So Cal Porsche service disappointment

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Old 11-20-2015, 09:00 PM
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So Cal Porsche service disappointment

I need some advice from my fellow So Cal porscheman. So far I am not happy with service I am getting on my Porsche.


Just few miles into my car I had clicking rotors. Unbearable on low speed turns. End up being defected carbon ceramic rotors that cost 5K each to replace. I took my car to Pasadena Rusnak and after 2 days they said I need to pick my car up and bring it back when they have a manager who can authorize the repair. No dealer ever told me this before. This is crazy! Anyways I took my car to Beverly Hills Porsche and they found the issue as being defected rotors and ordered and replaced them. Well I am happy until few weeks later my headlight control unit goes off. Well back to Beverly Hills Porsche. Car remains there for 4 days or so since part was ordered. I picked up my car and on the way back home my reverse camera is not working now and when I manually turn it on entire PCM is freezing on me. Well I am sure when they fixed headlight control unit they messed up my reverse camera. In my head I feel I am getting dragged into dealership slavery. I need Help!!!


What do you guys think I should do? Which So Cal dealer is the best and why so many issues with bullet proof Porsche????


Also now when I turn on my headlights they make Xerox noises. Can someone confirm if theirs is doing same? It goes down then makes 5 clicks almost feels like it is trying to do something but unsuccessful then headlights come back up.
 
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Old 11-20-2015, 09:40 PM
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Take it to Walters. Good luck.
 
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Old 11-20-2015, 09:50 PM
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Originally Posted by Goin2drt
Take it to Walters. Good luck.
I live in Sherman Oaks and that dealer is 75 miles from me. How is your reliability so far?
 
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Old 11-21-2015, 12:14 AM
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Have you try DTLA?
I didn't, but that will be my pick.
I usually go Pacific which is pretty good so far for the last 10 years
 
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Old 11-21-2015, 07:00 AM
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Originally Posted by Kevinnal
I live in Sherman Oaks and that dealer is 75 miles from me. How is your reliability so far?
My reliability has been awesome, knocking on wood now. For my luck, that is a different story. It was been to Walters three times; oil change, rear tire replacement (under warranty) and a new windshield (not under warranty).

I have truly enjoyed every minute in this car.
 
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Old 11-21-2015, 07:54 AM
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I bought from Rusnak while out on a business trip. I popped in and bought the car on the spot and had it shipped back. The sales guy was terrible but thankfully the finance manager Perry Dong helped get the car here smoothly. They discount heavily otherwise I would never do another transaction with those folks.
 
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Old 11-21-2015, 04:59 PM
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I strongly reccomend Monoco Motors. When I lived in Sothern CA, I had two 911's service there. They are experts, honest, and friendly.

818-704-1836
21311 Vanowen Street #118,
Canoga Park, CA 91303
 
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Old 11-22-2015, 09:18 AM
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Sorry to hear about your bad luck. If you would like to give me a call on Monday maybe I can help you find somewhere to take it. I know if you Formans and service writers at all the dealers around here.
 
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Old 11-22-2015, 06:49 PM
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Pacific porsche service

Pacific is great.
 
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Old 12-24-2015, 01:37 AM
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Finally got a dealer to go to. I ended up going to Autogallery Porsche in Woodland Hills.
All issues solved and best part they gave me Panamera Turbo S as a loaner.
 
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Old 12-24-2015, 07:53 AM
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Glad it all worked out.
 
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Old 12-26-2015, 07:07 PM
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Which SoCal dealers are mod friendly?
 
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Old 12-27-2015, 01:52 AM
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I would like to know too.

Anyone knows anything about McKenna Porsche?
 
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Old 12-27-2015, 08:17 AM
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Originally Posted by 911tts-LA
I would like to know too.

Anyone knows anything about McKenna Porsche?
Personally no experience with them. Two fellow owners bought their TTS' from them and would never go back to buy another car. Having said that they say the service is impeccably and will always take their car there for service. Not sure about mod friendly.

Walter's is who I use and they are fairly mod friendly. GM is very involved in our PCA and he even recommends BBI and GMG for the mods. I think if you went crazy, good luck with any dealer.
 
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