Help for a new guy with a new Turbo
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Joined: Mar 2009
Posts: 512
From: THE BIG APPLE
Rep Power: 45
Would push like hell for a new car.....stuff like this happens with anything mechanical but they should eat it and not you.
At the very least they should guarantee you some sort of buy back or trade in value when you are ready to sell based on potential problems selling due to the replacement engine.
They won't agree easily but be persistent and don't let them off the hook.
At the very least they should guarantee you some sort of buy back or trade in value when you are ready to sell based on potential problems selling due to the replacement engine.
They won't agree easily but be persistent and don't let them off the hook.
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Joined: Feb 2009
Posts: 503
From: On this planet
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Its really sad to hear stories like this. However, nothing is perfect. Since they are not going to replace the whole car I would get an agreement of sorts that say your car will not have a diminished value if you try to sell it or trade it. If it does then PCNA should pay difference. Or something along those lines. If not then tell them to give you a new car.
Good Luck
Good Luck
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Joined: Jan 2010
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From: vancouver, bc, canada
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Replacement Porsche
Here's the thread...
https://www.6speedonline.com/forums/...180-miles.html
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Joined: Jan 2010
Posts: 303
From: vancouver, bc, canada
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additional thread posted;conclusion
You're welcome, I'm glad to help, the OP of that thread also posted this...
https://www.6speedonline.com/forums/...ent-lemon.html
a conclusion to the whole episode
https://www.6speedonline.com/forums/...ent-lemon.html
a conclusion to the whole episode
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Joined: May 2010
Posts: 339
From: South Beach, Miami
Rep Power: 50
Gents
First time here and hoping that a wise soul or two can provide me with some insight. First the problem. I have a new 2011 Turbo with a whopping 1100 miles on it in 2 months. Tuesday while coming back from a road trip I got a PCS warning and low oil pressure warning (turnpike, running straight at about 90). I immediatly pulled off the side of the road at which point the engine died as I was slowing down. Important note, I followed the break in as directed in the book and have not in any way abused the car. Sure, I get on the gas hard now and then but dont overrev or run long periods at high revs. I would say that I have even been a bit wimpish with the car so far. BTW, no upgrades to the motor, it is as purchased.
Road side assistence was great and the dealership has been great so far but that now brings us to the crux of the problem. Apparently the issue is that the motor has let go. The tech says that it is siezed up and there is metal in the oil. The motor is done like dinner. As yet I have not been told of a cause but was told that they looked at the data and could see no fault on my part. They claim the fix will be a rebuild or motor swap depending on the factory rep which is too look at it today.
My questions:
1) I imagine that a factory engine swap is preferable to the dealer rebuiding, would this be correct or does it matter?
2) How will this affect the value of the car?
3) Do I have any say in how they handle this?
4) Could I ask for a complete replacement? The lemon thing
5) How common is this?
Porsche's are new to me though I have admired from afar for a long time. It is highly disappointing that the culmination of a dream ends this way though it is just a car. Any advice you all could give me would be appreciated.
Mark
First time here and hoping that a wise soul or two can provide me with some insight. First the problem. I have a new 2011 Turbo with a whopping 1100 miles on it in 2 months. Tuesday while coming back from a road trip I got a PCS warning and low oil pressure warning (turnpike, running straight at about 90). I immediatly pulled off the side of the road at which point the engine died as I was slowing down. Important note, I followed the break in as directed in the book and have not in any way abused the car. Sure, I get on the gas hard now and then but dont overrev or run long periods at high revs. I would say that I have even been a bit wimpish with the car so far. BTW, no upgrades to the motor, it is as purchased.
Road side assistence was great and the dealership has been great so far but that now brings us to the crux of the problem. Apparently the issue is that the motor has let go. The tech says that it is siezed up and there is metal in the oil. The motor is done like dinner. As yet I have not been told of a cause but was told that they looked at the data and could see no fault on my part. They claim the fix will be a rebuild or motor swap depending on the factory rep which is too look at it today.
My questions:
1) I imagine that a factory engine swap is preferable to the dealer rebuiding, would this be correct or does it matter?
