If there are issues with the tires like a bubble or whatever, I'd rather deal the AM dealer than TireRack. I want the AM dealer to own the whole job and product.

 

Tirerack and just have the dealer install - not too expensive at the end of the day for the extra bit of peace of mind.

 

I personally go to dealer or independent. Some of the TR installers don't want to touch my special wheels. Also if buying 4 tires, I want the alignment done correctly. In Northern CA, I've used Redwood Tire, they are top notch too.

 

I bought both my sets from Walmart.com, free shipping to store and cheaper than tirerack.

Now where to have them installed, no clue. First place broke a rim, second scuffed the outside rim pretty bad.

 

That's why I stick with the Aston Martin dealer for the whole job.

 

I've done this and have piece of mind that the Tire Rack road hazard warranty is good all over country...

i did this for s BMW and had a problem with tire on a trip and was resolved at a local tire shop.

 

Tirerack and the installer I trust (shop in the ghetto)

 

I took my AM to Grand Prix today. Was asking a lot of question since its the first time I have been there. They seemed annoyed and the technician (tall hispanic guy) said that they have done this many times. He even had to add that he's worked on cars even more expensive than mine (kind of irked by that). I meet the owner Jerry. They proceed to take my car in. Another technician comes out and tells me that there are three scratches on my passenger sills. I know my car, and those weren't there before. I speak to Jerry about the incident. He asks the technician to check the driver's side to see if there are scratches. There aren't. Jerry states that he isn't comfortable working on the car. He even rudely asks me "Does your wife like to eat? Do you want me to feed her too?" I'm already pissed off and they treat me this way. What a terrible owner and establishment.

I suppose I will just have to order tires online and send them to AM dealer even though they charge $75/tire to mount for labor ($300 total) which seems a bit high.

 

Sounds like you have a Yelp review to write.

 

Sounds like there was one review already misdirected here?

 

Already left a review on Yelp. Not sure what that’s really going to do.

 

Prevent the next person on the fence from going there. You'd be very surprised how much power Yelp has. A couple of bad reviews can make a big difference to a business. Just make sure the review is accurate because they do carry a lot of weight (both for good & bad reviews).

 

My Aston dealer Morries, does price matching on tires, so I just go there and support my Aston dealer and it costs nothing extra.

 

I see both points of view. If you really think Grand Prix messed up your sill especially the scratches are a result of trying to lift up your car, then you should resolve this with them, i.e. settle privately or small claims court. On your end you have to prove that your sill was not scratched up prior to visiting the shop. The "I know my car, and those weren't there before." is tough to prove.

Since they told you about the scratches, they are being transparent (whether if it's their fault or not). I know businesses who damage parts due to incompetence and negligence and choose to be silent about it. What Grand Prix could have done is perform a visual inspection prior to moving the car.

Not implying you have an intent to irk them but sometimes overly "cautious and concern" maybe construed as mistrust. Some people have a lot of pride in what they do. Granted they shouldn't have said those things to you. In the end, they rather you take your business elsewhere.

$300 imo is worth preventing this entire ordeal.