Dealer Response to 2nd Gear Pop Out
UPDATE: PCNA came back with a non-approval for warranty repair due to DME overrev report. However, much appreciation goes out to the folks at Porsche of Arlington as they pulled all of the TSB's and made the case that the reason for the additional damage was due to the intial build error. PCNA has now authorized a full rebuild of the trans at no cost to me...except for the additional 1.5 weeks on top of the already 1.5 weeks the car has been there. But, it will have new gearsets, new synchros, new clutch, new carrier mount (997 upgrade). All in all, the dealer did a good job.
UPDATE: PCNA came back with a non-approval for warranty repair due to DME overrev report. However, much appreciation goes out to the folks at Porsche of Arlington as they pulled all of the TSB's and made the case that the reason for the additional damage was due to the intial build error. PCNA has now authorized a full rebuild of the trans at no cost to me...except for the additional 1.5 weeks on top of the already 1.5 weeks the car has been there. But, it will have new gearsets, new synchros, new clutch, new carrier mount (997 upgrade). All in all, the dealer did a good job.
Helps when the dealer is on your side. Take care of your service adviser- gift card to a really nice restaurant might be a nice token.
That is the very case that I made to them. Porsche certified it after they had ample opportunity to inspect the car and download the DME which they either didn't do and checked off on it, or did and checked off on it anyway. Either way, I can't be held responsible for what the PO did prior to the CPO transfer to me. And yep, good call on the gift card.
People are shocked when they hear that the CPO inspection doesn't include a DME read!
Look at it this way: When the dealer CPOs the car, they own it- if they discover over-revs there isn't a damn thing they can do to fix it. All of a sudden they've inspected their way into a loss of value by uncovering an 'unfixable fault'.
It is the same for most CPOs...they purposefully do not look.
Look at it this way: When the dealer CPOs the car, they own it- if they discover over-revs there isn't a damn thing they can do to fix it. All of a sudden they've inspected their way into a loss of value by uncovering an 'unfixable fault'.
It is the same for most CPOs...they purposefully do not look.
I believe my dealer checks for overrevs when evaluating for CPO
I was told of one turbo with low miles they had for sale that could not be CPO'd because of one incident of a mechanical (Type 2?) overrev.
UPDATE: Got to see the trans today and they are almost done. They are going to slip in teh Gbox detent for me whilst the trans is out and are replacing the slave cylinder with a new one since they noticed a small leak. The tech was intrigued by the 997 trans carrier mount upgrade. Said he had never "seen anybody do that" before, but thought it was a great idea and was going to start recommending it to 996 owners. So, thanks to you guys for that one! Got that info here on the 6.
There was discussion concerning that option. It seems that PCNA has determined that there is a cost savings associated with just replacing the affected internal components vice a swap. I was told $12k for a new trans and about $8k for the rebuild. Both carry the same warranty and saves PCNA $4k. The car will be ready tomorrow...can NOT wait!! 

Back when Steve had it done, it might have been less of a known fix....
I think the other factor is how comfortable PCNA is with dealers doing 'in the field' tranny rebuilds. Both in terms of 'does the dealer have the skills with this mode' and 'do WE know enough about this failure mode to be able to remotely specific the correct parts'.
Back when Steve had it done, it might have been less of a known fix....
Back when Steve had it done, it might have been less of a known fix....




