They've been numerous posts citing poor prep. work from dealerships on new car deliveries. And while it's easy to blame the dealerships (whom I definitely don't defend), I would propose the owners of the car accept some of the responsibility. Let the dealership know what you expect from them and if the car does not meet your criteria, refuse it. Just over the last few weeks we've performed a number of paint restoration details where the customer had to pay out of pocket to get their brand new car to look brand new (one of them actually got the dealership to pay $500 towards the detail). When I picked up my last new car I told the sales manager that is the car has any of the factory plastic removed from the paint or the wheels, or any non-factory stickers are on the car it's theirs. He looked at me in a funny way and said ok. The only caviat he asked for is that I remove the plastic at the dealership to see if they're was any damage from the factory.

Here's a pic of a turbo delivered to our shop per the customer's request.

Matt

 

That to me is a beautiful sight, and exactly how cars should be delivered...if you care about your car of course. I just bought a black Audi A5 and told my saleswoman that the car must have all plastic still on it and to not even let the dealer put tire dressing on it. I will perform my own new car prep and make sure the finish is 100% perfected before I apply the LSP (I may do something crazy like 4coats)

 

Before I took delivery of my GT-R I told the dealer to leave all plastic protection on the car. Interior and exterior. I too said I would not take delivery if anything was removed. He gladly met my requests and only did a pre-delivery technical inspection...

http://www.detailingbliss.com/forum/...illa-5477.html

 

I agree with all points in this thread, and removing the plastic on site may be the only compromise you should make. Too often I've had to reprimand and retrain dealership employees who were removing the plastic's tape lines prior to even washing the vehicle. I even met a new detailer waxing a new vehicle who instead of applying the wax with a pad, and removing with a towel- just continued rubbing with the pad until it was 'gone'.

CT crew! Still haven't seen a GTR in my neck of the woods. Nice garage too, +1 for the Batwing and -1 for the Cowboys.

 

I had a client who's 08 997 turbo was delivered like that. It was still 30 hours of work to get it up to snuff.

 

That's a lot of "snuff". And then you get people asking "why anyone would detail a new car"?

 

LOL yeah i type faster than my brain can work. I have a whopping 5wpm typing speed.

 

Hehe, that explains the 30 hours.

John

 

Well said, and Picky Customers should ask if Dealership stickers/tags will be added prior to pick up.

 

¡¡¡¡30 hrs!!!! in a new car?????

 

Yes, most new cars do not come perfect. There was a lot of marring and staining that had to be dealt with. Usually 8-10 suffices. On that P-car it was a 2 day event. day 1Exterior and interior (2-guys 11 hours 22 man hours), Interior, the venture shield was installed, and 48 hours after ventureshield i cleaned up the exterior and sealed everything up. Applied all the trim sealants, rubber, gaskets etc etc. about another 6-8 hours.

I recently put 18 hours into a new gtr. Today I went back to remove cat scratches that had been put in it since wednesday.

 

But my car is brand new why is the detail so much well........................................... The porsche's are not to bad, but Ferrari.......... even with thier new robotic paint line in Maranello they still have the most flaws of any high end car, cannot remember a F-430 that I did not have to buff out sand scratches or wet sand major imperfections out.

 

Here's some more pics of a "properly" delivered car.