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Evoms quality...what do you thnik?

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Old Feb 13, 2007 | 12:08 PM
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Angry Evoms quality...what do you thnik?

Hi! Like 2 months ago I bought the Evoms Stage 4 and the CF mirrors....
and all I have is problems!!!!
first....the Airbox filter comes incomplete and the quality suks!!!!!
second....my CF mirros are for 996 and I have a 997....I send it to Evoms like a month and stil waiting....
and now....my exhaust spit like some dust...brilliant dust and I send 2 Emails to Evoms and nothing!!!!!!!!!

what do you think?
I thought Evoms was a great tuner.....but not....
what a waste of money!!!!!!!
 
Old Feb 13, 2007 | 03:21 PM
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flames

I hope I dont get flamed for this since they are a major sponsor but I have to say that EVOMS service sucks. The products are are ok, over priced but thats what you get when you drive a P-car.

I have had many problems with their customer service. Everything was taken cared off when said and done but alittle disappointed with the compnay in the end
 
Old Feb 13, 2007 | 04:37 PM
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Paris_Carrera S, I tried contacting you directly today via email in regards to your performance issues and I have not received a reply. Our time difference may create a delay in our correspondence. I reviewed all of the emails that I have received from you and I did not see any questions or comments regarding problems with performance. I know we ran into a problem with the wrong parts being sent out, but as per my last email to you I am waiting on the right parts to come in so that I can correctly fill your order. Unfortunately we have been experiencing longer than expected delays with our 997 Carbon fiber side mirrors. That is what has been holding up the completion of your order. Getting back to your performance problems, we pride ourselves with our level of support, and I am sorry if you feel that we have fallen short. As I said before there was no correspondence to me about those problems. Please contact me via phone or email and we will promptly take care of any problems you may have.

And just so you all know, there are three main contacts here at Evolution Motorsports that you can reach for ANY Porsche related questions, comments, or concerns. There is me (Nate Mirand nmirand@evoms.com), Mike Myers (mmyers@evoms.com), and our General Manager Dan McGuire (dan@evoms.com). Between the three of us there should always be someone available for assistance.

There has been some definite growing pains realized from moving into a much larger facility, but we have tried to maintain the same level of support and service throughout the mayhem that was involved in moving from facility to facility. If some of you have experienced unacceptable support or service I truly apologize, we honestly value each one of our customers and we want to maintain a positive relationship with everyone who purchases through us or our dealer network. Once again, any complaints or comments can be sent directly to our General Manager Dan McGuire (dan@evoms.com).

Thank You
 
Old Feb 13, 2007 | 04:52 PM
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I am wondering; whats wrong with your intake??

Just to give my own experience .. I picked up two evo intakes (997 / 997s) a couple weeks back ... I am very satisfied with the service and quality of EVO. I had a small issue with the install and I got ahold of the support people within minutes of calling (from Kuwait).

I am even thinking about getting the big brake kit and supercharger (provided i can find a good installer) from them.
 
Old Feb 13, 2007 | 05:17 PM
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Originally Posted by mishref
I am wondering; whats wrong with your intake??

Just to give my own experience .. I picked up two evo intakes (997 / 997s) a couple weeks back ... I am very satisfied with the service and quality of EVO. I had a small issue with the install and I got ahold of the support people within minutes of calling (from Kuwait).

I am even thinking about getting the big brake kit and supercharger (provided i can find a good installer) from them.
Glad to hear that you are satisfied, I believe with Paris_Carrera we mistakenly sent the intake without the mounting kit so he couldn't actually mount the intake to the car. There wasn't anything physically wrong with the system it was just a shipping related error.

Where are you located? I have a laundry list of installers all over the country. Thank you for your feedback!
 
Old Feb 13, 2007 | 05:39 PM
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I bought the EVO front mount IC for my A4 which has been pretty flawless besides requiring what I thought was a little more bumper liposuction than advertised, but nothing to get upset over. My shop also couldn't get ahold of them for days on relocating the air pump, even though a bracket did come with the kit, not blaming anyone for this one really, still just confused.

Unfortunately for EVO I tried contacting via PM about getting their turbo kit for my car (because it was not on their site anymore) with no avail.

Overall my experience was OK, I'm extremely happy with the product, service lacked a little but I would do bussiness with them again.
 
Old Feb 13, 2007 | 05:53 PM
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I understand no company is perfect, but I have to say that my experience with them has been. My supercharger is phenomenal, the quality is awesome and looks OEM, and the power is linear and incredible. I couldn't be happier. I continue to be extremely impressed with EVOMS, their company, and their products. And every time I drive my car I am amazed at the bulletproof power.

I recommend EVOMS to anyone who will listen, as well as the guys at Imagine Auto in Kansas City who did my installation. Both are simply phenomenal in my opinion.
 