2) How will this affect the value of the car?
3) Do I have any say in how they handle this?
4) Could I ask for a complete replacement? The lemon thing
5) How common is this?
Porsche's are new to me though I have admired from afar for a long time. It is highly disappointing that the culmination of a dream ends this way though it is just a car. Any advice you all could give me would be appreciated.
Mark
The dealer will not rebuild your motor. Porsche will have them swap in a refurb/factory re-built engine or a brand new motor.
It may not be the entire engine either, they could just replace the short block (which is still most of the engine). I don't think it should make much of a difference.
2) How will this affect the value of the car?
Maybe... depends how long you keep it and who buys it
3) Do I have any say in how they handle this?
Maybe. You did buy a brand new car from them. It depends how loudly you scream and if you ultimately aren't happy with what is being done you will want a lawyer.
4) Could I ask for a complete replacement? The lemon thing
I don't think lemon laws technically cover the situation but a lawyer can make Porsche or the dealer see things differently if you really want to go this route. Lemon laws are different depending on the state.
5) How common is this?
Not common but it happens.
1100 miles is really low though... I think you could get them to get you into a new car if you really want to, otherwise let them replace the engine. I'd just go let them replace it and get the car back, and be sure to keep records of everything that was done.
Last edited by djben; Feb 11, 2011 at 08:43 AM.
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Does anyone know if this repair will show on the carfax? I am almost sure I remember carfax records from a Mercedes that my wife was looking over that had all the routine service listed along with something along the lines of "transmission failure--replaced transmission"
It was some time ago, though. If a replacement engine shows up then I would say it would definitely lower the value of the car.
I would try to get the dealer to replace the car. They should be able to get another and then they can CPO this one.
good luck.
Ra34
It was some time ago, though. If a replacement engine shows up then I would say it would definitely lower the value of the car.
I would try to get the dealer to replace the car. They should be able to get another and then they can CPO this one.
good luck.
Ra34
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Joined: Jun 2008
Posts: 2
From: denver
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I had an engine go in a new 2007 turbo a few years ago 400 miles, they wanted to rebuild then replace the engine I pushed a little and got the car replaced. It took a little pushing. The dealer gave me a car to drive while the new build was going on. I have had five turbo's since then never a problem.
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Joined: Jul 2004
Posts: 2,116
From: Los Angeles
Rep Power: 143
Does anyone know if this repair will show on the carfax? I am almost sure I remember carfax records from a Mercedes that my wife was looking over that had all the routine service listed along with something along the lines of "transmission failure--replaced transmission"
It was some time ago, though. If a replacement engine shows up then I would say it would definitely lower the value of the car.
I would try to get the dealer to replace the car. They should be able to get another and then they can CPO this one.
good luck.
Ra34
It was some time ago, though. If a replacement engine shows up then I would say it would definitely lower the value of the car.
I would try to get the dealer to replace the car. They should be able to get another and then they can CPO this one.
good luck.
Ra34
I personally wouldn't have any problem purchasing a car that has had a factory replaced engine, however, I do believe it would diminish the resale value at probably up to 10%. Some people just don't want a car that's ever been changed, whether it be that it was modded or that it was changed from the factory.
I know the Turbo isn't really looked at as a collectors car such as an RS, but who knows, 30-40 years down the road that could change (After all, back in 1973 nobody thought a Carrera RS would be collectible either, there were over 1,500 sold!). and this car wont have matching numbers making it's value considerably less than an equal car that does have matching numbers. To someone who just wants to enjoy a nice car, that may not matter, but to the collector who likes to show their cars at concourse events, it does. I know you're probably not thinking about keeping this car for 40 years, but I'm just saying that to show that this is something that will stick with the car through it's entire life. If possible to get a new car, then I'd push for it and play the diminished resale value card. Then you may be able to order another one EXACTLY to your specs. Which would be nice if you bought this one off a showroom floor and didn't get to order it the way you wanted. But if you don't care about that and just want to have and enjoy this car and want it back ASAP, then just take the replacement engine and have a great time enjoying your car.
