DME Range 1-3 denied warranty
#1
DME Range 1-3 denied warranty
Sad experience for a friend. Recently purchased a CPO 06 aero kit Carrera S from a private owner out of state. Had the out of state local Porsche dealer do a PPI including, on my recommendation, running a DME. Don't know why but my friend didn't know what to read and dealer gave the car a good report. The car had been serviced there by the current and previous owners and the Carfax showed regular servicings.
Has been driving it a few weeks and hears a noise. Major transmission issue. In conjunction with this, the home dealer in Tampa runs a DME and sees some recent overrevs in the 1-3 range. Denies CPO warranty claim and so does Porsche, including denying goodwill.
This dealer was totally uncooperative and says forums like this saying Ranges 1-3 are not issues are "full of $hit".
Another piece of this -- that may get resolved -- is the dealer told Porsche the overrevs were in the 1-4 range where actually range 3 was the highest. My friend was playing with the Sport Chrono timer and trying to run some 0-60 times.
Unfortunately the DME also showed ignitions in all ranges, but not recent. Had my friend read and understood the DME he would have walked on the deal. IMO the local Porsche authorized dealer he engaged to do a PPI to protect him from just this occurrence did him wrong and should be liable somehow, especially since a DME was specifically requested. This PPI dealer should have reviewed it with him.
Any comments on this situation and about what the Tampa dealer claimed regarding ranges 1-3?
Has been driving it a few weeks and hears a noise. Major transmission issue. In conjunction with this, the home dealer in Tampa runs a DME and sees some recent overrevs in the 1-3 range. Denies CPO warranty claim and so does Porsche, including denying goodwill.
This dealer was totally uncooperative and says forums like this saying Ranges 1-3 are not issues are "full of $hit".
Another piece of this -- that may get resolved -- is the dealer told Porsche the overrevs were in the 1-4 range where actually range 3 was the highest. My friend was playing with the Sport Chrono timer and trying to run some 0-60 times.
Unfortunately the DME also showed ignitions in all ranges, but not recent. Had my friend read and understood the DME he would have walked on the deal. IMO the local Porsche authorized dealer he engaged to do a PPI to protect him from just this occurrence did him wrong and should be liable somehow, especially since a DME was specifically requested. This PPI dealer should have reviewed it with him.
Any comments on this situation and about what the Tampa dealer claimed regarding ranges 1-3?
#2
Usually, range 1-3 ignitions are not a big deal. That said, you can't purchase a CPO vehicle from a private party. It's not transferable even if a dealer does a PPI. Since it's an 06 vehicle, it may well be out of factory warranty which means your friend is out of luck. While I don't care for the dealer's apparent attitude, perhaps there's more to the story.........sorry
#4
Usually, range 1-3 ignitions are not a big deal. That said, you can't purchase a CPO vehicle from a private party. It's not transferable even if a dealer does a PPI. Since it's an 06 vehicle, it may well be out of factory warranty which means your friend is out of luck. While I don't care for the dealer's apparent attitude, perhaps there's more to the story.........sorry
The story is contradictory. At first you said ignitions only 1-3, then later you say it had ignitions in all ranges that happened a while ago. Was there a phony DME report or a DME report with 1-6 ignitions. If there were, then the PPI should have told the future owner that the car is likely not to have a CPO warranty. Ignorance is to blame here, the question is whose and is there associated liability.
Last edited by ryem3; 12-16-2010 at 08:30 PM.
#5
While I am fairly new to the 911's, I have been searching and talking to a few dealers and everyone has told me the following: Any over rev's higher that a range 2 will void the warranty and make a vehicle not eligible for a CPO.
Is it possible the dealer and the owner were in on the deal together? Did the seller unload the 06 in order to get a newer vehicle from the dealer?
It does not look good for the owner.
Is it possible the dealer and the owner were in on the deal together? Did the seller unload the 06 in order to get a newer vehicle from the dealer?
It does not look good for the owner.
#6
Usually, range 1-3 ignitions are not a big deal. That said, you can't purchase a CPO vehicle from a private party. It's not transferable even if a dealer does a PPI. Since it's an 06 vehicle, it may well be out of factory warranty which means your friend is out of luck.
Cpo is transferrable via private sale. You just need to file the paperwork with Pna.
#7
Sorry, CPOs are fully transferable among private parties. CPOs are no longer valid if the car is resold by a dealer, either Porsche or independent. This sounds like a lack of complete information. If the PPI was provided and the DME showed range 6 ignitions, the warranty was likely invalidated. If the dealer that did the PPI substantiated that the warranty is valid, they should be sued. It doesn't sound like that is the case.
The story is contradictory. At first you said ignitions only 1-3, then later you say it had ignitions in all ranges that happened a while ago. Was there a phony DME report or a DME report with 1-6 ignitions. If there were, then the PPI should have told the future owner that the car is likely not to have a CPO warranty. Ignorance is to blame here, the question is whose and is there associated liability.
The story is contradictory. At first you said ignitions only 1-3, then later you say it had ignitions in all ranges that happened a while ago. Was there a phony DME report or a DME report with 1-6 ignitions. If there were, then the PPI should have told the future owner that the car is likely not to have a CPO warranty. Ignorance is to blame here, the question is whose and is there associated liability.
