Originally Posted by Flatty

Who knows... How much did you wait since you asked for a refund and you placed the claim with your credit card? Maybe you didn't wait long enough to see if they were doing the right thing. I had to wait well over 7 weeks with the European purse store.

Edit: I was just too curious about this, went to bigcommerce FAQ section and found some useful info (check link). Apparently If you place an order and ask the vender to refund your money too soon, that can cause the refund to take longer than expected to process (crazy!)

Originally Posted by inject

The refund never came through, just buy your buttons from Rock Auto for less than $60.00.