Body shop drama
#1
Body shop drama
I won't bore you with all the details, but lets just say a noted body shop in Birmingham has had my car for over 8 weeks (told me 3 to fix) and they had the parts (LH fender, bumper & hood) before I dropped off the car.
Was told 3 different times the car was going to paint, each time there was a reason it did not go the time before. Last time, they could not get the paint to match and had a paint rep in (2 weeks ago) and he basically told me not to call again and he would call me.
Then yesterday, I am talking to a woman I work with and she told me she took her car there and they were almost 2 weeks late getting it back to her, the reason 'Could not get the paint to match' .
Is this normal for highend shops to take this long?
Should note there was about 15-20 cars there when I dropped it off, kind of thinking I might need to take legal recourse soon.
Was told 3 different times the car was going to paint, each time there was a reason it did not go the time before. Last time, they could not get the paint to match and had a paint rep in (2 weeks ago) and he basically told me not to call again and he would call me.
Then yesterday, I am talking to a woman I work with and she told me she took her car there and they were almost 2 weeks late getting it back to her, the reason 'Could not get the paint to match' .
Is this normal for highend shops to take this long?
Should note there was about 15-20 cars there when I dropped it off, kind of thinking I might need to take legal recourse soon.
#2
If the shop can't get the paint to match, they shouldn't be working on the car.
Birmingham, AL? Is the shop authorized by AML to do repairs? I used a shop on the north side of Atlanta that did a really good job, might be within range for you if you're that upset.
You can use time to repair in your favor, depending on your state laws.
Lots of things can come into play for leverage that you can use.
Birmingham, AL? Is the shop authorized by AML to do repairs? I used a shop on the north side of Atlanta that did a really good job, might be within range for you if you're that upset.
You can use time to repair in your favor, depending on your state laws.
Lots of things can come into play for leverage that you can use.
#4
What's good about that if they have been screwing around with your car for two months and then tell you to **** off?
Is there an insurance company involved?
If not, I'd back up a ramp truck, load her up and tell them to eat the cost of the parts.
Is there an insurance company involved?
If not, I'd back up a ramp truck, load her up and tell them to eat the cost of the parts.
#5
RandyB
I live in Birmingham, AL as well and believe I know the shop you are speaking of that tailors to Mercedes. I had them do body work to a Mercedes I owned and also a BMW. This was years ago and I remember getting the "runaround" but I do recall the work was well done once completed.
You story sounds stressful and hopefully all turns out well
Best of luck
I live in Birmingham, AL as well and believe I know the shop you are speaking of that tailors to Mercedes. I had them do body work to a Mercedes I owned and also a BMW. This was years ago and I remember getting the "runaround" but I do recall the work was well done once completed.
You story sounds stressful and hopefully all turns out well
Best of luck
#7
That's who I used, they were great
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#9
The shop I took mine too, has an N400, 2 Gallardo's and several others, hence why I took it there. Just wish I could get a straight HONEST answer, instead of bull$H1t.
I HATE to be lied too, especially when I know they are lying.
#12
Because AM paints are so complex and nuanced. My V8VS is Lightning Silver, and it has many different color metal specs/ flakes in it, that it's almost iridescent and changes color in light. In some light it just looks silver, sometimes, gray, sometimes light blue, and sometimes even violet. Do an image search on Aston Martin lightning silver and you'll see what seem to be several different colors depending on the light and the angle.
CATTMAN
CATTMAN
#14
bryanm@magnumcollision.com
#15
I talked to Mike the owner and he has been very responsive.
Another note, called current body shop and told them I was picking up my car. 10 minutes later the shop calls baxk and said car is disassembled and being painted and I should have my car back by next week.
Funny how when you put pressure on, things start happening. Anyway, one way or another I will pick up my car next Friday.
Owned my car little over 6 months and have had it in my possession exactly 11 weeks.
Another note, called current body shop and told them I was picking up my car. 10 minutes later the shop calls baxk and said car is disassembled and being painted and I should have my car back by next week.
Funny how when you put pressure on, things start happening. Anyway, one way or another I will pick up my car next Friday.
Owned my car little over 6 months and have had it in my possession exactly 11 weeks.