What would you think or do, if you find out after purchase of car, that it had been re-sprayed on one side, front panel, door and rear panel because of chips and dealer did not disclosed the paint work, even though you ask prior to purchase for any paint or damage.

 

First question, do you have it in writing? Second, how long has it been since the purchase? Third, what do you want in the way of compensation? With those answers in mind I would make an appointment with the GM and the person that sold the car to you. I wouldn't confront the salesman one on one.

 

Hello Alan its been 26 days and I don't have it in writing, as far as compensation I don't know thats why I wanted to get some opinions first, if you guys would make a big deal or just be carefull the next time, also is this going to diminished the value a lot?

 

does it look bad?

 

Not at all, you can't tell, only noticed because I was on the under carriage looking around and it was a little bit of respray under the rocker

 

If it doesn't look bad (you didn't notice it when you first bought the car, right?) then the best you could hope for is maybe a break on an oil change or some other service. I strongly doubt the dealer is going to give you any of your money back, even if they didn't bother to tell you about the re-spray, assuming it was known to them (how do you prove they knew unless they did the re-spray themselves?). The time between purchase and you realizing the panels were re-sprayed is probably their out.

I once bought a Mustang GT that was supposed to come with deal-supplied pin striping but didn't. When I realized it was on the option sheet I went back to the dealer to settle up on the $30 option I was supposed to get, but didn't. Once the paperwork was signed and sent off the the bank, they wouldn't change anything. I ended up walking out with $30 worth of Ford Motorcraft oil filters.

 

I think I'd do more investigation first.
A complete side re-spray due to 'chips' sounds suspect. One side got chipped, the other not? I guess that's possible if it went for a little sideways off-road excursion. Or if the neighbor's lawn mower mistakenly chewed into their pebble driveway.
Who did the work? When? Is it represented on the maintenance logs?
It might be well worth paying a pro to look very hard at it.
Also -
What are the specifics of the deal?
Porsche dealer sale? Independent?
How was the car represented? (Pristine / no issues, or was it a 'good deal'?)
What specifically did you ask? When? And what were you told / by whom?
Did you get a Carfax / similar? Inspection?

For me, a lie is a lie. But some other factors may influence what if anything is a reasonable request for redress.

 

It was a dealer vehicle and my sales guy is the one that always helps me, I did ask him prior to purchase if any vehicle damage an he said, he is a real nice guy he call me in fact sayimg that he was not aware because they get cara from pcna and if there is damae they have to sign something before buyong the car the vehicle, he mentioned something that if I was not happy I could get a trade in or so, but it was a good idea talk to the manager, what u guys think

 

I'd want them to come clean - but can you trust them at this point? Some people on this site have posted that body damage is worth 10% of value. Given the a#al-retentive nature of many of the folks on this board (just saying), I wouldn't doubt that estimate.

Was your deal 10% below market?

When you sell, you're going to tell prospective buyers about this - what are they going to say?

I'd be concerned.

 

I think it's more likely the car was side swiped with another object, like another car or bushes. There is no such thing as rock chips on 1 side.

Under law, the seller has to disclose any damage that he is aware of if you ask. If you have proof that he is aware of the damage, then the car would have to be taken back or traded with another. Even if it's not known to him, he has some obligation to compensate you for selling you a repainted car.

I would order up carfax if the car is used. If it's new, then dealer should give you a new car. I would also look behind the wheel liners to make sure your fenders are not damaged in a bigger accident. If it's just a repaint, then it's just a few grand off of your resale. If there is an accident history, I would definitely not keep the car.

 

Quick question - how old are you? I don't mean to be offensive - I'm just curious. I get the sense from your posts that you are very young. What dealer did you buy your car from?

BTW - I don't believe a single thing any dealer says ever - no matter how nice I think they are. Dealers have proven time and again that they will screw you to get the deal done. Hence - run the Carfax, use your own paint meter, take it somewhere else for a PPI, whatever it takes.

If it ain't in writing, you have zero recourse.

 

Can the dealer, if willing of course, change the repainted panels to factory painted ones ordered from Porsche i.e. order factory painted parts to repalce the panels affected? Or is this not an option?


Jon

 

firts of all thanks for the help, I always get good help on this forum..
second I don't think paying 64k and having a brake on an oil change will make this right, now I am going to be obsessed thinking my car has paint all over on one side and if in one year or future I want to sell it, I would have to deal with some picky owner ( I think its fair when paying that amount of money) to be concerned of what you are getting of future investment..

Leftlane don't worry.. I am 29 but I prefer not to say dealer name right now.. it is in Dallas..
Im thinking of going tomorrow and speak to the used cars manager, I think this is not honest . I do sell and I don't tell people, ups I didn't know it was there, its my responsability to make sure everything is right, so I wont have a complaint and get a happy customer.. if something is wrong, and if they don't like it, I would make it right even if its not my fault..customer is always right...

in this case I ask, ok maybe I don't have it in writing I had text messages but I erased them.. I still think its not honest and if they were not aware who ever sold the car to them, if it was PCNA then they are full of S**&.. for selling a car like that and not disclosing the problem..

 

I think it was an ok deal, but not -10% below market, that change everything, I don't want to be having a headache on the future..
and for sure I will have to tell the customer, probably he would look for something else unless its a good deal.. in my case I would look for something else, since I am picky..

 

...or you could just enjoy your car and not waste too many cycles on this. It may not be worth it past a learning experience. If the car is CPO'd and the warranty will cover bad paint, maybe it is no big deal.

I'd certainly try to understand how the dealer gets a car and doesn't notice this during an inspection. But before you spend a lot of time on it, think about what the result is you are looking for - really - and will going after it be better for you or a can of worms.