I have the Dension 500 installed with the Bluetooth addition. I have having an issue with call quality when I use the bluetooth in my car. The microphone is clipped to the sun-visor, so there should not be a problem picking up my voice. Any time I use the system to answer or make a call the person on the other end of the phone has a VERY hard time hearing and understand me. Anyone have this issue with their Dension Bluetooth? Any advice for a fix or an improvement? Getting very frustrated....

 

Did you try adjusting the mic or speaker volume of the BTA1500?

 

no, how is that done?

 

Here is link to the instructions.

http://dension.com/index.php?pageID=13&articleID=99

 

Thanks I will give it a try. Looks like I also need to download the firmware

 

Depending on when you bought the unit, you might not have too. It worked for me right out of the box and I got mine at the end of November. Use the PCM to input the digits, push the send button above the number pad and wait, in about 5 to 10 seconds the digits disappears and it is set.

Good luck.

 

push the send button above the number pad? I don't see a send button on my PCM....

 

where can we find the bt1500 firmware? I usually go to bumperplugs, and I have the latest firmware for the gw500.

 

Read this, then click the link in the article:
http://dension.com/index.php?pageID=13&articleID=58
You're welcome
CATTMAN

 

Thx for the link cattman. I tried the files but maybe my bta1500 is too old. When I try and dial the ***12 code, it actually does dial on my phone as opposed to just changing a setting in the system.

 

The next logical step would be to contact Dension's helpdesk. They'll get back to you in a day or two, and will likely as for a pic of your unit and bar code. If it's an old unit, they may send you a new one.
CATTMAN

 

have you fixed it?