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Buying a used Porsche and Warranty--Lesson Learned

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Old Jun 10, 2007 | 07:17 AM
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Unhappy Buying a used Porsche and Warranty--Lesson Learned

Last year, I bought an 02 996 with 29,000 miles on it and picked up an extended warranty;30,000 service done for free. This year, I brought it in for an annual with 34,000. The famous RMS issue showed up. After that, I asked to see the History file something I should of asked to see when I bought the car! This is the second RMS leak and and history file was a half inch thick having had all of the known Pcar problems, ignition switch (key stuck), raddles, oil senser, RMS and new clutch at 10,000! Having the transmission out it didn't make sense to put a old cluch pak in so I ordered a new one. I walked in expecting a 300-500 bill and got a $2500 bill instead. My Extended warranty picked up $1000. The 2nd RMS leak was explained by the dealer saying, Porsche did not have a good fix in the early days, this seal is much better. My thought, why am I paying, if Porsche had a bad first fix? Buy a P-car check the history file. In my case, the warranty paid off. Have I been hosed?
 
Old Jun 10, 2007 | 03:16 PM
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The first RMS repair should be warranteed separately by Porsche. You shouldn't be paying anything at all for that repair.
 
Old Jun 10, 2007 | 04:01 PM
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Where do you purchase a P-car check?
 
Old Jun 10, 2007 | 04:04 PM
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The more problems the better!!! As long as they were all fixed. : ) The RMS sucks but its good to know everything else ahs been fixed. I bought mine with a new motor and new trans at 60K. That was the seller for me : )
 
Old Jun 10, 2007 | 04:19 PM
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Originally Posted by leftlane
The first RMS repair should be warranteed separately by Porsche. You shouldn't be paying anything at all for that repair.
No...it was probably fixed under the original factory warranty, and now that warranty has expired, so its not covered.
 
Old Jun 10, 2007 | 04:21 PM
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I always say to anyone buyng a used Porsche...Buy it from a Prosche dealer and get the CPO warranty....it may cost you a few thousand more (in my case I got my car below private party BB value WITH the CPO warranty) but it will pay for itself. Hope that was the last of your issues and you can enjoy the car!
 
Old Jun 10, 2007 | 07:58 PM
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Originally Posted by newport996
No...it was probably fixed under the original factory warranty, and now that warranty has expired, so its not covered.
You might want to check on that. Even if the original warranty has expired, I believe the repair work that was performed under warranty would be covered beyond the original time frame. What if it was replaced at 49k miles, then failed again at 51k? It wouldn't be covered since the warranty expired?

RMS failure is very well documented, and you can press your case with the regional rep if you have to, or work with a dealer who goes to bat for their customer.

I think it would be worth pressing the issue to have it covered again.
 
Old Jun 10, 2007 | 08:01 PM
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I just reread your original post - if your warranty covered $1000, that's about the cost of replacing the RMS anyway. Is the bill you received for the clutch work? If so, you aren't getting hosed because the failed part is covered and your optional work is out of your wallet.
 
Old Jun 10, 2007 | 09:32 PM
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Originally Posted by leftlane
You might want to check on that. Even if the original warranty has expired, I believe the repair work that was performed under warranty would be covered beyond the original time frame. What if it was replaced at 49k miles, then failed again at 51k? It wouldn't be covered since the warranty expired?

RMS failure is very well documented, and you can press your case with the regional rep if you have to, or work with a dealer who goes to bat for their customer.

I think it would be worth pressing the issue to have it covered again.

Yes you got that EXACTLY right...if you have a repair at 49k miles and it fails again at 51k miles, you are NOT covered. If you ***** and moan and raise a stink PCNA MAY goodwill a repair, but NO part of the car is under warranty.
 
Old Jun 11, 2007 | 12:11 AM
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Buy a car with a CPO on it. Then drive the **** out of it for two years to see if anything goes wrong..After that turn it into a garage queen.
 
Old Jun 11, 2007 | 08:38 PM
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Thanks--

Thanks for the replys. Yes the annual service and clutch pak was on me , but who wants to put the old clutch back in? At least I know it won't drop in a couple of thousand miles. I think the car is still under CPO so the story will continue. They still owe me 10% for my PCA discount. I figured I been shaved a couple of hundred bucks. I understand if the RMS leaks again than it's a bearing change and a new seal.
 