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#8
Sad experience for a friend. Recently purchased a CPO 06 aero kit Carrera S from a private owner out of state. Had the out of state local Porsche dealer do a PPI including, on my recommendation, running a DME. Don't know why but my friend didn't know what to read and dealer gave the car a good report. The car had been serviced there by the current and previous owners and the Carfax showed regular servicings.
Has been driving it a few weeks and hears a noise. Major transmission issue. In conjunction with this, the home dealer in Tampa runs a DME and sees some recent overrevs in the 1-3 range. Denies CPO warranty claim and so does Porsche, including denying goodwill.
This dealer was totally uncooperative and says forums like this saying Ranges 1-3 are not issues are "full of $hit".
Another piece of this -- that may get resolved -- is the dealer told Porsche the overrevs were in the 1-4 range where actually range 3 was the highest. My friend was playing with the Sport Chrono timer and trying to run some 0-60 times.
Unfortunately the DME also showed ignitions in all ranges, but not recent. Had my friend read and understood the DME he would have walked on the deal. IMO the local Porsche authorized dealer he engaged to do a PPI to protect him from just this occurrence did him wrong and should be liable somehow, especially since a DME was specifically requested. This PPI dealer should have reviewed it with him.
Any comments on this situation and about what the Tampa dealer claimed regarding ranges 1-3?
Has been driving it a few weeks and hears a noise. Major transmission issue. In conjunction with this, the home dealer in Tampa runs a DME and sees some recent overrevs in the 1-3 range. Denies CPO warranty claim and so does Porsche, including denying goodwill.
This dealer was totally uncooperative and says forums like this saying Ranges 1-3 are not issues are "full of $hit".
Another piece of this -- that may get resolved -- is the dealer told Porsche the overrevs were in the 1-4 range where actually range 3 was the highest. My friend was playing with the Sport Chrono timer and trying to run some 0-60 times.
Unfortunately the DME also showed ignitions in all ranges, but not recent. Had my friend read and understood the DME he would have walked on the deal. IMO the local Porsche authorized dealer he engaged to do a PPI to protect him from just this occurrence did him wrong and should be liable somehow, especially since a DME was specifically requested. This PPI dealer should have reviewed it with him.
Any comments on this situation and about what the Tampa dealer claimed regarding ranges 1-3?
If his current DME does match to what was before and indeed does show only 1-3 ranges then he should fight with PCNA and try to escalate this.
from devil advocate perspective DME readings alone hardly could be a sole reason to deny a warranty claim, and usually in such cases whole picture may be more complicated.
#10
While I am fairly new to the 911's, I have been searching and talking to a few dealers and everyone has told me the following: Any over rev's higher that a range 2 will void the warranty and make a vehicle not eligible for a CPO.
Is it possible the dealer and the owner were in on the deal together? Did the seller unload the 06 in order to get a newer vehicle from the dealer?
It does not look good for the owner.
Is it possible the dealer and the owner were in on the deal together? Did the seller unload the 06 in order to get a newer vehicle from the dealer?
It does not look good for the owner.
#11
CPO is transferable from private party.
The warranty is on the car. Not the owner.
You don't need to file paperwork with Porsche.
I know this from experience.
I bought my car from a private party with remaining CPO.
I have no special paperwork. My dealer sees it on their dealer network information system.
My dealer has honored the CPO warranty on my car.
Porsche covered my engine replacement under the CPO.
The car had over revs in ranges 1-4.
Quite a few in 1-3. Very few in 4.
I had a PPI DME report that showed that the previous owner was the one that did all the over revs. The dealer even told Porsche that I DE the car.
I now have a new engine with a 2 year warranty.
The warranty is on the car. Not the owner.
You don't need to file paperwork with Porsche.
I know this from experience.
I bought my car from a private party with remaining CPO.
I have no special paperwork. My dealer sees it on their dealer network information system.
My dealer has honored the CPO warranty on my car.
Porsche covered my engine replacement under the CPO.
The car had over revs in ranges 1-4.
Quite a few in 1-3. Very few in 4.
I had a PPI DME report that showed that the previous owner was the one that did all the over revs. The dealer even told Porsche that I DE the car.
I now have a new engine with a 2 year warranty.
#13
CPO is transferable from private party.
The warranty is on the car. Not the owner.
You don't need to file paperwork with Porsche.
I know this from experience.
I bought my car from a private party with remaining CPO.
I have no special paperwork. My dealer sees it on their dealer network information system.
My dealer has honored the CPO warranty on my car.
The warranty is on the car. Not the owner.
You don't need to file paperwork with Porsche.
I know this from experience.
I bought my car from a private party with remaining CPO.
I have no special paperwork. My dealer sees it on their dealer network information system.
My dealer has honored the CPO warranty on my car.
#15
The hour readout only tells the engine hour of the last over rev so if there are 500 range 1 over revs at hour 300 all you know for sure is that an over rev occurred at that hour just not how many - all could have happened then or just some. Just be sure to get a dme readout before you buy to establish a baseline and whether over revs existed pre purchase.