Panamera The 4-dour coupe by Porsche

porsche declined warranty claim

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Old Aug 18, 2013 | 06:42 PM
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porsche declined warranty claim

i live in fresno temp usually in 3 digits at work the car parked in the sun
the dash board leather start deforming sticky to the touch
took to the new dealer , the technician told porsche that look like i spilled something ,, what a jerk i told him what do you think i spilled soda , wine? look closely do u dee any stain , discoloration he said he dont know cany answer .. this photo also show start the same next to the original spot
i think its some how this sun heat .. what a joke 100k 20k mile panamera v6 car so far replaced
1- the dash << stain in side the lenses factory defect << they tried to blame it on me
2- the gas cap<< repainted and replaced hinge was broken plastic cheap
3- the driver door handle leather ware off
4- steering wheel << metal pealed off from the left shifter poked twice
and few more i don't remember
 
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Old Aug 18, 2013 | 08:58 PM
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Is that real leather or the material used on a base config?
 
Old Aug 18, 2013 | 09:26 PM
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suppose to be leather
you think its not?
 
Old Aug 18, 2013 | 10:34 PM
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It doesn't look like the leather on my GTS which has the leather package that covers the dashboard and other areas, like the doors. My leather is smooth, not rippled like that. I don't think real leather will do what your picture shows.

Real leather trim is an option on the hybrid, 6 cylinder and 4/4S models that costs around $4-5K and is standard on the GTS.
 
Old Aug 18, 2013 | 10:53 PM
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Originally Posted by NiceCar
It doesn't look like the leather on my GTS which has the leather package that covers the dashboard and other areas, like the doors. My leather is smooth, not rippled like that. I don't think real leather will do what your picture shows.

Real leather trim is an option on the hybrid, 6 cylinder and 4/4S models that costs around $4-5K and is standard on the GTS.
to me look like its leather , there its many stiches on the side,, its v6 with over 10k packages I assume leather one of them I might be wrong
 
Old Aug 18, 2013 | 11:19 PM
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Take a look at closeups of GTS interiors or check it out at a dealer. The leather is smooth. The rough stuff is some type of pleather and it wears out.
 
Old Aug 19, 2013 | 06:19 AM
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Originally Posted by smggsm
i live in fresno temp usually in 3 digits at work the car parked in the sun
the dash board leather start deforming sticky to the touch
took to the new dealer , the technician told porsche that look like i spilled something ,, what a jerk i told him what do you think i spilled soda , wine? look closely do u dee any stain , discoloration he said he dont know cany answer .. this photo also show start the same next to the original spot
i think its some how this sun heat .. what a joke 100k 20k mile panamera v6 car so far replaced
1- the dash << stain in side the lenses factory defect << they tried to blame it on me
2- the gas cap<< repainted and replaced hinge was broken plastic cheap
3- the driver door handle leather ware off
4- steering wheel << metal pealed off from the left shifter poked twice
and few more i don't remember

sorry to hear about your troubles, I would hope the dealership would make things right
 
Old Aug 19, 2013 | 08:47 AM
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any body out there experiencing the same issue? leather quality ?
i 100% positive i didnt spill any thing i only use porshe cleaning condition products i realy think these is some deffect in this leather /not leather
 
Old Aug 19, 2013 | 09:37 AM
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Unless you got "full leather" option its some sort of synthetic.. However, I do not agree with the earlier poster who said it would wear out sooner than leather... It should be as durable, or more so, than actual leather..

There are tons of Panameras out there with this dash material---many of them in hot desert climates, and this does not apparently happen to others. Its a weird looking impression or indentation.. Are you sure you did not leave a cup or something sitting on dash which got super-hot sitting in the sun and melted the adhesive??
 

Last edited by donfenn; Aug 19, 2013 at 10:17 AM.
Old Aug 19, 2013 | 10:37 AM
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Originally Posted by donfenn
Unless you got "full leather" option its some sort of synthetic.. However, I do not agree with the earlier poster who said it would wear out sooner than leather... It should be as durable, or more so, than actual leather..
Artificial leather can be as durable as leather overall, but depending on how its made, its outside coating can wear off (as seen in the OP's initial post in this thread: https://www.6speedonline.com/forums/...apointing.html).

It can also deform or melt if it gets very hot. A reflection and magnification of light/heat into the car and on the dashboard could have caused what we see here.
 
Old Aug 19, 2013 | 10:41 AM
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Years ago we had a 996 with the leather dash. In Texas heat it had a similar issue. It was garaged most of the time. Warranty was over so I never addressed it. When we bought a 997 I looked for one without the leather dash.
 
Old Aug 19, 2013 | 12:32 PM
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Originally Posted by NiceCar
Artificial leather can be as durable as leather overall, but depending on how its made, its outside coating can wear off (as seen in the OP's initial post in this thread: https://www.6speedonline.com/forums/...apointing.html).

It can also deform or melt if it gets very hot. A reflection and magnification of light/heat into the car and on the dashboard could have caused what we see here.
yes its same car on this thread too , now the seat waring off just like the door in thse picture and only has 21k mile .. i mean comon i should see this in 100k mile maybe but not this early..

this my first porsche and i just bought my wife cayenne diesel now r i regret it ..
 

Last edited by smggsm; Aug 19, 2013 at 12:37 PM.
Old Aug 19, 2013 | 12:37 PM
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Originally Posted by donfenn
Unless you got "full leather" option its some sort of synthetic.. However, I do not agree with the earlier poster who said it would wear out sooner than leather... It should be as durable, or more so, than actual leather..

There are tons of Panameras out there with this dash material---many of them in hot desert climates, and this does not apparently happen to others. Its a weird looking impression or indentation.. Are you sure you did not leave a cup or something sitting on dash which got super-hot sitting in the sun and melted the adhesive??
this same what the technician told me ...i m the only driver on this car i dont put any thing on the dash hot or cold.. if theat was the case you should see stain in that spot ( you cant clean its very sticky )
 
Old Aug 19, 2013 | 12:40 PM
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If Porsche supplied the materials and the warranty I think they should cover the premature wear. Not sure about the dashboard though since it seems to have been caused by a particular incident.

I had a Corvette under warranty and the driver's seat wore prematurely. The seat cover was replaced by the dealer without any argument. I would think Porsche would be at least as accommodating.
 
Old Aug 19, 2013 | 12:44 PM
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Originally Posted by NiceCar
If Porsche supplied the materials and the warranty I think they should cover the premature wear. Not sure about the dashboard though since it seems to have been caused by a particular incident.

I had a Corvette under warranty and the driver's seat wore prematurely. The seat cover was replaced by the dealer without any argument. I would think Porsche would be at least as accommodating.
try to zoom in that area you see the other side start bubbling too
again nothing spilled
 


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