Hello everyone,


what would you guys do, if you eye spot some oil near your A/C compressor.. but dealer tells you if its not dripping it can't be covered but you do actually have some oil around the area forming a coat.


btw, a Tech told me that they have been instructed not to do anything if its not dripping, great warranty from Porsche..

 

Go to another dealer perhaps? Or get PCNA involved....

 

They all are advice by the same idiot Regional Rep and Porsche, all local dealers, To not touch anything if you don't have any leak in to the bottom
Clearly some oil building up, confirmed by the tech but he told me his words, that Porsche won't pay the dealer if they replaced something and nothing can be done if you don't have a drip on the floor

 

Ridiculous. I had a similar issue with my 2013 C2S and the tire sensors. The Front/Left sensor was faulty and would fluctuate between 15psi and 40psi at any given minute. After three (3) trips to the dealer, the SA confirmed that PCNA wasn't going to allow them to change it because their internal testers could not confirm an issue with the unit itself.

I've had this happen a few times when I've brought up issues (potential issues, theoretical issues, etc.) when saying something to my SA. Their approach to everything is that, sadly, Porsche will not allow a change under warranty unless the part is already broken and/or has obviously failed (not failing, but failed).

 

So they would rather see you stranded on the road when the failing part finally fails - and you know it is not going to fail unless it is raining or snowing and you are 40 miles or more from the nearest dealer. So much for being pro-active and setting your customers' fears at ease. Such a failed business model - I am surprised they rate so high in JD Powers customer surveys.

 

Have you tried getting a second opinion from an Indi shop.

 

I've been thinking of having my rough idle checked at Indi shop, since I keep getting the same BS normal operation as others, btw not true tech did a test on a similar car and idle was perfect not like mine but again Porsche policy.

I asked why the formation of oil from the A/C comp.. The Tech And S.A told me that its normal operation and some leakage its to be expected ? s:

 

add oil to the oil if you catch my drift.

 

I sometimes have luck asking dealers to "Goodwill" these repairs. It helps if you are a source of referrals. Dealers budget for Goodwills. Sometimes they split the cost with manufacturers. The word "Goodwill" seems to strike a note with Service Management at times.

Good luck.

 

Yeah but Goodwill that'swhen you run out of warranty