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Day 2 with 991-S and it left me stranded!

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Old Apr 9, 2012 | 07:00 PM
  #31  
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Originally Posted by AG991
In the glass half full department, at least this time it did it at the dealer and did not leave you stranded. I am sure it is going to something easy to fix - if not, what color would you like to try next!

Maybe Silver?! I had a black one previously. I'm kind of worried as to how all this may affect my engine's break-in. I mean it's being started multiple times to diagnose the problem. They start it, it stutters, and stalls. While I was there today it was done easily 10-20 times. That can't be good for the break-in. What do you guys think?
 
Old Apr 9, 2012 | 07:18 PM
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Originally Posted by miamiadjuster
Maybe Silver?! I had a black one previously. I'm kind of worried as to how all this may affect my engine's break-in. I mean it's being started multiple times to diagnose the problem. They start it, it stutters, and stalls. While I was there today it was done easily 10-20 times. That can't be good for the break-in. What do you guys think?
If they can fix it, and I am sure that they can, I don't think it will make a difference at all. Just send them a letter putting them on notice that if there is a problem later, that is traced back to issues during the breakin, you are going to be expecting them to replace the car, or at least the engine, even after the warrentee is over - may not be enforceable, but it can't hurt you.
 
Old Apr 9, 2012 | 07:30 PM
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Miamiadjuster:
First let me say that I’m confident your problem will be fixed. To address your question however, I’m not sure what engineering organization you could get or what they would have to do to determine if this will cause an issue down the road or not. I went through this on a Honda with an issue that would have had similar test and analysis issues and I took it to an arbitrator and won. Your manual tells you exactly how to file such a claim. Usually you have to have the problem attempt to be solved 3 times and you have to have documentation. You had the issue and they said they fixed it so they have had their first chance. They closed out the work order when they gave you the car so that’s one. When (if) you get to two, I would ask in writing that the district technical representative be brought in and get the documentation showing what the factory engineers told the dealer technicians. On the third time, file. When you go to the arbitrator, build a case like you were making the case to a judge, and at the end, tell him what you want. It can be from a range of financial compensation for your expenses / frustration to buying back the car. It seems ominous, but it was not with me. By-the-way in most states if you win, the company has no recourse and if you lose you can take it to court under the lemon law. I hope you don't have any further issues with your car and that they find the definitive reason for the issue.

ChuckJ
 
Old Apr 9, 2012 | 07:33 PM
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Originally Posted by ChuckJ
Miamiadjuster:
First let me say that I’m confident your problem will be fixed. To address your question however, I’m not sure what engineering organization you could get or what they would have to do to determine if this will cause an issue down the road or not. I went through this on a Honda with an issue that would have had similar test and analysis issues and I took it to an arbitrator and won. Your manual tells you exactly how to file such a claim. Usually you have to have the problem attempt to be solved 3 times and you have to have documentation. You had the issue and they said they fixed it so they have had their first chance. They closed out the work order when they gave you the car so that’s one. When (if) you get to two, I would ask in writing that the district technical representative be brought in and get the documentation showing what the factory engineers told the dealer technicians. On the third time, file. When you go to the arbitrator, build a case like you were making the case to a judge, and at the end, tell him what you want. It can be from a range of financial compensation for your expenses / frustration to buying back the car. It seems ominous, but it was not with me. By-the-way in most states if you win, the company has no recourse and if you lose you can take it to court under the lemon law. I hope you don't have any further issues with your car and that they find the definitive reason for the issue.

ChuckJ
Very good advice - but even if you don't get it "lemon lawed" like this, I would still send them a letter to give them notice - it might give you some leverage later on. Again, I am sure that they will fix it. But take the good advice of ChuckJ
 
Old Apr 9, 2012 | 07:59 PM
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think the recall was a fuel line rubbing and creating a leak.
a injector dumping extra fuel in to the cylinder is not the same thing.also request a new work order for today, you need to build a case.
 

Last edited by tonka858; Apr 9, 2012 at 08:03 PM.
Old Apr 10, 2012 | 05:50 PM
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Update

Tech pulled out spark plug for cylinder #1 and it was soaked in fuel. They were swapping out the injector this afternoon. Let's hope that solves the problem. Should get to back tomorrow!
 
Old Apr 10, 2012 | 06:35 PM
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Originally Posted by miamiadjuster
Update

Tech pulled out spark plug for cylinder #1 and it was soaked in fuel. They were swapping out the injector this afternoon. Let's hope that solves the problem. Should get to back tomorrow!
did they tell you what could be the cause of it? soaked in fuel???
 
Old Apr 10, 2012 | 06:54 PM
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Originally Posted by tachyon
did they tell you what could be the cause of it? soaked in fuel???
Faulty injector. It may be hanging open during idle and flooding the #1 cylinder. Hence, the stall. Which also may explain the reason why it cleared out when they revved it the first time it happened.
 
Old Apr 10, 2012 | 07:02 PM
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Porsche will take care of you without a problem. I had a vehicle replaced with a new one because they had to replace both front and back seats couple days later. First Porsche had to be the tough one.
 
Old Apr 10, 2012 | 07:08 PM
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Originally Posted by Enilder
Porsche will take care of you without a problem. I had a vehicle replaced with a new one because they had to replace both front and back seats couple days later. First Porsche had to be the tough one.
That sounds like Porsche- but I'd still keep records.

ChuckJ
 
Old Apr 10, 2012 | 07:48 PM
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That would make sense and it would be an easy fix, let's hope the cat did not burn out due to some excess fuel being dumped in the exhaust
 
Old Apr 10, 2012 | 08:39 PM
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Also, let's hope that diluation of the oil by the gas did not cause any bearing or piston ring problems, especially the piston rings for the affected cylinder. Better than hoping, find a way to have these fears addressed professionally and either proven groundless or resolved with a new engine.
 
Old Apr 11, 2012 | 08:37 AM
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Thumbs down

Originally Posted by HansGT2
Also, let's hope that diluation of the oil by the gas did not cause any bearing or piston ring problems, especially the piston rings for the affected cylinder. Better than hoping, find a way to have these fears addressed professionally and either proven groundless or resolved with a new engine.
Too late! Cylinder #1 is bad. They are recommending an engine replacement but also said they can repair it. I'm thinking, new car! What do you guys think?

I still can't wrap my head around this. INSANE!
 
Old Apr 11, 2012 | 08:48 AM
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No branier, any car that is less than 2 years old that has an engine failure deserves a new engine.
This is a car, not a TV or an ipod!!
 
Old Apr 11, 2012 | 09:05 AM
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Originally Posted by miamiadjuster
Too late! Cylinder #1 is bad. They are recommending an engine replacement but also said they can repair it. I'm thinking, new car! What do you guys think?

I still can't wrap my head around this. INSANE!
OH BOY!!!!
I think this is not a decision any of us would want to be making when receiving a brand new car!!!

I am so sorry for ya man...

I'm afraid I would probably want to get a new car if the engine would have to be replaced.
 


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