I have not taken delivery yet? what should I do?

just 1 spot that I have seen so far. Need to take a more detailed look at the remainder of the car. did not find any other on a preliminary look........

 

Oh boy, here we go again. Honestly, I wouldn't take it if it is under the clear coat. I see you tried to clean it already with that white haze. Totally unacceptable for a 100k vehicle.

Now, if it is a leased..I'd take it, but just make sure they note the brown spot when you return it.

 

Until Porsche figures out what's going on, just have them refinish it. A competent body ship can repaint and match the paint thickness and orange peel. Life's too short to stress about these things. You've got an amazing car...don't let something like that ruin it for you.

 

Please do NOT accept it.
Totally unacceptable and apparently Porsche don't give a rats rectum.

Not sure how you (with your untrained eye) caught it, but their world class Quality Control team missed it.

Seems like they shipping them "as is" and betting on customers agreeing to a repaint along with some inconvenience money thrown in to make it all go away.

Disgraceful..

 

In 50 years these will be considered "spot" cars and unrestored ones will fetch a much higher price.

In all seriousness, the last thing I would do is have body work done. Leave the car as-is and consider it a mark of character. The factory finish (minus the small spot) is perfect, body work won't be the same as factory. Come resale, I would rather someone say hey, there is a mark from the factory and I left it, rather than hey, I had this area re-sprayed because of a small blemish.

 

I respectfully disagree.

Perhaps I'm alone in thinking that $120,000+ is a lot of money for a car, but the buyer shouldn't be put in this dilemma, is not being finicky and deserves better.

This isn't about resale or trivializing a spot. This is about a blatant (recurring) flaw in a very expensive product.

If we keep accepting these flaws, why would Porsche have any inclination to fix the problem?

 

i really do not want it repainted. not on a brand new car !!!!!

it will be tough to match the paint thickness if someone uses a meter to measure the thickness.....

 

A competent body shop will match the color, orange peel, and paint thickness. It's not difficult at all.

The way I look at, yes, you've spent a lot of $$$ on the 991 and we all agree that this particular issue is unacceptable. But, will you not by a 991? Will anyone that's a Porsche enthusiast not buy a 991 to teach Porsche a lesson because of this paint issue? Some might, most will keep buying. So, I'm sure Porsche is aware of this situation by now. It's simply a matter of time until they figure out what to do and fix the situation.

Until then, put things in perspective. You will forget about that paint issue once it's been repainted and you sit in that amazing car and slam the gas pedal. And since this is such a common probelm on this generation, I doubt if another buyer will fuss over the repaint. Everyone in our community knows this generation will have this flaw. They can choose to buy the car on the resell market, or pass on this generation and get another one that doesn't have this issue. I guess I'm just a realist. This is probably not going to be your last P-car...so, don't sweat it. My 2 cents

 

If the vehicle is still at the dealer, don't accept it, order another one and ask for some form of compensation.

 

the spot is on the engine cover. can I ask them to replace the whole cover with a new one- with paint from the factory???

just a thought.

 

I just pre-traded my car and am waiting for delivery of a new 991. The first question I was asked on the trade was "has the vehicle been repainted at all?". Dealer made me sign a paper attesting to this.

Soooo if you take delivery what would you say if the car was repainted? My question is purely rhetorical.

You purchased a car in perfect condition and I would ask them to reorder the car to meet this requirement. Repainting the car will diminish its value.

Sounds like Porsche has an issue. Hope they figure it out.

 

They really need to get this figured out. What did they say when you pointed it out? Is this the only mark?

 

JD Power

Im not suggesting less-than-perfect should be the norm nor acceptable. Regardless of price, no vehicle should have this issue. To put it in perspective, I have had 5 new P cars across the product line-up in the last 2 years, every one of them has had factory paint defects. I too have brown spots on my white 991...

Im suggesting that given the choice of taking it as-is or repairing, I would take as-is. The less time the dealer/body-shop/prep guy/porters and being in an environment of tools, machines and paint spray the better. IMO its the lesser of two evils.

As far as ordering a replacement and waiting thats a whole 'nother deal I wouldnt bother with.

Im pretty OCD about my cars, but I have accepted the fact that there will always be something wrong from the factory, whether a rattle, scratch or quirk.

 

they were like.... oh! I did not see that before.....

they will talk to their detailing guy to figure it out. I haven't heard back from them yet!

 

See the other "brown dots" thread.

PCNA will only offer to repaint.

Not that this is any consolation, but I can tell you that if the dealership caught a flaw like this before you did and determined it needed to be corrected prior to delivery, it would have been resprayed, buffed, scruffed, and ph'luffed so you would never know.

I've seen a brand new Cayene Turbo S, a few 911's, Boxsters back on the lot with the body work and/or paint done to correct damage from shipping, scratches, doinks/dings ironed, painted and polished out before the unsuspecting goober shows up to claim his/her brand new "P" car.

Like Mo says, just reality. What you don't know can't hurt. I have been very frustrated by this. Paid a lot of moo'lah for this car and expected it to be perfect. Was offered "NO DISCOUNTS", "NONE", "NADA", so should I also expect "NO DEFECTS" and settle for nothing less? I have been through the process with PCNA and am still deciding whether to just live with it, or have it re-sprayed. The dealer does have a phenomenal local paint and body shop that does their work. I am still a bit reluctant.

It seems you at least have some real leverage to negotiate. Surely they are aware of this problem by now. Seems they are letting them roll out of the paint shop and beting that most customers will not catch it..., which is probably true. Most won't, or simply won't care..., like meee'ah, so what's a few freckles? Nothing a few cheap rotary washes and some deep swirl marks can't cover up. V'rrrroooom Vrr'oooom. Yeee'haahhhh!!!

I would say, get a new one, or at a minimum, negotiate like Donald Trump in a bad mood and get them to absorb a hit for the defect. I suspect when it starts costing, they will address correcting the issue more aggressively.