RS Order Gone Wrong
#46
12-05-2006, 11:05 AM
I bought both my cars from Joe, he always seems to be up on every aspect of the product line. I doubt very seriously is was his decision-- I would assume he took the order in good faith, with every intention of getting you exactly what you want. It probably worked it's way to the sales manager's office, and that's where the greed factor came in. I could be wrong, but that just doesn't sound like Joe, from what I know of him.
They must have a new sales manager recently. A few months back, I told Joe to let me know if they ever got a 996GT3 in, I'd be interested. He called me about 2 months ago to let me know they took in an '04 with 23,000 miles on it, with almost no options-- basically a stripper. They wanted 89,900 for it.
Right. I told him I had already bought a heavily optioned '04 with 5000 miles on it for 82,500, good luck.
I guess Pioneer isn't the dealership is used to be--- somebody has to pay for all that fancy remodel they did.
They must have a new sales manager recently. A few months back, I told Joe to let me know if they ever got a 996GT3 in, I'd be interested. He called me about 2 months ago to let me know they took in an '04 with 23,000 miles on it, with almost no options-- basically a stripper. They wanted 89,900 for it.
Right. I told him I had already bought a heavily optioned '04 with 5000 miles on it for 82,500, good luck.
I guess Pioneer isn't the dealership is used to be--- somebody has to pay for all that fancy remodel they did.
#47
12-05-2006, 11:36 AM
Originally Posted by RS 197
I have heard worse,
A buddy of mine sent in his $1,000 deposit. Confirmed by E mail #2 on the list for an RS.
Called the dealer to spec car, they told him they refunded his deposit on his credit card. He was no longer on the list. And to top it off the dealership is going to spec the cars and let the market determine the price.
I am fairly certian that if you put down a deposit they have to honor it. It is a bi-lateral agreement that can not be broken by the dealer.
What are these dealers thinking. I guess the car business is always the car business, you would hope that there would be a little more class in a High End dealer???
To top it off, I enquired about leasing my car. My accountant said it would be a good idea to do a One Pay lease.
The dealer E mailed me the quote and it was about $400 per month more than what the Porsche web site had quoted. When I asked him about it he said that they always made "back end" money on the lilmited production cars. That was there policy and they were in the business to make money just like I am???? It would not be soo bad but the Idiot salespeople don't even know his product. I was forced to order the Wart on my car because the salesman said I had to have it to get the sport button. By the time I figured it out it was too late. The car was already in production. To top it off he could not even tell me wether the TV screen would come in the dash. He said we would not know for sure untill the car showed up. Are you kidding me, It would be way easier to pay a premion if they would take a little time to get to know there product. How hard is it to look at the order guide and figure it out.
My salseman was braging about the $19,000 swat he made on the car that came available before mine. A nice back end hit was his comment.
I personally am burned out on the whole thing.
All these JACK OFF dealers are all the same.
My Mom always told me "The greedy become the needy".
The kicker is most of these Salesman, Desk guys ,could not afford to drive a used boxter. It would be nice if we could deal with educated salespeople that did not jump from Honda to Porsche and expect to make a living.
Bring on E bay, at least you don't have to deal with the Dealership Bull****.
A buddy of mine sent in his $1,000 deposit. Confirmed by E mail #2 on the list for an RS.
Called the dealer to spec car, they told him they refunded his deposit on his credit card. He was no longer on the list. And to top it off the dealership is going to spec the cars and let the market determine the price.
I am fairly certian that if you put down a deposit they have to honor it. It is a bi-lateral agreement that can not be broken by the dealer.
What are these dealers thinking. I guess the car business is always the car business, you would hope that there would be a little more class in a High End dealer???
To top it off, I enquired about leasing my car. My accountant said it would be a good idea to do a One Pay lease.
The dealer E mailed me the quote and it was about $400 per month more than what the Porsche web site had quoted. When I asked him about it he said that they always made "back end" money on the lilmited production cars. That was there policy and they were in the business to make money just like I am???? It would not be soo bad but the Idiot salespeople don't even know his product. I was forced to order the Wart on my car because the salesman said I had to have it to get the sport button. By the time I figured it out it was too late. The car was already in production. To top it off he could not even tell me wether the TV screen would come in the dash. He said we would not know for sure untill the car showed up. Are you kidding me, It would be way easier to pay a premion if they would take a little time to get to know there product. How hard is it to look at the order guide and figure it out.
