service light reset?
#1
08-28-2008, 09:46 AM
Join Date: Jan 2008
Location: Los Angeles
Posts: 154
Rep Power: 23 
service light reset?
just talked to my dealer, and since i had my oil change done elsewhere, they say that they can not reset the service light... i believe i've seen other people on this forum say that the dealer will do it... is downtown la porsche just being difficult? or does anyone know of a dealer in the los angeles area that would help me with this. thanks.
#2
08-28-2008, 12:23 PM
just talked to my dealer, and since i had my oil change done elsewhere, they say that they cannot reset the service light... i believe i've seen other people on this forum say that the dealer will do it... is downtown la porsche just being difficult? or does anyone know of a dealer in the los angeles area that would help me with this. thanks.
Yes.
I would use a different dealership in the future.
#3
08-28-2008, 12:31 PM
Registered User
Join Date: May 2008
Location: deep inside my other half
Posts: 2,297
Rep Power: 0 
just talked to my dealer, and since i had my oil change done elsewhere, they say that they can not reset the service light... i believe i've seen other people on this forum say that the dealer will do it... is downtown la porsche just being difficult? or does anyone know of a dealer in the los angeles area that would help me with this. thanks.
#4
11-20-2008, 11:24 AM
IMO, downtown LA Porsche is being difficult. I've been there twice for service and both times did not feel any love. I had my 20k service done at an indie Porsche shop so downtown LA wanted to charge $155 for just clearing the service light. The indie shop will be clearing my light (I had the service done a month prior to actually hitting 20k so the light hadn't come on yet).
Second time I went in there were 3 service advisers with heads down; could not bother to acknowledge a customer's presence. Their service reps, including the manager, do not give the vibe that they want to go the extra mile for service. Talking to the manager made me feel like I was talking to a cop. Arrogant, not friendly, and curt. And if you have any aftermarket mods while your car is under warranty, forget about warranty service. They will charge you for everything without even flinching. Not an ounce of compassion.
I definitely will not be returning to them for service or to purchase.
Second time I went in there were 3 service advisers with heads down; could not bother to acknowledge a customer's presence. Their service reps, including the manager, do not give the vibe that they want to go the extra mile for service. Talking to the manager made me feel like I was talking to a cop. Arrogant, not friendly, and curt. And if you have any aftermarket mods while your car is under warranty, forget about warranty service. They will charge you for everything without even flinching. Not an ounce of compassion.
I definitely will not be returning to them for service or to purchase.
#5
11-20-2008, 01:01 PM
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Join Date: Sep 2008
Location: Yorba Linda, CA
Age: 49
Posts: 380
Rep Power: 39 
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#9
11-20-2008, 04:11 PM
from all Ive heard and read, disconnecting the battery will clear the codes in the computer... i might be incorrect, but I believe I am right.
now if it is a code that the car keeps throwing, obviously the code will show back up rather quickly
now if it is a code that the car keeps throwing, obviously the code will show back up rather quickly
#10
11-20-2008, 06:50 PM
This may be worth the $287 to never have to step foot into the stealership again.
http://www.durametric.com/
http://www.durametric.com/
#11
11-21-2008, 10:47 AM
Registered User
Join Date: Sep 2008
Location: Yorba Linda, CA
Age: 49
Posts: 380
Rep Power: 39 this may be worth the $287 to never have to step foot into the stealership again.
http://www.durametric.com/
http://www.durametric.com/
#12
11-21-2008, 11:44 AM
Registered User
Join Date: Jun 2005
Location: Dana Point, CA
Age: 51
Posts: 659
Rep Power: 50 just talked to my dealer, and since i had my oil change done elsewhere, they say that they can not reset the service light... i believe i've seen other people on this forum say that the dealer will do it... is downtown la porsche just being difficult? or does anyone know of a dealer in the los angeles area that would help me with this. thanks.
Hoehn reset my service reminder light for me in less than 20 minutes while I was waiting at the dealership on Veteran's day. No charge to me, and they were happy to oblige.
Hoehn is a long drive for you but I suggest you find another dealer who actually has a notion of customer service.
#13
11-22-2008, 05:51 AM
just talked to my dealer, and since i had my oil change done elsewhere, they say that they can not reset the service light... i believe i've seen other people on this forum say that the dealer will do it... is downtown la porsche just being difficult? or does anyone know of a dealer in the los angeles area that would help me with this. thanks.
Last edited by Red Blur; 11-22-2008 at 07:40 AM.
#14
11-22-2008, 06:21 AM
Registered User
Join Date: May 2008
Location: deep inside my other half
Posts: 2,297
Rep Power: 0 They are not being truthful with you.
Hoehn reset my service reminder light for me in less than 20 minutes while I was waiting at the dealership on Veteran's day. No charge to me, and they were happy to oblige.
Hoehn is a long drive for you but I suggest you find another dealer who actually has a notion of customer service.
Hoehn reset my service reminder light for me in less than 20 minutes while I was waiting at the dealership on Veteran's day. No charge to me, and they were happy to oblige.
Hoehn is a long drive for you but I suggest you find another dealer who actually has a notion of customer service.
1+ on Hoehn. I bought mine from them. Did u?
#15
11-22-2008, 10:15 AM
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Join Date: Jun 2005
Location: Dana Point, CA
Age: 51
Posts: 659
Rep Power: 50
Yes and it was the best car buying experience I've ever had. The dealership is under construction so they're a bit of a mess right now but I've recommended them to several people and all of us are happy with our experiences.