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Old Mar 2, 2013 | 06:29 AM
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This is my first Porsche purchase and it's been a mind blogging experience as I continue to tinkle with different options and etc. Here is the dilemma, I put down a deposit to custom order C2S with the local dealer. However, I went to the dealership next to my work and met a VERY VERY knowledgeable associate and he knew everything about the 991 and explained every small details (spacer, wheel variation, PASM, PDK, PDLS, SC, PSE, how the car sits with different options, ground clearance, the whole nine yard). We test drove one with PDK and one with MT, and he explained different variations of the car. I think this guy knows exactly what he is doing, and also think he's pretty cool. However, my local dealership is offering 2% more discount! Contemplating if I should go with the local dealer to save the 2% or go with the other so that I get the full service. Relationship is very important to me since this will NOT be my last purchase, I'm thinking about getting a Cayenne for the wife and planning to get the Turbo in a couple of years.

The order will most likely be finalized probably end of this month and no turning back after that.
 
Old Mar 2, 2013 | 06:49 AM
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Originally Posted by hamster
This is my first Porsche purchase and it's been a mind blogging experience as I continue to tinkle with different options and etc. Here is the dilemma, I put down a deposit to custom order C2S with the local dealer. However, I went to the dealership next to my work and met a VERY VERY knowledgeable associate and he knew everything about the 991 and explained every small details (spacer, wheel variation, PASM, PDK, PDLS, SC, PSE, how the car sits with different options, ground clearance, the whole nine yard). We test drove one with PDK and one with MT, and he explained different variations of the car. I think this guy knows exactly what he is doing, and also think he's pretty cool. However, my local dealership is offering 2% more discount! Contemplating if I should go with the local dealer to save the 2% or go with the other so that I get the full service. Relationship is very important to me since this will NOT be my last purchase, I'm thinking about getting a Cayenne for the wife and planning to get the Turbo in a couple of years.

The order will most likely be finalized probably end of this month and no turning back after that.
IMHO business is business. I'm from Dallas and had worked with all three of the DFW dealers. Many of the salesman were very knowledgeable. I ordered my car from San Antonio because the DFW dealers would not give me a discount (the 991 wasn't even out yet). The Dallas dealers still provide me great service and respect.

So my recommendation: Tell him you would like to give him the deal if they can match the discount. If they can't match the discount and you still like them, give him another shot on the Cayenne.... unless of course you are a multi-millionaire to the point that money doesn't matter and want to give some charity in exchange for potential loyalty.

ChuckJ
 
Old Mar 2, 2013 | 07:29 AM
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+1 Agree with Chuck. Give the guy you like a chance to match. Even if you buy from the one dealer, you don't have to get it serviced there, you can go any Porsche dealer to service, unless of course you feel funny about it. I went to one dealer who spent a lot of time with me, test driving etc. But he would not budge on the margins, so I bought somewhere else. But the dealer I bought it from is really out of the way , so I get it serviced at the dealer who would not budge.
 
Old Mar 2, 2013 | 07:42 AM
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I'd value good knowledge and customer service way over financial discount. In the long run its always turned out a better deal for me overall.
 
Old Mar 2, 2013 | 11:30 AM
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money talks, BS walks. 2 percent is a huge difference on this build. take the best deal. it does not matter where u service it.
 
Old Mar 2, 2013 | 03:37 PM
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I would give him the opportunity to match the deal. I like doing business with people I like.

Congrats on the new car decision you will love the 991.
 
Old Mar 2, 2013 | 03:42 PM
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Originally Posted by TOPorschefan
I would give him the opportunity to match the deal. I like doing business with people I like.

Congrats on the new car decision you will love the 991.
+1. Always go with someone that you like. Give him an opportunity to match or beat others. I did the same. Good luck!
 
Old Mar 2, 2013 | 08:09 PM
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Keep working the relationship to learn about the car you're going to buy. At the end of the day purchase it from whatever dealer you get best price from. You can take the vehicle for service to any dealer.
 
Old Mar 2, 2013 | 09:02 PM
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Originally Posted by Haku
I'd value good knowledge and customer service way over financial discount. In the long run its always turned out a better deal for me overall.
Totally agree......building a relationship with you client advisor can help you out when issues come up.
 
Old Mar 2, 2013 | 09:23 PM
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Originally Posted by ChuckJ
IMHO business is business. I'm from Dallas and had worked with all three of the DFW dealers. Many of the salesman were very knowledgeable. I ordered my car from San Antonio because the DFW dealers would not give me a discount (the 991 wasn't even out yet). The Dallas dealers still provide me great service and respect.

So my recommendation: Tell him you would like to give him the deal if they can match the discount. If they can't match the discount and you still like them, give him another shot on the Cayenne.... unless of course you are a multi-millionaire to the point that money doesn't matter and want to give some charity in exchange for potential loyalty.

ChuckJ
Originally Posted by rossii
Totally agree......building a relationship with you client advisor can help you out when issues come up.
But he's not talking to his client advisor. He's talking to a knowledgeable, helpful salesperson who will have very little to do with servicing the car....other than saying "Hi" when he takes it in. If he's there that early in the morning.

Get the best price. Service the car at the dealership that gives you the best confidence and allows you to interact with the service advisor the best and even let's you talk to the actual technician who will be doing the work.

If both are at the same dealership, a happy coincidence.
 
Old Mar 2, 2013 | 10:21 PM
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Originally Posted by TTCarrera
But he's not talking to his client advisor. He's talking to a knowledgeable, helpful salesperson who will have very little to do with servicing the car....other than saying "Hi" when he takes it in. If he's there that early in the morning.

Get the best price. Service the car at the dealership that gives you the best confidence and allows you to interact with the service advisor the best and even let's you talk to the actual technician who will be doing the work.

If both are at the same dealership, a happy coincidence.
Not the case for me. I have a great relationship with my service director so if I have a client that needs a favor I can help out. Also if a client comes in with w/o a service appt and needs a loaner depending on the situation I can get them a loaner........how does a Panamera GTS sound? Some people really discount the salesperson/client relationship it does pay off.
 
Old Mar 3, 2013 | 01:39 AM
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Here's my $.02 for what it's worth. first give the sales guy you like a chance to match price. If he can't/wont. Then talk to the service manager just about general stuff, how they deal with warranty work etc. Then talk to the cheaper dealers service manager about the same things. Because in the end, you're going to want to have a good relationship and confidence in the service dept once the purchase is made. I put a lot of stake into price when you're talking about saving about 2 grand. I think when you take all three of those things into consideration then you'll have a clearer idea of what to do. Also understand that the dealer you get a better price on with your 991 may not be the same dealer you can get a better price on the Cayenne once you're ready to make that purchase so it's worth keeping your options open. Good luck and congratulations on your first Porsche I'm sure you'll love it!
 
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