To All:

You may remember the thread I started about 360 not providing the best customer service for me. I wanted to know that Jordan and 360 came through for me, and provided me with an excellent product (albeit sightly delayed) and I am happy with how things turned out.

Jordan after we spoke went out of his way to make things right, and more than compensated me for the frustrations that I had.

We are still working on getting some things on the rims just right since these are the first set he's made for an RS4, but at this point I am sure things will work out just fine.

To everyone that said they wouldn't buy from 360 because of my experience, I would suggest that although the whole ordeal was drawn out and unnecessary I would not hesitate to at least give Jordan a call and speak with him. I think they have more than learned what they did wrong in my situation, and have seen a vast improvement in service. I will admit I am a demanding customer, and not always easy to please, but I am satisfied with how things turned out.


I'll attach a picture for everyones enjoyment (I'm not sold on the gunmetal centers, but that was my choice, I may be having them refinished in a brushed look)



Thanks to all that came to defend me, and to everyone that didn't always side with me. Things worked out in the end, and I want to do my part to make sure everyone knew.

~ Jason
07 Ibis RS4

 

Jason,

Those wheels look amazing on the car. Thanks for your post regards to the Ibis. I'm in love with the color but the slight difference in the bumper color is driving me insane. Not to hijack your thread but is it as noticable on your car as the pictures of the one I'm about to pick up that I posted in this thread?

https://www.6speedonline.com/forums/...d.php?t=137355

 

Yeah, I actually replied to you on AW (User name JMG)...So yes, it drives me nuts too...I have been waiting 6 months to get a regional service advisor out to look at my car.

 

Did you notice it when you took delivery of the car?

 

Not the day of (over excited maybe) but very shortly there after...It's easier to see in shaded light, but in direct sunlight it's not quite as bad.

 

Jason,

Thank you for the post. I'm glad everything worked out finally, even though we have a few issues to clear up I think you know by now that we'll get it done without question. We'll always be here for you, and all of our customers now and down the road should you have any issues. As I've stated before, 360 is a new, and fast growing company and we are working hard to provide the best service and quality that we possibly can.

Thank You for your business Jason, we truly appreciate it!

Jordan

 

Wow that thing looks hot with the new wheels!

 

A quick interior pic...

 

Love the seats.

 

yummmm, euro seats and push start, very nice!

 

WOW! That car looks amazing..

First of all, an IBIS RS4 is my FAVORITE, but those wheels are perfect for the car!

Glad everything worked out in the end

 

what a sick car!!

 

I am impressed!! How did you get those seats? If I'm not mistaken, they cost around 5k

 

a piece....

They were imported from Germany, have some family that lives there.

 

hi hi hi