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Update, fuse slot for center stack had a pin pushed back inward. It appears it was making sporatic contact with the fuse. Possibly from work done by someone under first ownership as the car had a history of display issues. Car reportedly fixed and I should have it back in a couple of days. Things are looking up.
This kind of fault is the toughest one for dealer techs. They are trained to read fault codes, then replace parts associated with that/those faults. They have far less training in true diagnosis and fault chasing which often ends up to be cable/harness related. Not their fault, just how they're trained.
But, glad they got there for you. Hope you find yourself back in your fully functional car very soon!
Car is home and it is like having a new car after two months. On an ironic side I originally setup an appointment because the driver side window sometimes got wonky and would no got or go up half way and come back on its own or click almost anytime it past the half way point. It was after the scheduling the appointment that the nav and sound went out. Appears they forgot to address the window issue. Oh dread. Phoning the dealer tomorrow. I know they must be sick of my car. Yuck
Not out the woods yet. After getting the car back the usb ports are dead. No power nor connectivity. Bluetooth media not available. Wish we had never invented all this technology then I would not be missing the features. Back to AM Monday for their thoughts.
So sorry this is happening for you. I know how frustrating it can be when a problem becomes chronic.
I am kinda with you on the tech. At least the infotainment tech. I'm OK with all the rest, but from my Bentley to my AMG GT to my DB11, I find I can only use probably about 25% of the features bc I just don't have the ambition to really get into it. Same with my Iphone. I know there is a whole lot more there, but...
Yikes... glad the dealer service is committed to the issue, but as you said, you're still making payments on a car that you can't use during peak driving season. At what point is it time to have AM take this car back to figure out this outlier issue on their own, and have you find another example?
Going back to the dealer as soon as they get me a hauler. Dealer is 120 miles away or else I would drop it off. Am had me check some fuses today but no joy. The gremlins are winning!
Still waiting on dealer. Now no Bluetooth at all. No usb power. Other intermittent electrical gremlins come and go. Thinking my Vantage is in perpetual trouble. Pressing AM for help out but they are stuttering.
Wanted to update this post as AM corporate, while nice people are leaving me with a pretty bad experience and I feel not stepping up. This is my second CPO timeless purchase. The first being a 2015 GT and this one a 2019 Vantage V8. Since June 8 of this year, the car has gone to the shop 5 times, nearly 90 days gone. Below is my on going diary. I have reached out to legal consult, but not sure if I do or do not have a case. Either way, AM corporate has replied they have no interest in a buy back or trade assist. I want to drive an Aston, just not this one any longer. Sadly I put the new nose on this car. It is lovely, just rarely in my garage. Always great when the wife asks over and over, "where is your car now?"
Experience issues 2019 Vantage SCFSMGAW5KGN02474
Owner $&;4…….
Selling dealership Napleton Aston
June 4, 2022 Car purchased Timeless CPO -6596 miles
June 20 ,2022 Car delivered 6600 miles ( circuit box, under hood charging cover loose in engine bay. Noticed blistered hard cooling line, documented online -6608 miles
October 3, 2022 PA State Inspection Crowne Auto Hummelstown PA- 9753 miles
November 1, 2022 Oil change Motul/Mercedes filter -10904 miles
April 20, 2023 Oil change Motul/Mercedes filter -brakes flushed Castol React -14,539 miles
May 16, 2023 Noted Drive window would sporadically fail to raise and lower, contact Summit Aston to schedule service appointment -15009 miles
June 8, 2023 Display screen and all sound system dead, no response. Fused checked, Car picked up by roadside service and delivered to Aston Summit -15300 miles
July 27, 2023 Car returned to owner from Aston Summit 49 days
July 30, 2023 Contacted Aston Summit, no usb power, no Bluetooth available, no options displayed and window issue was never corrected
August 1, 2023 Car returned to Aston Summit -15,330 miles approx. 7-days
August 8,2023 Car retuned to owner from reflash -15,341 miles
October 12, 2023 New ESC purchased 50/50 cost shared with AML
January 3, 2024 E-diff unavailable, Suspension fault noted, contacted AM Summit. Car picked up same day by roadside assistance. Also noted blistered coolant pipe with Summit AM service
Coolant pipe replaced under extended care. No faults found. Battery tested at 91%. Agreed to purchase new battery from AM Summit in-order to assure battery not the culprit in unfound errors.
January 17, 2024 Car returned to owner-18008 miles 12 days
Noticed steering wheel would not raise or lower but not sure and not reported
January 28, 2024 E-diff and Suspension fault errors occur. Contacted AM Summit noting errors and steering wheel fault, stuck in high position. -18088 miles
January 29, 2024 AM Summit offers to pick up car with roadside assistance but cannot guarantee approval on re-unite
February 12, 2024, Vehicle returned. 18217 miles 15 Days
Total days since June 8 83 days
February 21, 2024 Drove car for the first time since receiving Feb 12. Snow and bad weather made use of the car not possible. Drove the car to work and all was good. Upon leaving work, error lights, Suspension fault, E-diff not available and no traction control warning lights. Cannot make suspension changes. Cannot clear errors from screen.
February 22, 2024 Started car in the morning. All error messages still displayed . Could not clear messages to record mileage. Notified Aston Summit. Jordan is dispatching roadside service to retrieve vehicle. Mileage should be approximately 18250 but unable to read odometer at this time.
As of February 27, the car has not been gone 88 days since June 8, 5 trips to dealer. It is nice that AM picks and returns my car to my home which is 110 miles from the dealer but…
