If your spots could be polished out, they must not have been under the clear coat unless you buffed completely through the clear coat.

 

Mine were not able to be buffed out at this point. Following the first professional detail, my detailer called my attention to it. He showed them to me on the rear bumper and said that was the only place he found them but just wanted me to be aware they were there. He said he did what he could 1.) prep-cleaning 2.) clay bar 3.) polish 4.) sealer etc...

I am not sure how aggressive the compound he used to try to get them out, but being a new car it should not have been a requirement to get too aggressive. He also explained that the paint may have reacted with some chemical, polymer, or paint additive manufacturers use on the plastic part of the cars (ie. bumpers) to allow for elasticity since these parts can flex and the paint may crack without it. He could not be 100% certain, but based on his experience, it certainly appeared to be below the clear coat. He does work exclusively for the largest Viper dealership in the world. I have seen him work magic on Bentleys, Lambos and other exotics that have been horribly abused through automatic car washes, cars that look like they have been viciously carpet-bombed by squadrons of assault pelicans, swirl-mark specials etc.

I took delivery of a brand new E92 BMW M3 back in 2010 only to find it had been left somewhere convenient and uncovered for some flying animal to deposit a steamy pile of gritty yogurt right on the hood where it had thoroughly baked into the clear-coat. Dealer could do nothing to get it out. I found him restoring a Bentley at the Lambo dealership. Not cheap, but very thorough, professional work. He managed to get it all out and make it look as if it NEVER HAPPENED. That was on a metal (aluminum) surface.

This time around, I wanted to get my car protected "BEFORE" any airborne assaults on the paint job. Guess it may differ how much polishing/cutting/buffing is worth risking depending on the particular surface the paint correction techniques are applied. He thought I should take it up with Porsche without being certain of the bumper material and paint additives on that surface.

I will try to post a few pictures later today. Wife said she would help upload pictures for me (ain't dis embarras'in). It's basically the same "freckle" treatment as the others on this forum except different color.

 

I'm not sure I am following your point... To repeat what I've already said, I had spots on 3 sections of the car; front bumper, roof, and rear quarter panel. Neither a professional detailer nor Porsche could "buff out" the spots on the bumper, however they were able to remove one of the two spots on the roof and they were also able to remove the spot on the rear quarter panel.

The remaining spots on the front bumper and the one on the roof are definitely under the clear coat.

 

bboerit,

Glad to hear the bumper looks great.

Sorry to inquire again if already answered, but did you have a body shop re-spray the bumper?

Although it may look great, I am hoping not to have to go this route on a brand new car unless it's the last resort, and Porsche is really going to step up to make things right ($$$)

 

First Attempt At Uploading Pictures.

Not very good pictures, but hopefully clear enough to see.

Like everyone else on this thread, I have 8-9 off these small brown dots ("freckles") randomly on the rear bumper. I can't imagine I could have have missed something like this when I first looked the car over at the dealership.

Perhaps these are bleeding through the paint slowly, or reacting to something environmental (temperature?)

Thanks All

 

No problem... Porsche dealer had their body shop strip and repaint the front bumper.

 

Update:

Hello all,

Went to the dealership early today for official evaluation of the "brown dots".

Service Manager and the Professional from the Porsche Authorized body shop concur that these ARE under the clear coat.

SOURCE...UNKOWN!!!

Service Manager was sympathetic with my obvious disappointment. I am now awaiting follow-up from PCNA and check with Reps. It is a beautiful car. The thought of having to "re-spray" my new car due to a factory defect does not immediately strike me as acceptable for the price paid, much less the additional $3,200.00 Special Color paint option.

Thoughts?

As someone stated, ignorance is bliss. If you don't see them...they don't affect the way the car drives, but if you think that the paint job on 100-160K should not have these defects, then start taking a look at yours.

I do hope Porsche takes this seriously, and gets it corrected!

 

Update:

Hello all,

Went to the dealership early today for official evaluation of the "brown dots".

Service Manager and the Professional from the Porsche Authorized body shop concur that these ARE under the clear coat.

SOURCE...UNKOWN!!!

Service Manager was sympathetic with my obvious disappointment. I am now awaiting follow-up from PCNA and check with Reps. It is a beautiful car. The thought of having to "re-spray" my new car due to a factory defect does not immediately strike me as acceptable for the price paid, much less the additional $3,200.00 Special Color paint option.

Thoughts?

As someone stated, ignorance is bliss. If you don't see them...they don't affect the way the car drives, but if you think that the paint job on 100-160K should not have these defects, then start taking a look at yours.

I do hope Porsche takes this seriously, and gets it corrected!
Last edited by CarreraS737; Today at 01:05 PM.

 

You have a legal right to a defect free auto. This applies even if it was a a low price car like a Kia. PCNA need to comp the dealer for the vehicle. If they give you a fight, tell em you'll contact a lemon law attorney.

Don't take no for an answer...they need to order another car for you at no cost. The fact that you used the vehicle does not matter. Google Texas lemon laws and attorneys. It will help.

One more thing, I hope you are a member of your local Porsche Club. Dealers try to maintain goodwill with them, it is an important source of referrals. They may help too.

Good luck.

 

The warranty manual describes what you need to do for a lemon law claim. I did one on a Honda and it was easy (albeit long) and successful. You don't want to take it to court first; follow the arbitrator path. If you win the arbitration in Texas, they have to buy your car. If you loose, then you can take it to court. If you take it to court first and win, they get to appeal which can take forever. Key is getting the required documentation from the service department. Normally, three service requests where they say they can't fix it. In your case it may be smart to not let them fix it by painting it and argue to the arbitrator that painting it would cause the car to loose value.

ChuckJ

 

Same (looking) brown spot on spoiler of my Mahogany 981S. Also a small area on right side where paint ran. One small spot on rear deck where it looks like there is no pigment.
I sent a link to this thread to my SA. Be interesting to see if he gets this far.
Brad, if you are reading this, let me know please.

 

Thanks Keadog for letting all of us know!!!

EVERYONE, please,whether you've already taken delivery or you are SOON TO TAKE DELIVERY, please examine your paint carefully and advise us, your dealer, and PCNA of any problems!!! This is real. The spots are UNDER the clear coat, that is a fact. That means it has to be happening somewhere at the factory or it is coming up from under the paint (maybe?) after the cars leave the factory. It isn't clear which since we have different accounts on this thread. Either way, we need Porsche to take responsibility and fix the issue(s).

Thank you for your help, support, and continued concern!

 

Yes, I thought Porsche had the most technologically advanced paint booth in the industry. I was shocked to see these defects on my car. They are all small and most people would never notice them, but I detailed my car soon after taking delivery and all three spots jumped right out at me. "Normal" people would just think I was crazy for noticing.
I did take it in and showed all three spots to SA, who said he doubted it would qualify for a full repaint. It's now 2 months and 2K miles, so probably too late for me? I must say, the car is WONDERFUL, but I'm a little surprised there are any defects in the paint. It is SO much fun to drive, I think I'll just keep on doing that.

 

How do you look for it if it's black paint :-)

 

I would imagine you won't be able to see brown spots, but my car has one area (about the size of the head of a pin) that seems to have NO pigment (it's a little white spot on a Mahogany car) and the run spot is above the air inlet on the right side. Paint runs should be obvious, but you have to look carefully.
It's probably of no interest to someone who either doesn't care or has someone else wash their cars, but I have NO doubt at this point the defects are real.
Am I going to try to fight PAG to get a full body repaint or a new car? Most likely not. That doesn't mean the problem isn't there.
And, since its become basically my good weather DD, I'm not going to obsess about it. It won't ever be at Pebble Beach