If you are thinking about working with By Design Auto...please read
If you are thinking about working with By Design Auto...please read
Don't wait, make the call!
I recently purchased a stock 996tt and after driving a modified 996tt got the bug to modify my own car. I placed a call to Sam and after a series of conversations, and a lot of back and forth on my part, we decided on a package consisting of Billet turbos, Kline exhaust with 200cpi cats, Sachs clutch,ID1000 injectors, SRM 4.5 intercoolers, and a Cobb Accessport.
Sam has been there day and night to answer any questions I have had. Many businesses promise top notch customer support and service, Sam is one of the few that delivers on that promise 100% of the time.
I started by installing the exhaust and uploaded an OTS tune. The car already feels a lot better and sounds fantastic. I was apprehensive about the exhaust because I didn't want a loud car. Sam assured me that the exhaust has a nice tone and if, for any reason, I wasn't happy with the exhaust just send it back and he would refund my money. While the exhaust install was straightforward, Sam did reach out and encourage me to call him with any questions I had during the install process and made sure that I had all the parts I would need to complete the install.
Overall, I could not be more pleased with Sam and would encourage those of you thinking about making mods to your Porsche to contact him.
I recently purchased a stock 996tt and after driving a modified 996tt got the bug to modify my own car. I placed a call to Sam and after a series of conversations, and a lot of back and forth on my part, we decided on a package consisting of Billet turbos, Kline exhaust with 200cpi cats, Sachs clutch,ID1000 injectors, SRM 4.5 intercoolers, and a Cobb Accessport.
Sam has been there day and night to answer any questions I have had. Many businesses promise top notch customer support and service, Sam is one of the few that delivers on that promise 100% of the time.
I started by installing the exhaust and uploaded an OTS tune. The car already feels a lot better and sounds fantastic. I was apprehensive about the exhaust because I didn't want a loud car. Sam assured me that the exhaust has a nice tone and if, for any reason, I wasn't happy with the exhaust just send it back and he would refund my money. While the exhaust install was straightforward, Sam did reach out and encourage me to call him with any questions I had during the install process and made sure that I had all the parts I would need to complete the install.
Overall, I could not be more pleased with Sam and would encourage those of you thinking about making mods to your Porsche to contact him.
I'd like to also vouch for Sam. Class act all around.
While I didn't go a direction that allowed me to support Sam and his business (as dictated by my cars previous mods and issues with them), he never made me feel like a second class customer. He was patient and honest with all his guidance and feedback.
If I get the opportunity in the future, I will most definitely be giving Sam a call.
While I didn't go a direction that allowed me to support Sam and his business (as dictated by my cars previous mods and issues with them), he never made me feel like a second class customer. He was patient and honest with all his guidance and feedback.
If I get the opportunity in the future, I will most definitely be giving Sam a call.
ask him to toss in a 5 bar just so i can complain to him!
better customer service won't be found.
better customer service won't be found.
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Red it's been A pleasure working with you and helping you get to your goals. Looks like we are halfway there and if you're having fun now just wait!
Thanks for all the nice comments everyone. I wear many hats and try my best so pats on the back are always welcome. Couldn't do it without the awesome team of vendors that I work with. Steve I'm out of 5 bars. They're all coming to your doorstep LOL.
Thanks for all the nice comments everyone. I wear many hats and try my best so pats on the back are always welcome. Couldn't do it without the awesome team of vendors that I work with. Steve I'm out of 5 bars. They're all coming to your doorstep LOL.
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