My salseman was braging about the $19,000 swat he made on the car that came available before mine. A nice back end hit was his comment.
I personally am burned out on the whole thing.
All these JACK OFF dealers are all the same.
My Mom always told me "The greedy become the needy".
The kicker is most of these Salesman, Desk guys ,could not afford to drive a used boxter. It would be nice if we could deal with educated salespeople that did not jump from Honda to Porsche and expect to make a living.
Bring on E bay, at least you don't have to deal with the Dealership Bull****.
Stay away from Pacific Porsche in Torrance.
#48
12-05-2006, 01:13 PM
Registered User
Join Date: Oct 2006
Location: 1060 W Addison.........
Age: 44
Posts: 389
Rep Power: 33 
I am very sorry to hear that 
. not all dealers are like this, as we and others that sponsor this board are proof of that. unfortunately we only got 1 allocation for the RS and it has been sold for over a year. just like in anything there can be "bad" and "good" representations in any industry. I just hate to hear about that kind of experience. a dealerships #1 priority should be customer satisfaction, as repeate business and referrals are more benificial and valuable than a single deal, to rish losing a clients' business in the future.
as I imagine this would nix any future consideration to do business with them again.
. not all dealers are like this, as we and others that sponsor this board are proof of that. unfortunately we only got 1 allocation for the RS and it has been sold for over a year. just like in anything there can be "bad" and "good" representations in any industry. I just hate to hear about that kind of experience. a dealerships #1 priority should be customer satisfaction, as repeate business and referrals are more benificial and valuable than a single deal, to rish losing a clients' business in the future.as I imagine this would nix any future consideration to do business with them again.
#49
12-05-2006, 01:22 PM
honestly I will only buy from Beverly hill porsche...
Also Aston Martin is the same way with the new Vantage. If you want one orderd to YOUR spec you gotta pay up front. As its a 8 month wait... I WAS LIKE BS.. i dont need parking assistance.
Also Aston Martin is the same way with the new Vantage. If you want one orderd to YOUR spec you gotta pay up front. As its a 8 month wait... I WAS LIKE BS.. i dont need parking assistance.
#50
12-05-2006, 01:24 PM
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Join Date: Jul 2003
Location: Rancho Santa Fe, Jackson Hole, Clearwater Beach
Posts: 333
Rep Power: 34
Originally Posted by Steve B in SD
I bought both my cars from Joe, he always seems to be up on every aspect of the product line. I doubt very seriously is was his decision-- I would assume he took the order in good faith, with every intention of getting you exactly what you want. It probably worked it's way to the sales manager's office, and that's where the greed factor came in. I could be wrong, but that just doesn't sound like Joe, from what I know of him.
They must have a new sales manager recently. A few months back, I told Joe to let me know if they ever got a 996GT3 in, I'd be interested. He called me about 2 months ago to let me know they took in an '04 with 23,000 miles on it, with almost no options-- basically a stripper. They wanted 89,900 for it.
Right. I told him I had already bought a heavily optioned '04 with 5000 miles on it for 82,500, good luck.
I guess Pioneer isn't the dealership is used to be--- somebody has to pay for all that fancy remodel they did.
They must have a new sales manager recently. A few months back, I told Joe to let me know if they ever got a 996GT3 in, I'd be interested. He called me about 2 months ago to let me know they took in an '04 with 23,000 miles on it, with almost no options-- basically a stripper. They wanted 89,900 for it.
Right. I told him I had already bought a heavily optioned '04 with 5000 miles on it for 82,500, good luck.
I guess Pioneer isn't the dealership is used to be--- somebody has to pay for all that fancy remodel they did.
It sucks but on one level the dealership is the one with the multi-million dollar investment in promoting and servicing the brand. I think they're entitled to make a buck, and Pioneer doesn't sell cars over sticker even when the car is scarce. I think in this case they want to sell a $150k car, not a $125k car, and that gives them maybe an additional $4k gross profit.
