You should read up on people's fights with PCNA. They like to make things difficult when it suits them and they have a much larger legal department to tie you up much longer than whatever your local Indy is likely to bring to bear. A letter from your lawyer to a uncooperative Indy is likely to get things rolling in many cases. Such a letter to your Porsche dealer is going to make things a lot worse (so you better know what you're doing).

And for your good ending with your XB, my Porsche dealer stripped a $5 bolt and then blamed it on me and refused to replace it. This happened at the same time they had the Cayenne for a detailing where they burned the clear coat (also refused to acknowledge that) which was right after the 996 got a $3k major service from them (so it's not like I was being cheap with them or anything).

We all have good and bad stories for Indys and Dealers. The real answer is you have to look around and find someone you trust, and then stick with them as long as they continue to provide good service for the cost they are charging.

 

Much truth here, I'm sure!

 

All I will say is that it is a NOVA dealership, and not Arlington. I really have no reason to put them on the spot inasmuch as I have had nothing but reasonably good experiences with them...not to mention that I've purchased 3 vehicles from this dealer already. I'll be researching the indy market in the DMV between now and the time I have to have the oil changed.

 

Another Indy I've heard good things about but haven't tried yet is http://www.chapmanautowerks.com/ in Sterling, VA.

 

Thanks!

 

I don't share that security of using a dealer. I've had dealers screw up the simplest of things and then get stuck with the aftermath when it long after any ability to get restitution.

And I certainly don't feel an obligation to support the dealer to keep them in business. It seems folks love their dealers and think they are wonderful and will do anything to support them until they are jerked around.. Then the tune changes..

I have no such enamor.. I see them as generally competent but overpriced.

 

As my guy said to me....."it's an oil change"
Meaning he is not dropping the engine or something complicated.

Its been a couple of weeks since mine and all is fine with my car. I have checked the oil level multiple times and it is within normal limits.

 

I love threads like this because people often miss a simple, but important factor. Say the indi oil change is $150. You pay $400 to go to the dealer. You get a $150 oil change and a $250 inspection. If the dealer finds something wrong, they replace it FOR FREE. Most of the dealers are required to do a full inspection and provide an inspection sheet. If there happens to be anything else wrong with your car, you have them repair it too. I consider it the extra benefit of going to the dealer. Granted it is an expensive oil change, but the dealer is the only place you are going to get free warranty repairs. While under warranty, it could be worth the cost. The indi may or may not find any problems, more than likely they aren't doing any kind of inspection for the $150.

 

I really cannot identify with these threads, I'm sorry guys.
I got over the overpriced oil changes years ago, it's just par for the course with expensive cars if you bring it to the dealerships. They have to buy parts, labor and pay their overhead (have you seen some of these places) and make a profit.
I can see why they charge what they do, but no one is holding a gun to your head to have it done there. Call around if you care to save a couple hundred here or there or learn to do it yourself, I guess.

I just pay and move along, same with tires, insurance, and gas (MPG) (I've got bigger stuff to worry about)
I couldn't care less what this $h!t costs (it's really peanuts in the grand scheme) and I just pay and mark it up to "pay to play" but I'm not a super frugal guy--$h!t I think nothing of ordering $50 entrees at dinner, drink $800 bottles of Scotch, $40 cigars, buy five figure watches, dozens of $100 polos, etc., etc. This stuff really doesn't really add up to a lot in the scheme of things, in my life at least. Is it all a waste of money?, of course it is, but I enjoy it and I just keep making more money every single day....so what's the problem.

I know I'm not the only guy who thinks this way on here.
And for the record, I have a healthy retirement portfolio, large savings accounts for my kids' college and plenty of liquid cash savings (so don't think I spend it all). I'm not some trust fund guy or some dot com founder, my wife and I each make deep six figure incomes, big whoop.
I always say I got where I am in life making good decisions from a very early age and I continue doing so every single day, I'm blessed!
I think some of you guys are either the cheapest SOBs on the planet or you have no right driving these cars, sorry I'm just being honest!

You tight wads need to get out more and enjoy your hard earned money, damn
And if you're really concerned about saving a hundred here or thousand there, you really shouldn't be in these cars, just my brutally honest opinion--go by a 3 series, they come with free maintenance and a lot cheaper (not bad cars either)

 

Oil change and mount and balance 2 rear tires. $220. 2011 C4S
Indy in Columbia MD

 

Oh, thank you.. now I understand it all.. Thank god I have someone of your infinite wisdom, and income level who took valuable time from their day to explain it to those of us who have no real right. And it is appreciated even that much more because as you said.. you can't identify... I'm sure it took time away from your dining or shopping experience.

Then again it could also just be the musings of a clueless blowhard...

To quote you my new mentor " I'm Just being honest!"

 

If we're the cheapest SOBs on the planet, then you may well be its biggest douch3. You're not "blessed", you've just been lucky...and you don't realize that. Because if you did realize that you've been lucky, you wouldn't be trying to lord over us all of the things you think make you such a big deal. By the way, if you truly felt blessed, you would know that it is better to remain silent and be thought a fool than to speak out and remove all doubt.

 

Yeah!

 

Amused am I.

Thank you for the unique perspective.

 

This thread doesn't indicate people's wealth... It indicates those people who still understand the value of money... A level-headed perspective in my book... I hope i never forget how much $400 (or £233) is really worth.