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Must go to dealer to remove wheels

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Old Jun 5, 2014 | 06:50 PM
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Must go to dealer to remove wheels

I went to remove the wheels and found out they have a lock nut. I don't remember seeing a lock key when I got the car. I called Porsche Roadside and they stated there is no lock key in the vehicle. You must bring it into the dealer to remove the wheel. I guess Porsche is doing a great job of preventing any thief or the owner from removing the wheel.
 
Old Jun 5, 2014 | 06:54 PM
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It is in the front trunk in a little black box. Or at least mine is. I will be curious to find out if this has changed or if the person you talked to is clueless. I will also have to see if this info is in the owners manual.
 

Last edited by JamesKen; Jun 5, 2014 at 06:59 PM.
Old Jun 5, 2014 | 06:55 PM
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thats so weird, mine totally has the wheel key.
 
Old Jun 5, 2014 | 07:13 PM
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Yep, key is in the tool kit in the frunk.
 
Old Jun 5, 2014 | 07:31 PM
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The unique lock key is with the spare wheel insert next to the tools, etc. to echo what the others said.
 
Old Jun 5, 2014 | 08:04 PM
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I gave up on the wheel locks and ordered and installed non locking lug bolts.

The techs thanked me.
 
Old Jun 5, 2014 | 10:08 PM
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You guys were right, the lock key is in the trunk. So much for Porsche Roadside assistance. The lady did state that any new Porsche without a spare tire, no lock key is provided. You are supposed to get it towed to the dealer.
 
Old Jun 6, 2014 | 06:43 AM
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Originally Posted by 2020
You guys were right, the lock key is in the trunk. So much for Porsche Roadside assistance. The lady did state that any new Porsche without a spare tire, no lock key is provided. You are supposed to get it towed to the dealer.
The phone answerers at PCNA are useless. I suspect that they also take calls for Comcast and Verizon.
 
Old Jun 6, 2014 | 07:40 AM
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Originally Posted by rnl
The phone answerers at PCNA are useless. I suspect that they also take calls for Comcast and Verizon.
+ Microsoft & Dell........... and where the people have English as a third language

thanks for posting this though, learn something new about this car every day
 

Last edited by trysixty; Jun 6, 2014 at 07:46 AM.
Old Jun 6, 2014 | 07:55 AM
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Originally Posted by 2020
You guys were right, the lock key is in the trunk. So much for Porsche Roadside assistance. The lady did state that any new Porsche without a spare tire, no lock key is provided. You are supposed to get it towed to the dealer.
Nice theory, although in the middle of the desert it's unlikely that a Porsche dealer is where you will be towed..
 
Old Jun 6, 2014 | 08:43 AM
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I agree with rnl, the telephone assistance people likely work for Comcast or AT&T- completely useless. As an aside, please people when you buy your car and get it home, take an hour to go over the entire car and look in the trunk and see what the car has and does not have. It really makes no common sense to think Porsche would install wheels on the car with lug nuts and then add a lock and not provide the owner a key with the car. Porsche may be many things, but that would not happen.
 
Old Jun 6, 2014 | 08:52 AM
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Didn't you at least look in the manual before calling. I agree most call centers are useless but sometimes you have to plug the TV in before calling a repairman. Being a little self sufficient never hurt anyone.
 
Old Jun 6, 2014 | 12:53 PM
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Agreed, the first thing I looked at after taking delivery of the car and getting familiar with the instrument cluster and c***pit controls was the tool kit in the frunk, including where the locking lug is. It's scary how the call center reps don't know the cars, and even some dealers' parts and service teams are clueless.
 
Old Jun 6, 2014 | 01:35 PM
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Originally Posted by CALGUY
Didn't you at least look in the manual before calling. I agree most call centers are useless but sometimes you have to plug the TV in before calling a repairman. Being a little self sufficient never hurt anyone.
Why would I want to waste my time looking in the stupid manual. I got my answer in about 5 minutes in this forum (great group of knowledgeable people). It's like my wife nagging for me to look at the map when I'm lost- why? I know where I am going.
 
Old Jun 6, 2014 | 03:05 PM
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A usability hint now that you have disclosed the secret location. Make sure the key is seated all the way and do not allow an impact wrench near it. Early keys cost around $200 to replace after a tech wipes a facet off the key, later ones $35.
 


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