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30k service, now turbo's don't work?

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Old Apr 30, 2016 | 09:19 AM
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30k service, now turbo's don't work?

hey guys, I'm looking for some advice on a problem I recently encountered with my 2010 997.2 Turbo.

I was up for my 30k service which I was told included the spark plugs changed out. Dealer said it would cost around $1700 which I thought was high so i took it to an aftermarket place here in Virginia Beach (Racewerks) who charged 1/3 of that. They have great reviews and are good people from what I can tell (even though I'm sure someone will respond and say "you get what you pay for")

In addition to the spark plugs, i had to get new tires and break pads on the rear tires.

Here's my BIG issues. Since getting the car back, the turbo's don't kick in. I can hear them spool up as if they are going to kick in like normal, but they never do. They just make a ton of noise. When I went to the boost gauge on the car, it looks as if it's going to increase but once the meter starts to read anything past 1 or 2 psi, it just goes all the way back down.

Has anyone had this happen before? think it's just a simple "connection" they didn't hook back up when they did the spark plugs?

Thanks in advance for your help. I don't know much about this stuff so I was looking for advice from the forum.

I did contact the shop but they are closed on weekends and so I'll have to wait till Monday to hear back.
 
Old Apr 30, 2016 | 09:29 AM
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Boost leak most likely. Probably one of the lower hoses.Don't keep trying to boost it or you may blow a turbo from over spinning it.Look around and check all your hose connections.
 
Old Apr 30, 2016 | 09:32 AM
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Boot hose wasn't reconnected. Should be a 5 minute fix. Bring it back for them to reconnect.
 
Old Apr 30, 2016 | 09:47 AM
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Ok thanks guys.
 
Old Apr 30, 2016 | 10:00 AM
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As already said, you have a boost leak. The quick connect hoses are sneaky. They can seem appropriately engaged until you yank on them and then they pop loose. You may have to pull the rear bumper and all to get to the connections. A good tip is to lube the connector O rings with a tiny amount of oil. That makes sliding them all the way up into the female connector easy at which point the C clip will hold it in place correctly.
 
Old Apr 30, 2016 | 11:36 AM
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I had the same problem but the pipe came loose on the highway when I hit the gas hard. What I found was that the Y-Pipe came loose. You get the whooshing sound and but no boost. Mine came loose right after a 30k service also.
 
Old Apr 30, 2016 | 01:33 PM
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Sounds like the mechanic didn't attached the actuator rod back in place. Like on passenger side maybe? Perhaps boost leak from hoses as mentioned above
 

Last edited by au2bahn; May 5, 2016 at 10:35 AM.
Old May 1, 2016 | 11:26 AM
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I had exact same thing. It was a hose which wasn't clamped properly. You can save yourself a trip and look under the car(no lift/jack needed) to see if the turbo->IC hose is connected on both sides. WHile there, you can also check the actuator arms on both sides and make sure they are attached.

ALso look under the hood at the two ends of the Y-pipe and make sure the hoses are well attached there
 
Old May 1, 2016 | 02:42 PM
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Same thing happend to me, +1 on the actuator rod not being reconnecting, mine wasn't.

However checking the hoses won't take you long and can be done at home. Both sides of the Y-pipe in the engine bay and Y-pipe to throttle body. Then boost hoses from turbos to Intercoolers under the car.
 
Old May 1, 2016 | 08:14 PM
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I'm surprised (maybe not) that the service techs don't take a test ride after service to see if everything works.
 
Old May 2, 2016 | 01:01 PM
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^ this
 
Old May 5, 2016 | 08:42 AM
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I assume you got this issue resolved OP?
 
Old May 14, 2016 | 04:51 AM
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As everyone said boost leak for sure, take a look at where the hoses connects directly to the turbos. To replace the most forward plugs (closest to front of car) these hoses had to be disconnected. The clamps must be extremely tight otherwise on the first real boost build they tend to pop off. You may be able to see this by looking underneath the car.
 
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