custom tuned recently. Are you sure he didn't just mean they couldn't do it right at that exact moment? Maybe worth giving him another call.
 
Old Aug 10, 2015 | 08:44 AM
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Originally Posted by Tom@Champion
There are no geographic restrictions to our warranty. It's all pretty clearly explained in the wording of the warranty.
OK Tom, I stand corrected. But are not most of your GIAC Tune customers local to you? I had my GIAC Tune done locally by the only GIAC dealer in my area.

But since we are talking about the GIAC tune in particular, just because a Porsche Service department might deny a Warranty Claim due to a GIAC Tune, this does not automatically mean that Champion will cover it.

In other words, Champion or your authorized installer has to determine that the issue was caused by the Tune just as Porsche did, and the Champion warranty is not a catch all and you cover anything denied by Porsche.

So anyone with a Champion GIAC Tune is subject to the same type of Warranty claim process, and should not expect that Champion will pay to fix their TTS simply because they were denied warranty coverage by Porsche.

And just to be clear, I refer to engine related issues in the above scenario, not a bad PCM, of course, for example!
 

Last edited by 991TurboS; Aug 10, 2015 at 08:56 AM.
Old Aug 10, 2015 | 10:29 AM
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Originally Posted by Obb
About these 997 numbers doesn't a Cobb tuned 997.1 hold the 60-130 record for stock turbos? Its faster than any 997 1or 2 on stock turbos. I think it ran a 5 second time and it was a custom Cobb tune by Dzenno from pro tuning freaks?
Yea that's me. I plan upgrading to a 991 TTS in about a year and doing my best to set similar records with Cobb on this platform as well.
 
Old Aug 10, 2015 | 07:40 PM
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Buy a COBB... speak to Dzenno at Pro Tuning Freaks

win win
 

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