After letting myself calm down for the last 10 days during which I contacted some Porsche corporate employee's about my sales experience not even a phone call 2 weeks later to make sure I was doing OK.

I want to post what I believe is one of the most unbelievable sales experiences I have participated in or have heard of.

In the last 7 years I have owned roughly 15 porsche's to include referring at least a handful of friends to this local dealership in walnut creek california.

I originally passed on the 1st GT3RS allocation at this dealership because I thought the regular GT3 would be better suited for me. So I then went out and bought a 997 GT3 over sticker price from another dealer and drove it for about 2500 miles at which time I decided that I indeed wanted the GT3RS and sold the 997 GT3 and not at a profit!!!

I think i hurt my local dealers feelings because i did not by a GT3 from them. They had none availabe and I can be impulsive.

I went down to talk to this local dealer's GM and he told me that he only had 1 allocation for 2007 and it was spoken for shortly after I passed on it. I then asked him if he had the opportunity to get another GT3RS I wanted that car and he told me that if he indeed did get another car he would give it to me (Gentlemens" Agreement) which i have had with him before.

I found out about 2 weeks ago that this dealer was getting another car as an additional allocation from Porsche. I guess they are in with the local Porsche Rep. A friend of mine said they were asking $50,000 over sticker price!!!! I immediately called the dealer up and spoke with the sales manager who is also the owners son and he told me that the car was availiable and that for $50,000 it could be mine, my immediate response was total shock at what was taking place!!!!

Upon arrival at the dealership I waited in the lobby for the GM and the sales manager to come down and talk to me which they would not unless I went up to their office which was very odd to me but after about 5 minutes I went up.
I guess they did not want to humiliate themselves in front of there sales guys.

When I entered the GM's office he told me that they where no longer going to do business with me????? I was floored and after a few choice words I told them not to spend the whole $50,000 in one place because with business practices like this they would be out of business in no time.

The hot headed owners son who is the sales manager and should not be dealing with the public got out of his seat and told me to get off of the property or he would call the police!!!!WOW I was speechless and got up and left.

All of this over $50,000 profit?? Upon leaving the dealership I made a few calls to other area stores and they where shocked that they would do this to me of all people?? Then one of the sales people told me that this makes sense because this local dealer was trying to also trade this GT3 RS in exchange for taking 6 SUV Turbo off his hands. I took a copy of the forum mail.

Can you believe Porsche would give them another car like the GT3RS and they treat the gift like this???

Looks like the wheels are already come off the dealership to include having there sales down over 20% this year. Couldn't happen to a nicer group of guys!!

I think Porsche Headquarters needs to know what is going on here in the US with there franchise dealers and the GT3RS. I have owned almost every type of sports car you can think of and after this experience may never drive a Porsche again!!!!!

I am constantly bombarded by JD Power and Porsche for comments on my sales experience I wonder what they would think of this??

Any Porsche corporate protocal, suggestions or contact people you can provide would be greatly appreciated.

This non sense would not be tolerated in Germany and should be dealt with here in the US.

 

i feel for you. I've basically been blacklisted by the local dealership's sales department, because i went out of the area to buy two cars (1st one was a used car in the color that I wanted and second was an impulse buy... mind you my local dealership is small, so there wasn't much selection) It kind of sucks because they literally won't even say hi to me. Thankfully i have a great service manager.

 

Wow sorry to hear about that. I have a good relationship with the salesguys at my local dealership. I have a feeling when I show up in my GT3 that I just bought from a private party that relationship could sour a bit now.

Definitely let Porsche Corp know about this. Keep us posted.

 

i was not aware that any retail business could have the ***** to treat valued customers like that. hearing it fro m you guys makes it sound like it's more common than i expect.

i put off buying a porsche from the puerto rico local dealer because the owner, who's one of the richest families down there, is such an ***. as soon as i moved to miami, i got a porsche.

 

thats absolutely ridiculous...
with all due respect, saying you would never buy a porsche again isn't really a smart idea based on how one dealership treated you..

me personally, i am buying a certian car because i want the car, not because of how the dealership treats people...

that doesn't reflect ANYTHING on the manufactor

can you please tell us the dealership you went to ?
hopefully members on here will not be doing any business with them..

 

what dealer is it?

 

his was probably Stead Porsche (he said it was in Walnut Creek). mine is Porsche of Monterey.


It seems like Carlsen is the place to do business in NorCal. I've also had good experiences with Stevens Creek.

 

Stead Porsche. Carlsen is where I bought the 997 GT3. Gary over there is a pleasure to deal with.

 

Eddie are you a friend of James W.

 

Man that's a ****ty experience indeed, and with the way they conduct business. But don't let that stop you from buying another

 

If you think the sales department sucks, check out the service department! Their shop foreman is an ignorant *****! (I am being gratuitous).

 

Russ, My local dealer is Monterey. PM me if you want to hook up sometime.

 

I'm not sure if i want to "hookup," but I'd be down for a drive sometime. Maybe Big Sur. What city do you live in?

 

It amazes me how some business's operate...

 

I thought Ferrari were the only dealers that blacklisted.