Old Feb 13, 2007 | 06:46 PM
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Originally Posted by Nate@EVO
Paris_Carrera S, I tried contacting you directly today via email in regards to your performance issues and I have not received a reply. Our time difference may create a delay in our correspondence. I reviewed all of the emails that I have received from you and I did not see any questions or comments regarding problems with performance. I know we ran into a problem with the wrong parts being sent out, but as per my last email to you I am waiting on the right parts to come in so that I can correctly fill your order. Unfortunately we have been experiencing longer than expected delays with our 997 Carbon fiber side mirrors. That is what has been holding up the completion of your order. Getting back to your performance problems, we pride ourselves with our level of support, and I am sorry if you feel that we have fallen short. As I said before there was no correspondence to me about those problems. Please contact me via phone or email and we will promptly take care of any problems you may have.

And just so you all know, there are three main contacts here at Evolution Motorsports that you can reach for ANY Porsche related questions, comments, or concerns. There is me (Nate Mirand nmirand@evoms.com), Mike Myers (mmyers@evoms.com), and our General Manager Dan McGuire (dan@evoms.com). Between the three of us there should always be someone available for assistance.

There has been some definite growing pains realized from moving into a much larger facility, but we have tried to maintain the same level of support and service throughout the mayhem that was involved in moving from facility to facility. If some of you have experienced unacceptable support or service I truly apologize, we honestly value each one of our customers and we want to maintain a positive relationship with everyone who purchases through us or our dealer network. Once again, any complaints or comments can be sent directly to our General Manager Dan McGuire (dan@evoms.com).

Thank You
Hi Nate.....first I want to say sorry because I was very rude....
and is true we are in diferents parts of the world...so is very dificult to comunicate....
we all are humans...we can make some mistakes....sorry.
 
Old Feb 13, 2007 | 06:54 PM
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Originally Posted by MexicoBlue
I understand no company is perfect, but I have to say that my experience with them has been. My supercharger is phenomenal, the quality is awesome and looks OEM, and the power is linear and incredible. I couldn't be happier. I continue to be extremely impressed with EVOMS, their company, and their products. And every time I drive my car I am amazed at the bulletproof power.

I recommend EVOMS to anyone who will listen, as well as the guys at Imagine Auto in Kansas City who did my installation. Both are simply phenomenal in my opinion.
Are you a paid spokesman?

Byron
 
Old Feb 13, 2007 | 06:57 PM
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I've had nothing but good experiences with EVO and have had their intake, Supercharger kit, short shift kit, pedals, CF mirrors and probably more to come. All the products have been high quality, well thought out and have exceeded my expectations performance wise. I recently dropped in while in Phoenix on business and Nate and team were very willing to spend time with me giving me the cook's tour. Great folks IMHO.

I have products from other vendors/manufacturers on my car and have no financial or other relationship with EVOMS
 

Last edited by 58spdstr; Feb 13, 2007 at 07:00 PM.
Old Feb 13, 2007 | 07:15 PM
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Originally Posted by Paris_CarreraS
Hi Nate.....first I want to say sorry because I was very rude....
and is true we are in diferents parts of the world...so is very dificult to comunicate....
we all are humans...we can make some mistakes....sorry.
No problem, my #1 concern is to make sure that my customers are taken care of and if there is every anything that I can do for you please don't hesitate to contact me directly. I do apologize that you have been having some issues with your components. Please email me at nmirand@evoms.com and explain what you are experiencing and I will see what I can do to help remedy the situation.

Thanks to all of you who have voiced your feedback about your experience with us. Most of the time you never hear about the satisfied customer, just the dis-satisfied. It is nice to hear follow-ups from you guys.
 
Old Feb 13, 2007 | 07:29 PM
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Originally Posted by Nate@EVO
No problem, my #1 concern is to make sure that my customers are taken care of and if there is every anything that I can do for you please don't hesitate to contact me directly. I do apologize that you have been having some issues with your components. Please email me at nmirand@evoms.com and explain what you are experiencing and I will see what I can do to help remedy the situation.

Thanks to all of you who have voiced your feedback about your experience with us. Most of the time you never hear about the satisfied customer, just the dis-satisfied. It is nice to hear follow-ups from you guys.
Thanks Nate! and sorry again....
it was not my intention to talk bad about your reputation....I did it...but sorry again...
 
Old Feb 13, 2007 | 07:31 PM
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I purchased an airbox for a 997S and have had no problems with it in 8000 miles of usage. Also have the CF front strut brace, which is very high quality.
 
Old Feb 13, 2007 | 07:59 PM
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I too am a satisfied EVOMS customer. I have bought many products from them and have had great service and support. Thanks Todd and Evoms!
 
Old Feb 13, 2007 | 08:24 PM
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Originally Posted by buddyg
I too am a satisfied EVOMS customer. I have bought many products from them and have had great service and support. Thanks Todd and Evoms!
Ditto,I have had their gt640,gt700, and now a custom gt 800.Their quality,workmanship,and customer service are second to none.Oh did I mention I am a picky S.O.B.Great bunch of guys you wouldn't mind sharing a beer with.They will make it right.
 


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