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IMS failure on way to trade for 991S!!!!

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Old Apr 17, 2013 | 06:08 PM
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IMS failure on way to trade for 991S!!!!

I am physically sick. Just got word from Bergstrom Porsche in Appleton, WI confirming an IMS bearing failure on my 05 997S. I was driving it up to Bergstrom Porsche to trade for a beautiful 991S. I am 16 days!! out of my Porsche CPO warranty with only 23,580miles!! They are contacting Porsche NA in the morning. General Sales manager Bob Simon has been terrific. I was 460 miles into my 630 mile drive when stopping to pay a toll at the Eden Spur Toll on I94 just north of Chicago I heard the awful clunking of metal. Like nuts and bolts banging around in the engine. I immediately pulled over and shut it down. I get out and look under the car and nothing looks amiss but then comes a stream of oil and it doesn't stop. I called Bergstrom to tell them that I had a mechanical problem and they paid to have it towed the final 170 miles.

Bob @ Bergstrom gave me a loaner Cayenne S Hybrid and guided me to a nice hotel. I flew home today to wait for what happens next. I really am hoping for a good out come here. I guess I am looking for words of encouragement. Please Porsche help a loyal customer realize another dream. Here is the beauty that is waiting for me. Oh how I wanted to leave there in it yesterday.

My gut tells me things will be ok. I hope.
 
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Last edited by Cutters68; Apr 17, 2013 at 06:13 PM.
Old Apr 17, 2013 | 06:20 PM
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I am new to this forum (recently purchased a 997S) and I must say that "I feel for you" that is a tough deal to be in right now. I hope it all works out for you. Hopefully you'll be in your 991 by this weekend.
 
Old Apr 17, 2013 | 06:31 PM
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Quite the story. I guess there only two outcomes. Hopefully, you come home with a beautiful 991, headache free.

Good luck, enjoy and keep posted.
 
Old Apr 17, 2013 | 06:36 PM
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I would think Porsche would take care of you here.
 
Old Apr 17, 2013 | 06:44 PM
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Have your Porsche dealer check to see if your VIN is part of the IMS failure 'Class Action'. If an IMS failure occurs before 10 yrs of the in-service date it's my understanding that Porsche will provide some sort of compensation to replace the motor. I believe it has to be an early build 997 to qualify. I think my 997S is covered as it had a very early build date (August 2004).

Refer to this thread for more details . . . http://forums.rennlist.com/rennforum...-mar-12-a.html

Good luck . . . .
 
Old Apr 17, 2013 | 06:52 PM
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Looks terminal.

Bright side, sweet silver 991.

OR, a low milage Turbo!
 
Old Apr 17, 2013 | 07:02 PM
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I know cases like these are rare, but this was the main reason I couldn't do a 997.1 when I was searching for a car. I hope it all works out in your favor! Best of luck!
 
Old Apr 17, 2013 | 07:29 PM
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On the bright side......the dealer will be trying it's hardest to get it fixed under warranty! After all,with it fixed,they will make money on that new car!

Wishing you the BEST outcome!

Cheers,

Stacy
 
Old Apr 17, 2013 | 07:46 PM
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I think you'll be fine in the end. You are under the best circumstances for a IMS failure. You are barely out of your CPO warranty period and there are stories of Porsche covering the IMS out of good will for those whose warranty just ended. Secondly, you're trading in for another Porsche so that just helps your case out since its money back in their pockets.
 
Old Apr 17, 2013 | 10:44 PM
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Originally Posted by v35
I think you'll be fine in the end. You are under the best circumstances for a IMS failure. You are barely out of your CPO warranty period and there are stories of Porsche covering the IMS out of good will for those whose warranty just ended. Secondly, you're trading in for another Porsche so that just helps your case out since its money back in their pockets.
^+1 on that! I hope it works out and I cannot imagine how terrible that must have felt. Wow.
 
Old Apr 17, 2013 | 11:23 PM
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Ouch! sorry to hear, that must be a horrible feeling. Hope the PNA makes the right decision and fix it for you.
 
Old Apr 17, 2013 | 11:43 PM
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Really sorry to hear this dude...hope they take care of you. All the best and chin up!
 
Old Apr 18, 2013 | 12:21 AM
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Originally Posted by 911Stud
I know cases like these are rare, but this was the main reason I couldn't do a 997.1 when I was searching for a car. I hope it all works out in your favor! Best of luck!
Out of ALL the 997.1's on the road what do you think the percentage of IMS failures there are? I bet its not 3%, maybe I am way off. Either way the number is extremely small I think.
 
Old Apr 18, 2013 | 02:00 AM
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From all the way over here in Singapore, nearly 20,000kms away, my heart sank when I read this.
Hope it gets sorted for you....
 
Old Apr 18, 2013 | 05:06 AM
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Thanks for all the encouragement! Exactly what I needed to hear. I will let you know how things go. I just can't stop thinking about it. I hope PCNA responds quickly and of course favorably.
 


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