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A note about ByDesign

 
  #1  
Old 06-19-2019, 07:24 PM
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A note about ByDesign

Iíve been a long time fan of turbo builds and one tuner that always stood out to me was bydesign. Iíve read a lot about Sam and his legendary customer service but wanted to let everyone know my experience with him. While I contemplated building a stage 4 car from scratch I had the opportunity to pick up a second hand one that was already built to stage 4 so I bought it from a private party.

Now Iím not a stranger to highly modified cars, Iíve built a few myself before and have dealt with different aftermarket companies. Some were good, some were terrible. In terms of customer service Iíd really have to say that Sam stands head and shoulders above them all not only in this industry but probably any other industry out there.

Keep in mind Iíve never paid a dime directly to bydesign or Sam, Iíve only bought his product second hand yet whenever I had a question about anything I was blown away with not only how quickly he answered me but also all the knowledge he provided as well. This is a complete 180 from the last company that I worked with whom I literally had to hunt down to receive just a simple reply. Sam even provided me brand new maps for my car due to the different gas Iíd be running here at no charge.

If youíre on the fence about bydesign donít be, Sam is awesome!!!

 
  #2  
Old 06-20-2019, 05:45 AM
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Yup...Sam is the full meal deal...a genuine motorhead and caring decent chap...the end
 
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Old 06-20-2019, 11:54 AM
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Thanks so much for the kind words dude, that is greatly appreciated. It's my pleasure and I'm happy to stand behind any and everything By Design to make sure my friends get the most from the experience. Are you beating up on the other cars out there in SoCal?

Nanook ...You!
 
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  #4  
Old 06-22-2019, 04:45 AM
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You can't go wrong with Sam, 24/7 customer service second to none!!!

Manuel
 
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Old 06-24-2019, 07:46 AM
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Sam at By Design is nothing short of great to deal with, I sent my car across the country to Sam, and I would do it again.He did what he said, and he did it WHEN he said, kind of important when the transport truck is waiting in Cali for the car to be finished. 992 turbo s will be next to go to Sam.
 
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Old 06-24-2019, 04:40 PM
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same experience here, Sam is the best to deal with, takes the worry out of modifying a car
 
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Old 06-24-2019, 06:56 PM
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Sam is a very genuine guy and his customer service is truly great!

Even better than that, his morals / ethics are what impressed me most.
 
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Old 07-01-2019, 01:02 PM
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Originally Posted by whoadude View Post
Iíve been a long time fan of turbo builds and one tuner that always stood out to me was bydesign. Iíve read a lot about Sam and his legendary customer service but wanted to let everyone know my experience with him. While I contemplated building a stage 4 car from scratch I had the opportunity to pick up a second hand one that was already built to stage 4 so I bought it from a private party.

Now Iím not a stranger to highly modified cars, Iíve built a few myself before and have dealt with different aftermarket companies. Some were good, some were terrible. In terms of customer service Iíd really have to say that Sam stands head and shoulders above them all not only in this industry but probably any other industry out there.

Keep in mind Iíve never paid a dime directly to bydesign or Sam, Iíve only bought his product second hand yet whenever I had a question about anything I was blown away with not only how quickly he answered me but also all the knowledge he provided as well. This is a complete 180 from the last company that I worked with whom I literally had to hunt down to receive just a simple reply. Sam even provided me brand new maps for my car due to the different gas Iíd be running here at no charge.

If youíre on the fence about bydesign donít be, Sam is awesome!!!
Awesome write up. We/I have worked with Sam plenty of times as well. Definitely a great source of knowledge and an even cooler person. [email protected] kills it.
 
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  #9  
Old 07-03-2019, 08:09 AM
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I cannot say it enough - Sam is truly a gem in this industry. He deserves ALL the rep points!
 
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Old 07-04-2019, 01:11 AM
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Sam is great, never been disappointed.
 
 
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