Old Jun 11, 2007 | 09:23 PM
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if you are under cpo warranty, you pay NOTHING. cpo warranty covers 100% of all repairs. you must have an aftermarket warranty.
 
Old Jun 12, 2007 | 04:26 AM
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Wow this post is a little absurd...

First of all, parts and labor are guranteed for TWO years wether it is warranty work or not(at Suncoast anyways). Depending on the age of the car and the time elapsed, NOT mileage, you have a case. As for this being only at the original dealer or original owner I have no idea...

You are complaining that your car has a history of warranty repairs?? I mean COME ON?!

It's the RMS, which everyone knows leaks. Its not a life or death issue either. You have had it for quite sometime and didnt even know. The only thing it can affect, other than oil loss, is your clutch life....Wait till you need a new clutch and then fix it and hopefully be done with it...

The iginition switch, the rattles, and the oil switch?? Big deal...Stuff happens in the life of a car and that is why there is a warranty...Your car is 5 years old and doesnt have many miles which means it probably has sat for a while during it's life...

Lighten up and don't worry about the HISTORY of the car. It's one thing if they were related, on-going issues, and another thing if they WEREN'T taken care of, but they were.

Enjoy the car, hope that the RMS won't show up again(mine hasnt since the latest seal) and maintain the care to your expectations
 
Old Jun 12, 2007 | 07:51 AM
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Check that again.....Warranty work is covered only for duration of the warranty. If its OUT of warranty its 2 years. This is according to PCNA....I know I went through this with them over a coolant tank..I had 4 in 2 years and the last one went 2k miles and 2 months after the warranty expired...It took almost an act of God to get it covered, but they finally did...the only reason they covered it was becuase so many were done in a short amount of time, NOT because it was covered. Thw way it works is the day the warranty expires from the original purchase...the ENTIRE CAR is no longer covered...I asked because I had an engine replaced under waranty with 1 yea left on the CPO warranty...I asked if the engine was covered for 2 years..NO...once the CPO expired, NO PART of the car is covered.

Originally Posted by icemann633
Wow this post is a little absurd...

First of all, parts and labor are guranteed for TWO years wether it is warranty work or not(at Suncoast anyways). Depending on the age of the car and the time elapsed, NOT mileage, you have a case. As for this being only at the original dealer or original owner I have no idea...

You are complaining that your car has a history of warranty repairs?? I mean COME ON?!

It's the RMS, which everyone knows leaks. Its not a life or death issue either. You have had it for quite sometime and didnt even know. The only thing it can affect, other than oil loss, is your clutch life....Wait till you need a new clutch and then fix it and hopefully be done with it...

The iginition switch, the rattles, and the oil switch?? Big deal...Stuff happens in the life of a car and that is why there is a warranty...Your car is 5 years old and doesnt have many miles which means it probably has sat for a while during it's life...

Lighten up and don't worry about the HISTORY of the car. It's one thing if they were related, on-going issues, and another thing if they WEREN'T taken care of, but they were.

Enjoy the car, hope that the RMS won't show up again(mine hasnt since the latest seal) and maintain the care to your expectations
 
Old Jun 12, 2007 | 09:19 AM
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Originally Posted by leftlane
I just reread your original post - if your warranty covered $1000, that's about the cost of replacing the RMS anyway. Is the bill you received for the clutch work? If so, you aren't getting hosed because the failed part is covered and your optional work is out of your wallet.
I agree because I just went through this. I found the oil leak on the garage floor, figured it was probably a RMS leak, and took it to the dealer. He verified that it was a RMS leak, and while the car was in for this repair (which the third-party extended warranty did cover) I had the 60k service done with new spark plugs, and had a new clutch kit put in. All the labor for the clutch kit was paid for by the RMS repair since that part had to be replaced. My portion of this service came to $2100, which is far less than I had expected, partly because I expected the warranty company to try to weasel out of paying for this repair. The odd thing is that this occurred once I started driving the car less often - down to only once or twice a week. Maybe there is something to using the car as a DD and keeping that seal lubricated to be able to avoid this problem. Lesson learned, I will just have to drive the car more often again.
 


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