That does not sound like a good product.

Bought a MaxJax and been extremely happy with mine ZERO issues. Best lifting platforms are the "arm" types. They provide the ability to adjust for weight distribution. Also, engine out requires that you remove the covers under your car. Good luck if you attempt this with a scissor lift. But again, you will not find this out until you attempt the work.

Just talked to QJ again. They stated that the jack loses strength rapidly under the first safety point. Meaning, if your like me, and you just wanted to make a quick adjustment and the car needs to be just under that firs lock point.....your screwed. The car fell flat to the ground and the lift has no power to get it off. So if the wheels had been on, it would be no problem because it would just land on the wheels. But I was sending the HREs out to get them refinished. So I just wanted to do something up in the engine bay real quick, and the wheels were not on. So unlucky for me, the car fell to the ground. You will then have to get 4 low profile jacks to barely get under the car in safe areas to lift it enough to allow the jack to move on it own with no weight to build up enough pressure to lift the car again. This to me is a major flaw and had I known it would not have purchased the jack.

Sounds like a necessary update to the instruction manual is all.

Like any other hydraulic lift or jacks. You never go underneath unless the lifts are on safety locks or on jack stands

My manual shows an older pump than what I got and the connections on the pump were different but it's just common sense putting it together

Since the pump controls the fluid to the lift using its motor and back to the reservoir using just valves (open/close), I wonder if it's a flow design concern on the valve on certain pumps.

Out of curiosity, I want to test my unit at some point to identify if it's common on all pumps.

Well drop it all the way to the ground w/o the wheels on and good luck. Be prepared to have 4 low profile jacks on hand to get it up enough to get it going.

I meant in terms of use for all customers.

Hehe. I'll just call you for help

Ah gotcha. Agreed

Just drop it all the way to the ground and drive your front wheels on to it and see if it will lift it. If not then you know what not to do.

Good idea. I'll try that tonight with wife's car.

Not true weight. Thats probably not a great test.

Planning on both front wheels on one side, using engine side for more weight.