I think a "stripped" RS can easily run $135-140k, if you include PCCB, bi-xenons and a few options. That's within $10k of what they want to sell the car for.
I'm not saying it doesn't suck that they don't want to sell someone the exact car he or she may want, in this case, because they want to make some extra dollars. I am saying I can't really blame them. Porsche expects a lot of volume out of their dealers these days, and the factory's production level assures there will be no scarcity of product which impacts the dealer's ability to prosper.
#51
12-05-2006, 01:28 PM
i can sympathize with you guys getting screwed around by unethical dealers. I had a VERY bad experience with Hoehn Porsche in Carlsbad as well.
Here is the thread:
https://www.6speedonline.com/forums/...t=dealer+screw
The service guys are absolute morons, as are they service managers and their bosses. The General manager is a complete ******* and basically told me in so many words, "we are not going to fix anything else, if you don't like it you can sue us".
Which I am in the process of doing right now.
Here is the thread:
https://www.6speedonline.com/forums/...t=dealer+screw
The service guys are absolute morons, as are they service managers and their bosses. The General manager is a complete ******* and basically told me in so many words, "we are not going to fix anything else, if you don't like it you can sue us".
Which I am in the process of doing right now.
#52
12-05-2006, 01:31 PM
Originally Posted by Kurt RSF
It sucks but on one level the dealership is the one with the multi-million dollar investment in promoting and servicing the brand. I think they're entitled to make a buck,
And it is absolutly unethical for a dealer to load up on options so they can realize a greater profit.
#53
12-05-2006, 02:45 PM
i read your thread like 5 times... what da f-ck was that!!!!!!!!!!! unreal!!!!!!!! unethical!!!!!!!!!!!!!!! probably illegal!!!!!!!!!!!!!!!! not to mention they loaded this thing with every immaginable worthless option for an RS!!!!!!!!!!!!!!!!!!!
#54
12-05-2006, 02:59 PM
You're supposed to be able to order a Porsche in ANY configuration you want. So, you get a track car with NAV, Sport Chrono, leather, & a bunch of other worthless crap that is contrary to the purpose of the car. All so they can pad their bottom line. It's Pioneer's way of abiding with PCNA's rules of not marking cars up over MSRP ala McKenna.
$100.00 says two years from now if you go to trade that RS in on something else, they'll tell you ....."this car has a bunch of options that most people aren't going to want on a RS, so, we can't pay you book, we'll have to discount it several thousands of dollars to move it since it's undesireable the way it is.... "
$100.00 says two years from now if you go to trade that RS in on something else, they'll tell you ....."this car has a bunch of options that most people aren't going to want on a RS, so, we can't pay you book, we'll have to discount it several thousands of dollars to move it since it's undesireable the way it is.... "
#55
12-05-2006, 03:14 PM
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Join Date: Jul 2005
Location: Chula Vista, CA
Age: 57
Posts: 296
Rep Power: 30
I bought from Pioneer and vowed to NEVER buy from them again. I noted that they are including their famous "Mobile guardian satellite tracking system $1795" option, which according to them "must" be sold on all vehicles at Pioneer. As Steve B noted, someone has to pay for the fancy remodel...
I wish you luck!
I wish you luck!
#58
12-05-2006, 03:39 PM
Registered User
Join Date: Jul 2003
Location: Rancho Santa Fe, Jackson Hole, Clearwater Beach
Posts: 333
Rep Power: 34
Originally Posted by EnriqueCK
I bought from Pioneer and vowed to NEVER buy from them again. I noted that they are including their famous "Mobile guardian satellite tracking system $1795" option, which according to them "must" be sold on all vehicles at Pioneer. As Steve B noted, someone has to pay for the fancy remodel...
I wish you luck!
I wish you luck!
#59
12-05-2006, 03:42 PM
Originally Posted by Josh
How about we make a registry of bad dealers so other forum members know where not to take their business?
Rich
#60
12-05-2006, 03:42 PM
Originally Posted by Josh
How about we make a registry of bad dealers so other forum members know where not to take their business?
Any other thoughts about how to compile the "list" ?